Accessibility Guide for Tregarthen's Hotel and Cottages

Welcome

Welcome to Tregarthen's, hotel and self catering cottages on St Mary's, Isles of Scilly, set right by the water's edge, just yards from the quay, where you can catch a boat to explore the off islands. Tregarthen's makes the perfect base for your holiday on Scilly. Isles as beautiful as these are rare, making Scilly a unique place to unwind. Enjoy fine dining in our restaurant, and relax on our Garden Terrace, where the sea views will take your breath away.

So whether you're looking for a relaxing holiday at the leading Isles of Scilly hotel, a family holiday or the ideal wedding venue, contact us today and we will help you plan your perfect Isles of Scilly escape.

Level access

The main entrance has level access.

There is level access from the main entrance to:

Hotel Reception Hotel Lounge Hotel Bar Hotel Toilets Hotel Restaurant Hotel Terrace

Access with steps

There are steps from the main entrance to:

Bedroom

Bedrooms

We have non-allergic bedding.

Hearing

Some (bedroom) TVs have subtitles.

Some staff have disability awareness training.

Visual

Glass doors have contrast markings.

The menu is in large print.

Paper based and digital local area information is available.

General

There is a public toilet for disabled visitors.

Staff are available 24 hours a day.

Some staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

https://www.google.co.uk/maps/place/Tregarthen's+Hotel/@49.9157381,-6.3206118,17z/data=!3m1!4b1!4m5!3m4!1s0x484009470eb929bd:0x54c8fd859f577d7b!8m2!3d49.9157347!4d-6.3184231?hl=en

Garrison Hill

St Mary's

Isles of Scilly

TR21 0PP

Travel by public transport

You can get to Tregarthen's Hotel and Cottages by boat or ferry.

The nearest port is St Mary's. The port is 0.1 miles / 0.2 km from Tregarthen's Hotel and Cottages.

The Scillonian Ferry arrives and departs from the Quay on St Mary's, a short walk from the hotel and cottages.

Travel by taxi

You can get a taxi with DJ Cabs by calling 01720 423775. We have a transfer service for visitors. Wheelchair users can use the transfer service.

Skybus transfer from St Mary's Airport to Hugh Town, dropping off close to the hotel and cottages. Our porter will collect your luggage from the airport or quayside and deliver it to your room or cottage.

Parking

There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.

Local taxis can drop off close to the hotel entrance allowing a level walk in to the hotel.

Arrival

Path to main entrance

From the street to the main entrance, there is 1 step. There is no ramp and no lift.

Main entrance

The main entrance has level access.

The door is 1600mm wide.

Hotel Entrance looking back to Garrison Hill

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors.

Hotel Reception

From the main entrance to reception, there is level access. You can sit down at reception.

Located adjacent to the lounge, allowing plenty of space to check in at leisure.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps, desk or table lamps and natural daylight.

Lights are LED and energy saving. Some TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

To try to accommodate guests with food allergies or sensitivities, please inform us and we will make every effort to adhere to your requests.

We can move the bedroom furniture, to improve accessibility.

No bedrooms have level access. The bedroom nearest the main entrance has 12 steps.

All bedrooms are ensuite.

We have bathrooms with a bath and overhead shower.

Lounge

Hotel Lounge

From the main entrance to the lounge, there is level access. The route is 1600mm wide, or more. From the main entrance to the lounge, there is 1 step. There is no lift and no ramp.

Bar

Hotel Bar

From the main entrance to the bar, there is level access. The route is 1600mm wide, or more.

Public toilet

Hotel Toilets

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The route is 1600mm wide, or more.

The direction of transfer onto the toilet is to the front only.

The toilets have handrails.

Place to eat and drink

Hotel Restaurant

From the main entrance to the dining area, there is level access. The route is 1600mm wide, or more. To get to a table, there are no steps.

The menu is offered in large print.

The route through the dining area is 800mm wide, or more.

There is background music sometimes.

We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat and vegan specific diets.

Cottages

Some of the cottages are old buildings with narrow entrances and low ceilings. Please ask about the suitability of the cottage you are looking at staying in.