Skip to main content

Accessibility Guide for Tregarthen's Hotel and Cottages

Contact for accessibility enquiries: Reception Team

email addressreception@tregarthens.com phone number01720 422540 websitehttps://www.tregarthens.com/
Tregarthen's Hotel and Cottages

Guide last updated: 20 February 2023

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
Download this guide as docx
Share this guide

Welcome

Welcome to Tregarthen's, hotel and self catering cottages on St Mary's, Isles of Scilly, set right by the water's edge, just yards from the quay, where you can catch a boat to explore the off islands. Tregarthen's makes the perfect base for your holiday on Scilly. Isles as beautiful as these are rare, making Scilly a unique place to unwind.  Enjoy fine dining in our restaurant, and relax on our Garden Terrace, where the sea views will take your breath away.

So whether you're looking for a relaxing holiday at the leading Isles of Scilly hotel, a family holiday or the ideal wedding venue, contact us today and we will help you plan your perfect Isles of Scilly escape.

Watch the video: Tregarthen's Hotel and Cottages
Tregarthen's Hotel and Cottages
  • Level access icon Level Access
  • Bedrooms icon Bedrooms
  • Level access bedrooms icon Level access bedrooms
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access.

There is level access from the main entrance to:

Hotel ReceptionBedroom: We have 3 ground floor rooms.Hotel LoungeHotel BarHotel ToiletsHotel RestaurantHotel Terrace

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.
The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

The (bedroom) TVs have subtitles.
Some staff have disability awareness training.

Visual

Glass doors have contrast markings.
The menu is in large print.
Paper based and digital local area information is available.

General

There is a public toilet for disabled visitors.
Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

https://www.google.co.uk/maps/place/Tregarthen's+Hotel/@49.9157381,-6.3206118,17z/data=!3m1!4b1!4m5!3m4!1s0x484009470eb929bd:0x54c8fd859f577d7b!8m2!3d49.9157347!4d-6.3184231?hl=en
Garrison Hill
St Mary's
TR21 0PP

Travel by public transport

You can get to Tregarthen's Hotel and Cottages by boat or ferry.
The nearest port is St Mary's. The port is 0.1 miles / 0.2 km from Tregarthen's Hotel and Cottages.

The Scillonian Ferry arrives and departs from the Quay on St Mary's, a short walk from the hotel and cottages. Our porter will collect your luggage from the quayside and deliver it to your room or cottage. Flights to St Mary's airport are met by a shuttle bus service that will drop passengers in the square, near to the hotel entrance.

Travel by taxi

You can get a taxi with DJ Cabs by calling 01720 423775. We have a transfer service for visitors. Wheelchair users can use the transfer service.

Skybus transfer from St Mary's Airport to Hugh Town, dropping off in the square close to the hotel and cottages.

Parking

There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.

Local taxis can drop off close to the hotel entrance.

Arrival

Path to main entrance

From the street to the main entrance, there is 1 step. There is no ramp and no lift.

Main entrance

The main entrance has level access.
The door is 1600mm wide.
The main door is side hung and manual.
Hotel Entrance from Garrison Hill Hotel Entrance looking back to Garrison Hill Hotel Front Door

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors.

Hotel Reception

From the main entrance to reception, there is level access. The check-in desk has a low section for wheelchair users. You can sit down at reception.

Located adjacent to the lounge, allowing plenty of space to check in at leisure. We encourgae guests to take a seat on arrival and we can check you in there, rather than at the desk.

Hotel Reception Lounge

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps, desk or table lamps and natural daylight.
Lights are LED and energy saving. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
To try to accommodate guests with food allergies or sensitivities, please inform us and we will make every effort to adhere to your requests.
We can move the bedroom furniture, to improve accessibility.
From the main entrance to this area, there is level access.
We have bathrooms with a bath and overhead shower.

Accessible bedrooms

Accessible bedroom We have 3 ground floor rooms.

The route to the bedroom is 750mm wide, or more. The bedroom door is 750mm wide. There is 0mm under the bed.
The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 750mm wide.
The bathroom has a separate shower. The shower has a handrail.
There is space under the basin, with no pedestal or boxing.

Lounge

Hotel Lounge

From the main entrance to the lounge, there is level access. The route is 1600mm wide, or more.
Hotel Lounge

Bar

Hotel Bar

From the main entrance to the bar, there is level access. The route is 1600mm wide, or more.
Hotel Bar

Public toilet

Hotel Toilets

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 800mm wide, or more.
The toilet door is 800mm wide.
The direction of transfer onto the toilet is to the front only.
The toilets have handrails.

We have an Ambulant toilet facility located near to the hotel entrance.

Place to eat and drink

Hotel Restaurant

From the main entrance to the dining area, there is level access. The route is 1600mm wide, or more. To get to a table, there are no steps.
The menu is offered in large print.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat and vegan specific diets.
Hotel Restaurant

Cottages

Some of the cottages are old buildings with narrow entrances and low ceilings. Please ask about the suitability of the cottage you are looking at staying in.

Starboard Light Cottage Port Light Cottage Gibson Cottage Hendra Cottage Gerwick and Gweal Cottages

Getting around outside

Terrace

Hotel Terrace

From the main entrance to this area, there is level access. The route is 1600mm wide, or more.
To get to a table, there are no steps.
Hotel Terrace Entrance to Hotel Terrace

Customer care support

Accessibility equipment

Grab rails are available for use in hotel and cottage bathrooms on request.

We have an area to charge mobility scooters and battery powered wheelchairs.

We are happy to charge mobility scooters for guests.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Paper based and digital local area information is available.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
Visit England logo Visit Scotland logo

Copyright © 2017 VisitEngland | VisitScotland

  • Website Accessibility
  • Contact Us
  • Cookies
  • Terms & Conditions