Accessibility Guide for Orchard Cottage, Lower Marsh Farm

Welcome

Orchard Cottage is a Victorian Gothic style attached property which provides romantic cosy accommodation for 2-3 people. Set all on the ground floor, it has been fully refurbished in 2016 with a modern eat-in kitchen, stylish bathroom, comfortable living and sleeping area with oak flooring and a wood burner.

Outside there’s a private garden area overlooking the orchard with your own hot tub, table, chairs and bbq.

Guests have full access to all of our amenities – including tennis court, orchard and picnic area, basketball hoop, woodland and private shingle beach.The cottage comes complete with a flat screen satellite television and DVD player.

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Bedroom: Bedroom / living area Orchard Cottage lounge Orchard Cottage kitchen

Access with steps

There are steps from the main entrance to:

Orchard Cottage garden Orchard

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.

The route to the bedroom is 750mm wide, or more.

The bedroom door is 750mm wide, or more.

There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

The (bedroom) TVs have subtitles.

Some staff have BSL training.

Visual

We have information in large print.

General

Staff are available 24 hours a day.

Getting here

Orchard Cottage, Lower Marsh Farm

Landulph

Saltash

Cornwall

PL12 6NG

Travel by public transport

Car is the best way to get to Lower Marsh Farm, although visitors can get a bus or train to Plymouth or Saltash. Then you would need to get a taxi to the property. A taxi from Plymouth will cost around £20 – £25 and take approximately 30 minutes. A taxi from Saltash will cost around £10 and take approximately 15 minutes.

Travel by taxi

You can get a taxi with Cottons Taxis by calling 01752 848484. You can get a taxi with Delta 4 Taxis by calling 01752 545545. You can get a taxi with Plymouth Taxis Limited by calling 01752 606060. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. There is a permanent ramp.

The route is 680mm wide, or more.

Parking is directly outside the cottage main entrance in the cobbled courtyard. From the car to the cottage is over approximately a metre of cobbles and then up a level slate paved ramp into the cottage.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

There is a permanent ramp.

The path is 3000mm wide, or more.

The path is sloped.

Main entrance

The main entrance has level access.

There is a permanent ramp.

The door is 680mm wide.

The main door is side hung and manual.

When you arrive, we can help carry your luggage.

Getting around inside

Visual Impairment - General Information

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, bedside lamps and natural daylight.

Lights are energy saving. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

No bedrooms have fitted carpets.

We can move the bedroom furniture, to improve accessibility.

We have bed blocks.

From the main entrance to this area, there is level access.

Accessible bedrooms

Accessible bedroom Bedroom / living area

The route to the bedroom is 920mm wide, or more. The bedroom door is 920mm wide. There is 580mm at the side of the bed. The bed is 500mm high. There is 240mm under the bed.

The bedroom is double. The bathroom is separate. It is not an ensuite.

The bathroom door is 680mm wide.

The bathroom has a separate shower. The shower has a handrail.

The toilets have handrails. The direction of transfer onto the toilet is to the right. There is 300mm at the side of the toilet.

There is 1010mm in front of the toilet. The toilet seat is 430mm high.

The basin is 850mm high. There is no space under the basin.

King size bed with bedside tables and lights on both sides

Bedroom area and view to garden door (bathroom is on right just before garden door)

Garden area with hot tub, level paving allows access around garden and out into Orchard (grassy but reasonably level)

Self catering kitchen

Orchard Cottage kitchen

We have an open plan kitchen.

From the main entrance to the kitchen, there is level access.

The oven is available at a height between 650mm and 900mm.

The table and plates have high colour contrast.

Lounge

Orchard Cottage lounge

From the main entrance to the lounge, there is level access. The route is 680mm wide, or more. The door is 920mm wide.

Width of the main entrance is 680mm, once through there the lounge doorway is 920mm.

Getting around outside

Orchard Cottage garden

The route is 680mm wide, or more.

From the main entrance to the gardens, there is 1 step. There is no lift and no ramp.

The door out to the garden has a small step down of approximately 5 cm - we can provide a ramp for this if required.

Orchard

The route is 680mm wide, or more. From the main entrance to the area, there is 1 step.

Access to the orchard is via the garden and across a grassy path and wooden flat bridge.

View from garden towards orchard and tennis court

Customer care support

Accessibility equipment

The nearest toilet area for assistance dogs is in the garden of Orchard Cottage.

We have an area to charge mobility scooters and battery powered wheelchairs.

There is a car port where a wheelchair or mobility scooter can be charged.

You can hire mobility equipment from Plymouth Mobility Centre (www.plymouthmobilitycentre.co.uk) by calling 01752 546222.

Customer care support

Some staff have BSL training.

We have information in large print.

Staff are available 24 hours a day.

The proprieters live on site.