Accessibility Guide for Inglenook Cottage

Travel by public transport

You can get to Inglenook Cottage by bus.

Inglenook Cottage is in West Burton, Wensleydale, a small village in the heart of the Yorkshire Dales National Park. Being so rural, there is a limited bus service which runs between Leyburn and Hawes a few times each time, and stops just 100m from Inglenook Cottage, just outside the village shop, on the same side of the road. All visitors arrive, and travel around, by car, as there is no real other option. The bus stop is 0 miles / 0.0 km from Inglenook Cottage.

Travel by taxi

You can get a taxi with Hello Coopers by calling 01677 424252 or 01609 772295. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Hello Coopers by calling 01677 424252 or 01609 772295. The taxi company has a wheelchair accessible vehicle.

Wheelchair accessible taxis are available from http://www.hellocoopers.co.uk

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. The path is sloped.

The route is 2000mm wide, or more.

The private parking for Inglenook Cottage is in a secure courtyard adjacent to the gable end of the cottage with room either side of the car to easily get out of the car and walk up the slight slope to the rear door of the cottage or 10m out to the front of the cottage. 

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main door is side hung and manual.

The main entrance has 3 steps.

When you arrive, we can help carry your luggage.

Most visitors use the rear door to access the cottage as it is immediately accessibe from the courtyard. The rear door opens outwards. There is a threshold step which immediately goes down 3 steps. A rail is available on the right hand side for guess to use which is accessible before starting to go down the steps. 

Visual Impairment - General Information

We have high colour contrast between walls and doorframes.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, bedside lamps and natural daylight.

Lights are LED. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

Guests may request, free of charge, non-allergenic bedlinen, which includes duvets and pillows and bedlinen which has been washed in non-bio washing powder. We guarantee no dogs have ever entered the cottage. Ecover cleaning products provided too.

We can move the bedroom furniture, to improve accessibility.

We have bed blocks.

We have a portable hoist.

No bedrooms have level access. The bedroom nearest the main entrance has 12 steps.

We have bathrooms with a bath and overhead shower. The shower has a handrail.

The toilets have handrails.

The walls and the fittings have high colour contrast.

We have a full set of flexibile accessibe bathroom equipment available to guests with our compliments  - bath step, suction grab rails, bath seat lift, toilet seat riser, toilet surround bars. We have a flexible hoist but the bathroom in this cottage is not large enough to accommodate. 

Self catering kitchen

Inglenook Cottage kitchen

We have an open plan kitchen.

From the main entrance to the kitchen, there are 3 steps. There is no lift and no ramp.

The work surface is available at a height between 650mm and 900mm.

The hob is available at a height between 650mm and 900mm.

The sink is available at a height between 650mm and 900mm.

The oven is available at a height between 650mm and 900mm.

The table and plates have high colour contrast.

Lounge

Inglenook Cottage lounge

From the main entrance to the lounge, there are 3 steps. There is no lift and no ramp.

There are 3 steps down from the rear entrance into the kitchen then a level area throughout the ground floor, which is a limestone floor in the kitchen and solid oak in the lounge and front hallway. There is also access from the front of the house up one step into the front hallway and then level access into the lounge. 

Lower patio area

From the main entrance to the area, there are 4 steps.

There are 4 steps from the courtyard up to the lower patio area, which is suitable for breakfast during the summer. 

Garden & Upper Patio

From the main entrance to the area, there are 12 steps.

There are 12 steps, relatively steep upward to the elevated garden and upper patio. These steps are quite deep and there is no handrail, but a wall on either side to aid progression. 

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

We have a hearing loop in Portable induction hearing loop can be used throughout the cottage and can be taken out and about during your stay. .

A full list of accessible equipment is shown on our website and also available, on request, in our 'Accessible Luxury' brochure, which lists the equipment and shows the pictures too. 

For a list of more items, please go to https://www.cottageinthedales.co.uk/holiday-cottages/39/Accessibility.

Assistance dogs are fully supported at our fully accessible cottage - The Dairy. The same support can be provided at Inglenook Cottage (which is unsuitable for wheelchairs). The nearest toilet area for assistance dogs is located in the courtyard adjacent to the house about 10 metres from the main entrance.

We have an area to charge mobility scooters and battery powered wheelchairs.

There is a chargine point in the courtyard which is secure but not covered. 

You can hire mobility equipment from Change Mobility in Harrogate by calling 01423 500666.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has a vibrating pillow pad.

The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.

Staff are available 24 hours a day.

The owners live in the next village, just 1 mile away. The caretaker lives on the edge of the village almost a mile away. 

We have other services for people with accessibility requirements.

Full details are on our websit eon the accessibility page > https://www.cottageinthedales.co.uk/holiday-cottages/39/Accessibility

and also hardcopy by requesting a copy of our 'Accessible Luxury' brochure to be sent in the post to you.