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Accessibility Guide for Wycombe Museum

Contact for accessibility enquiries: Rebekah Prentice

email addressinfo@wycombemuseum.org phone number01494 597210 websitewww.wycombemuseum.org

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Wycombe Museum is a family friendly museum that explores the history of Wycombe District and its surrounding areas through hands-on galleries. Famous for its chair collection, the Museum includes exhibits such as ‘A History of Wycombe in 10 Objects’, our Art Gallery, a 1920’s kitchen and changing special exhibitions.

Wycombe Museum is located in a Grade II listed house with parts dating from the 1600s, and is surrounded by a beautiful big garden which is great for exploring.

The museum also runs and exciting and diverse events programme for adults, children, and families, and provides on- and off-site education services and resources.

Exterior of Museum and Garden
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Ground Floor GalleriesFirst Floor Galleries (Lower)First Floor Galleries (Upper)Outbuildings (Events and Learning Rooms)ReceptionDisabled Toilet (Cafe)Outdoor ToiletCafeShopGardenMotte

Access with steps

There are steps from the main entrance to:

Rear Toilets

Hearing

Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Wycombe Museum
Priory Avenue
High Wycombe
Buckinghamshire
HP13 6PX

Travel by public transport

You can get to Wycombe Museum by bus and train.
There are two bus stops close to the Museum. The nearest is at the train station, a 3-minute walk away. The other is located on Castle Street, a 4-minute walk from the Museum. The bus stop is 0.2 miles / 0.3 km from Wycombe Museum.
The nearest train station is High Wycombe. The train station is 0.2 miles / 0.3 km from Wycombe Museum.

Buses that go to the Castle Street bus stop: 

1, 27, 31, 33, 36, 48, 48A, 52, 306

Travel by taxi

You can get a taxi with Tiger Taxis by calling 01494 461111. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Royal Cars by calling 01494 513513. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There are no designated drop-off points on site. However, visitors are welcome to stop anywhere for a short period of time on our driveway for drop-offs and pick-ups. From the car park to the entrance, there is level access. There is a permanent ramp.
The path is sloped.
The route is 1150mm wide, or more.
Driveway Designated disabled parking Car park

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1150mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The door is 890mm wide.
The main door is side hung and manual.
Path to Main Entrance Slope to Main Entrance Front Door

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.

Lift

We have 1 lift.
You can get a lift to all floors.

Lift

The lift door is 930mm wide.
The lift is 1120mm wide. The lift is 1470mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
Wycombe Museum is on two floors, with the first floor split over two levels by two steps. The lift stops on all levels, allowing step free access to all galleries.
Lift at Ground Floor Lift Panel

Ticket/ information desk

Reception

From the main entrance to the desk, there is level access. The route is 800mm wide, or more.
The door is 800mm wide, or more.
Reception

Ground Floor Galleries

From the main entrance to this area, there is level access. The route is 800mm wide, or more. The door is 800mm wide.
Some display information is low, for wheelchair users. There are seats.
Some videos have subtitles.

The floor in the replica WW1 trench on the ground floor is uneven, and the exhibit has low lighting. Some features of the trench exhibit that have flashing lights and loud noises.

1920s Kitchen Gallery for Temporary Exhibitions Replica WW1 Trench Low Lighting in Replica WW1 Trench

First Floor Galleries (Lower)

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 750mm wide, or more. The door is 800mm wide.
Some display information is low, for wheelchair users. Some videos have subtitles.

The exhibits on the lower first floor of the museum are quite compact, with a lot of displays packed into a relatively small space. Because of this, there are a number of narrow pathways and tight corners to access all parts of the exhibits, but no pathways narrower than 750mm.

History Galleries Gallery for Temporary Exhibitions Gallery for Temporary Exhibitions

First Floor Galleries (Upper)

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 870mm wide, or more. The door is 870mm wide.
Some display information is low, for wheelchair users. There are seats.
Some videos have subtitles.
Chair Gallery Low Lighting in Furniture Galleries

Outbuildings (Events and Learning Rooms)

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 1150mm wide, or more. The door is 900mm wide.
Some display information is low, for wheelchair users. There are seats.
Some videos have subtitles.
Path from rear of Museum to Outbuildings Outbuildings Large Event Room

Public toilet

Disabled Toilet (Cafe)

There is a public toilet for disabled visitors.
The toilet is a Changing Places toilet.
From the main entrance to the public toilet, there is level access. There is a permanent ramp.
The route is 800mm wide, or more.
The direction of transfer onto the toilet is to the left.
There is 2200mm in front of the toilet. The toilet seat is 420mm high. The toilets have handrails.

The disabled toilet is adjoined to our cafe and shop, and is fitted with support rails and an emergency alarm pull cord.

Disabled Toilet and Changing Area Ramp to Disabled Toilet and Changing Area

Public toilet

Rear Toilets

From the main entrance to the public toilet, there is 1 step. There is no lift and no ramp.

There are two toilets in the main museum building that are not specifically disabled access. They are up a single 15cm step from ground floor level.

Rear Toilet

Public toilet

Outdoor Toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 800mm wide, or more.
The direction of transfer onto the toilet is to the front only.
Path to Outdoor Toilet

Shop

Shop

From the main entrance to the shop, there is level access. The route is 800mm wide, or more. The door is 800mm wide.
The route through the shop is 800mm wide, or more.
Shop Shop

Place to eat and drink

Cafe

From the main entrance to the dining area, there is level access. The route is 800mm wide, or more. The door is 800mm wide.
To get to a table, there are no steps.
The route through the dining area is 800mm wide, or more.
There is no background music.
The table and plates have high colour contrast.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

We offer a range of fresh soups, sandwiches, salad boxes and cakes alongside locally produced packaged snacks. Not all options will cater to all dietary requirements, but food will either have ingredients lists on the packaging or information on allergens will be available upon request.

Cafe Cafe

Getting around outside

Garden

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is sloped. The route is 1150mm wide, or more.

The garden is on two levels. The upper lawn is mostly flat and level with the museum building, and the lower lawn down a grass slope from the upper lawn.
There is also access to the lower lawn down a small flight of steps from the front boundary of the garden.

Upper and lower lawns Steps to lower lawn

Motte

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is sloped. The route is 1150mm wide, or more.

The Musuem garden features a motte-and-bailey mound. There is a path that circles the base pf the motte, and one that goes over the mound. The lower path runs from the rear-side of the museum building to the lower lawn - there are steps at the museum end of the path, with the other end exiting straight onto the lawn. The path is partially paved with fairly even slabs, with a small section of woodchipping.

The upper path over the mound is a steep, stepped wood-chipped path with hand railings on either side, starting part-way along the lower motte path and crossing the mound over to the upper lawn.

Steps to Lower Motte Path Lower Motte Path - Earth Section Lower Motte Path - Paved Motte Steps Top of the Motte Motte Steps

Customer care support

You can hire mobility equipment from Mobility Aids (British Red Cross High Wycombe) by calling 01494 521 512.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The emegency alarms in the musum are auditory only. The museum staff are trained in evacuation procedures in the case of fire alarms, including using our wheelchair user refuge point, and Evac-Chair.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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