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Accessibility Guide for Woodside Lodge

Contact for accessibility enquiries: Gillian Whatmough

email addressstay@woodsideholidays.co.uk phone number01434676949 websitewww.woodsideholidays.co.uk

Guide last updated: 21 February 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Woodside Lodge is an award winning luxury 5 star Gold self-catering holiday cottage for two near Hexham and Corbridge, Northumberland. Nestled in the gardens of an 18th century cottage, five miles south of Hexham, with far reaching views over pastureland towards Slaley Forest and the North Pennines, it provides a peaceful and contemporary retreat ideally situated for exploring the world heritage site of Hadrian's Wall, Kielder Water and Forest Park, and the Northumberland Heritage coast. The spectacular landscape of the North Pennines AONB is to the south west, and the bright lights of Newcastle and Gateshead are twenty miles east. 

Woodside Lodge is a luxury 5 star Gold self-catering holiday cottage for 2 near Hexham and Corbridge, Northumberland
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms
  • Level access bedrooms icon Level access bedrooms
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has 2 steps. There is no lift and no ramp.

There is level access from the main entrance to:

Bedroom: Main bedroom Lounge Kitchen

Access with steps

The main entrance has 2 steps. There is no lift and no ramp.

There are steps from the main entrance to:

Terraceterrace

Bedrooms

We have non-allergic bedding.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

Some staff have disability awareness training.

Visual

The walls and the doors have high colour contrast.

General

The accommodation is rated by the National Accessible Scheme as suitable for:
  • Older and less mobile guests
Staff are available 24 hours a day.
Some staff have disability awareness training.

Getting here

Whitley Chapel
Steel
Hexham
NE47 0HA

Travel by public transport

You can get to Woodside Lodge by bus, train and boat or ferry.
The nearest bus stop is in Hexham, five miles away. The bus stop is 5 miles / 8.1 km from Woodside Lodge .
The nearest train station is Hexham. The train station is 5 miles / 8.1 km from Woodside Lodge .
The nearest port is Newcastle upon Tyne . The port is 25 miles / 40.3 km from Woodside Lodge .

Newcastle upon Tyne and Hexham are well served by public transport, but a car is essential to reach Woodside Lodge

Travel by taxi

You can get a taxi with Mel's taxis by calling 07949 169191. You can get a taxi with Ecocabs by calling 01434 600 600. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Batey's taxis by calling 01434 602500 . The taxi company has a wheelchair accessible vehicle.

Our guests always arrive by car as it is essential, but we would provide a transfer service if required 

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

The car parking is directly outside the Lodge. 

Cars can be parked directly outside the entrance to the Lodge cars can be parked directly outside the entrance to the Lodge

Arrival

Path to main entrance

The path is sloped.

Main entrance

The door is 770mm wide.
The main entrance has 2 steps.
The main door is side hung and manual.
When you arrive, we can help carry your luggage.

There is a step from the gravelled drive onto the timber walkway which is 15 cm/6 ins deep

The threshold to the front door  is 11.5 cm/4.5 ins deep 

The front door is 77 cm/30.5 ins  wide, and leads directly into the living area.  This entrance is well lit by a motion sensor light, and the light switches for the interior of the property are on the right hand side as you enter the Lodge. The whole property is well lit using a combination of ceiling lights, uplighters and table lamps.

An alternative entrance is available to the front of the property via the walkway round to the decking.  This walkway is 86 cm/34 ins wide.  Access to the property can then be made via the bifold doors which open from 89 cm/35 ins to 270 cm/106 ins.  There is a threshold  6.5 cm/2.5 ins high

 

The step from the gravelled drive onto the timber walkway  is 15 cm/6 ins deep . Threshold to the front door  is 11.5 cm/4.5 in. The step from the gravelled drive onto the timber walkway  is 15 cm/6 ins deep . Threshold to the front door  is 11.5 cm/4.5 in. The step from the gravelled drive onto the timber walkway  is 15 cm/6 ins deep . Threshold to the front door  is 11.5 cm/4.5 in.

Getting around inside

Visual Impairment - General Information

We have high colour contrast between walls and doorframes.
All areas in the cottage have good colour contrast between the floor, doors and walls with oak doors & cream walls. All areas in the cottage have good colour contrast between the floor, doors and walls with oak doors & cream walls.

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps and natural daylight.
Lights are LED and traditional filament. All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We use unscented laundry products for sensitive skins and with advance notice, can remove all scented products from the Lodge, and use unscented products for cleaning if required. We can give details of our cleaning products on request.
We can move the bedroom furniture, to improve accessibility.
The direction of transfer onto the toilet is to the front only.
•	There is one bedroom leading from the living area with a zip link double bed.

Accessible bedrooms

Accessible bedroom Main bedroom

The route to the bedroom is 760mm wide, or more. The bedroom door is 760mm wide. There is 801mm at the side of the bed. The bed is 635mm high. There is 50mm under the bed.
The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 760mm wide.
The bathroom has a separate shower. The shower has a handrail.
There is a shower chair available. The direction of transfer onto the toilet is to the front only. There is 380mm at the side of the toilet.
There is 150mm in front of the toilet. The toilet seat is 445mm high.
The basin is 890mm high. There is space under the basin, with no pedestal or boxing.
The walls and the bathroom fittings have high colour contrast.

The bathroom is well lit with ceiling lights and fluorescent strips on either side of the mirrored cupboard

The lighting on the cupboard is operated by passing your hand beneath the sensor on the base of the cupboard on the right hand side

The flooring is non slip tiles

The bathroom is well lit with ceiling lights and fluorescent lighting  The bathroom is well lit with ceiling lights and fluorescent lighting

Self catering kitchen

Kitchen

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 760mm wide, or more.
The work surface is available with clear underspace and available at a height between 650mm and 900mm.
The hob is available at a height between 650mm and 900mm.
The sink is available at a height between 650mm and 900mm.
The oven is available at a height between 650mm and 900mm.
The table and plates have high colour contrast.

The table is dark granite; the plates are orange 

the kitchen has good colour contrast the kitchen has good colour contrast

Lounge

Lounge

From the main entrance to the lounge, there is level access. The route is 760mm wide, or more.

The main room in the property consists of the kitchen/dining area to the rear, and the sitting area to the front.

•	The main room in the property consists of the kitchen/dining area to the rear, and the sitting area to the front. •	The main room in the property consists of the kitchen/dining area to the rear, and the sitting area to the front.

Getting around outside

Terrace

Terrace

To get to a table, there is 1 step.
From the main entrance to the terrace, there is 1 step.
one step from the gravelled driveway to the terrace

terrace

The route is 890mm wide, or more. The entrance is 2700mm wide.
From the main entrance to the area, there is 1 step.

The outside seating area is accessed via the bifold doors which open directly onto the decking outside from the seating area. One door can be opened 89 cm/35 ins wide or all three can be folded back to give an opening of 270 cm/106 ins

The threshold between the living area and outside is 10 cm/4 ins high

One door can be opened 89 cm/35 ins wide or all three can be folded back to give an opening of 270 cm/106 ins One door can be opened 89 cm/35 ins wide or all three can be folded back to give an opening of 270 cm/106 ins

Customer care support

Accessibility equipment

raised toilet seat, grab rails for the shower, shower seat, upright chair for the living room 

The nearest toilet is within the garden, 2 metres from the main entrance
You can hire mobility equipment from http://northeastmob.com/ by calling 01915208880.
You can hire mobility equipment from https://www.mobilitydirectnorth.co.uk/ by calling 0191 285 4245.

Customer care support

Some staff have disability awareness training.
Staff are available 24 hours a day.

we live on site and are available to provide advice and assistance when required 

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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