North York Moors Railway (NYMR) is a heritage railway in North Yorkshire, England, which runs between Pickering and Whitby. Join us to enjoy the magic of travelling 24 miles by heritage steam and diesel trains through the beautiful North Yorkshire Moors National Park.
One of England’s earliest railway stations, Whitby opened in 1836, offering horse-drawn services to Pickering. In 1845 a new station was built to coincide with the switch to steam power. Remnants of the original station remain in the form of offices and a workshop.
Whilst NYMR do not own the station building, staff operate the station on behalf of the railway company.
Travel by public transport
Northern Trains also run into Whitby Station as well as our NYMR steam trains.
The Whitby Town Tours is a seasonal service. This has a temporary bus stop on Langbourne Road opposite the Tourist Information Centre. Visitors arriving by train can use this wonderful wheelchair accessible service to visit the many attractions around the town e.g. Whitby Abbey.
There are accessible parking bays in the Whitby Station car park. There are also additional parking bays in the Whitby Town Car Park nearby on Langbourne Road.
Path to main entrance
There is a gentle slope in front of the main Whitby Station building leading to the wide archway which leads to the platform. The archway is over 2000mm. This pathway passes the ticket office.
There is a cafe situated within the station building which has level access but no accessible toilets.
There is an alternative entrance with steps to the right hand side of the building with handrails.
Getting around inside
Ticket/ information desk
Whitby Station Ticket Office
There are double manual doors that lead into the ticket office. There is plenty of circulation space for scooters and wheelchair users over 1500mm/1500mm
The counter is 990mm high and there is no lowered section.
Staff are extremely helpful.
If anyone with mobility difficulties needs a chair until the train arrives, inside the ticket office, then please ask a member of staff.
There are no public toilets within the building but public toilets are available across the road a short distance away.
Nearby is the main Whitby Tourist Information Office also on Langborne Road, a town council parking and a large public toilet building.
If passengers need assistance on to the train the staff will guide you to a location on the platform dedicated to passenger assistance.
This station is an unmanned station out of office hours.
Things to See and Do
Getting around outside
There is no doorway on to the platform. The pathway is over 1500mm and there are no obstructions.
The platform has an overhead protective shelter and there are numerous seats around the platform.
If anyone requires passenger assistance then a member of staff will guide them to a designated area to wait for help.
A level access cafe is situated within the station building but this is not owned by the station and has no accessible toilets. The door width is 1060mm.
The nearest public toilet is directly across the road from the main station building.
Customer care support
The Pickering Station does have a wheelchair for hire but not Whitby Station.
The train does carry a portable ramp to help wheelchair users access the carriages.
Customer care support