Accessibility Guide for Wentworth Holidays

Welcome

Wentworth is a small, compact chalet site established in the 1960s and in our ownership since 1999. Most regular customers use us as a base, but the general layout does not lend itself to families who would normally spend a lot of time on-site.
All chalets are equipped with:
• Fitted lounge and bedroom heaters
• Colour TV, full-size electric cooker, microwave and toaster.
• Kitchen equipment, china and cutlery
• Bed linen and towels included. For persons staying longer than a week, a change can be provided on Fridays.
• Bedrooms and lounge are carpeted.
• We offer a free WiFi system

Level access

The main entrance has level access.

There is level access from the main entrance to:

Copperfields Copperfields Copperfield Bathroom

Access with steps

There are steps from the main entrance to:

Wentworth Reception Wentworth

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.

The route to the bedroom is 750mm wide, or more.

The bedroom door is 750mm wide, or more.

Hearing

The (bedroom) TVs have subtitles.

Visual

Glass doors and full-height windows have contrast markings.

Some parts of the venue have low lighting.

General

Staff are available 24 hours a day.

Getting here

Bultitudes Loke

Caister-On-Sea

Great Yarmouth

NR30 5DH

Travel by public transport

You can get to Wentworth Holidays by bus and train.

The nearest bus stop is on the main road just to the left when you exit Bultitudes loke. The bus stop is 0.1 miles / 0.2 km from Wentworth Holidays.

The nearest train station is Great Yarmouth Train Station. The train station is 2.5 miles / 4.0 km from Wentworth Holidays.

We advise people travelling via train to get a taxi from the train station to us.

Travel by taxi

You can get a taxi with Swift by calling 01493300300. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Albies by calling 01493331111. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access.

For Copperfileld chalets guests can park one car per chalet just outside the front of the chalet.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

When you arrive, we can help carry your luggage.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and contrast markings on all full-height windows.

Some parts of the venue have low lighting.

Wentworth Reception

From the main entrance to reception, there is 1 step. There is no lift and no ramp.

You can sit down at reception.

There isn't a check in desk at the reception, it's a very informal layout.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, bedside lamps and natural daylight.

Lights are halogen and energy saving. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

From the main entrance to this area, there is level access.

Wentworth

From the main entrance to the laundry, there are 2 steps. There is no lift and no ramp.

We have an iron and ironing board. You can use the ironing board sitting down.

The plug for the iron is quite high up and could not be reached from a seated position.

Self catering kitchen

Copperfields

We have an open plan kitchen.

From the main entrance to the kitchen, there is level access.

The route is 750mm wide, or more.

The table and plates have high colour contrast.

Lounge

Copperfields

From the main entrance to the lounge, there is level access. The route is 750mm wide, or more. The door is 750mm wide.

Copperfield Bathroom

From the main entrance to this area, there is level access. The route is 750mm wide, or more.

The door is 750mm wide.

Copperfield bathrooms have showers with seats and grab rail. There is also a grab rail by the toliet.

Getting around outside

Customer care support

Accessibility equipment

We have an area to charge mobility scooters and battery powered wheelchairs.

You can hire mobility equipment from Beactive Mobility by calling 01493 444 384.

Customer care support

Staff are available 24 hours a day.