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Accessibility Guide for Victoria Art Gallery

Contact for accessibility enquiries: victoria_enquiries@bathnes.gov.uk

email addressvictoria_enquiries@bathnes.gov.uk phone number01225 477233 websitewww.victoriagal.org.uk

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

The Victoria Art Gallery is located in the centre of Bath. It has been open to the public since the year 1900. The permanent collection is displayed on the first floor and temporary exhibition spaces occupy the ground floor.

The permanent collection includes over 1,500 decorative arts treasures, including a display of British oil paintings from 17th century to the present day with works by Thomas Gainsborough, Thomas Jones Barker and Walter Sickert.

 

The permanent collection
  • Level access icon Level Access
  • Visual icon Visual
  • General icon General

Level access

There is level access from the main entrance to:

Unisex accessible toilet

Visual

Information sheets in five languages

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Bridge Street
Bath
Somerset
BA2 4AT

Travel by public transport

You can get to Victoria Art Gallery by bus and train.
The central bus station is next to the train station which is a ten minute walk away from the Victoria Art Gallery. The nearest train station is Bath Spa. The train station is 0.5 miles / 0.8 km from Victoria Art Gallery.

Travel by taxi

You can get a taxi with Abbey Taxis by calling 01225 444444. The taxi company has a wheelchair accessible vehicle.

Parking

 There are Blue Badge parking spaces on Bridge Street.

Watch the video: Accessible parking in Bath
Exterior of the Victoria Art Gallery

Arrival

Main entrance

This entrance has a handrail.
The main door is side hung and manual.
The other entrance door is 1500.00mm wide.
The ground and first floors can be accessed via the ramped entrance on Bridge Street. Pressing a button on the outside of the building will automatically open the door.

The minimum width of the ramped entrance is 4 feet 11 inches, or 150 centimetres.

Door to the main entrance Accessible entrance on Bridge Street

Getting around inside

Lift

We have 1 lift.
You can get a lift to all floors.

Lift to all floors

The lift door is 800mm wide.
The lift is 1110mm wide. The lift is 1380mm deep.
The weight limit is 630kg.

Things to See and Do

We have a complimentary ticket policy for personal assistants.
Information sheets in five languages

Lower gallery

Some display information is low, for wheelchair users. There are seats.

The lower gallery can be accessed by the door on Bridge Street.

The lower gallery where temporary exhibitions are displayed

Upper Gallery

Some display information is low, for wheelchair users. There are seats.

The upper gallery can be accessed by the door on Bridge Street and then by taking the lift to the first floor.

Upper gallery where the permanent collection is held

Public toilet

Unisex accessible toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a lift.

The toilet has an emergency pull cord and response provided, support rails but limited transfer space, and a basin with mixer lever tap. There are baby changing facilites available.

The nearest Changing Places toilet is SouthGate Bath Shopping Centre, 12 Southgate Street, Bath BA1 1AQ

Shop

Victoria Art Gallery shop

The route through the shop is 800mm wide, or more.

• Access to the shop is through the accessible entrance on Bridge Street. 

• There is bright lighting

• Many products are displayed at low level. Staff are available to help if required.

The shop

Rotunda

• The rotunda can be accessed by the door on Bridge Street and then by taking the lift to the first floor.

• A coin-operated drinks machine, cups and saucers are available, serving a range of teas, coffees and hot chocolate, with adjacent seating and tables. Change is available from the reception desk.

Rotunda on the first floor

Getting around outside

Customer care support

Accessibility equipment

Information sheets on the permanent collection are available in 5 different languages.

For a list of more items, please go to https://www.victoriagal.org.uk/accessibility.
Please ask a member of staff on arrival for directions to the nearest toilet area for assistance dogs.
You can hire mobility equipment from Shopmobility by calling 01225 481744.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Evacuation routes are clearly marked and staff are well trained in handling evacuations

Customer care support

All staff have disability awareness training.
We have other services for people with accessibility requirements.

• Tours for visually impaired visitors are held monthly. Please visit our website for details www.victoriagal.org.uk/listing-calendar

• A sign language interpreter can be arranged in advance.

•  Many of the exhibit labels carry QR codes which can be scanned with a mobile phone to bring up longer explanatory texts in various languages.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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