Accessibility Guide for Tittesworth Water

Welcome

Tittesworth Water is situated 3.5 miles outside the market town of Leek on the edge of the Peak District in the beautiful Staffordshire Moorlands. There are lots of activities for everone on offer at Tittesworth, we have a fantastic play area for the younger visitors, wildlife watching, surfaced trails, watersports centre and a fully accessible visitor centre with a gift shop and restaurant serving everything from freshly prepared meals to scrumptious cakes,or just sit and watch the world go by whilst taking in the magnificent views.

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Visitor Centre Visitor centre toilet Toilet by play area Waterview restaurant Visitor centre shop Play area

There is level access from the car park to:

Numerous picnic areas

Hearing

Some staff have disability awareness training.

Visual

Glass doors have contrast markings.

General

We have a concessionary rate for disabled visitors.

There is a public toilet for disabled visitors.

Some staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

Tittesworth Visitor Centre

Meerbrook

Leek

ST13 8SW

Travel by taxi

You can get a taxi with Leek Link Taxis by calling 01538 399999. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is not free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. There is a permanent ramp.

The route is 1700mm wide, or more.

The car park for blue badge holders is right next to the main entrance of the visitor centre.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 2530mm wide, or more.

Main entrance

The main entrance has level access.

There is a permanent ramp.

The door is 1600mm wide.

The main door is sliding and automatic.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors.

Things to See and Do

We have a concessionary rate for disabled visitors.

Visitor Centre

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 1700mm wide, or more. The door is 1600mm wide.

Some display information is low, for wheelchair users. There are seats.

Public toilet

Visitor centre toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. There is a permanent ramp.

The route is 1050mm wide, or more.

The toilet door is 1050mm wide.

The direction of transfer onto the toilet is to the front only.

There is 1250mm in front of the toilet. The toilet seat is 460mm high. The toilets have handrails.

Public toilet

Toilet by play area

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. There is a permanent ramp.

The route is 1300mm wide, or more.

The toilet door is 900mm wide.

The direction of transfer onto the toilet is to the front only.

There is 1700mm in front of the toilet. The toilet seat is 480mm high. The toilets have handrails.

Shop

Visitor centre shop

From the main entrance to the shop, there is level access. There is a permanent ramp. The route is 1700mm wide, or more. The door is 1600mm wide.

The route through the shop is 800mm wide, or more.

Place to eat and drink

Waterview restaurant

From the main entrance to the dining area, there is level access. There is a permanent ramp. The route is 940mm wide, or more. The door is 940mm wide.

To get to a table, there are no steps.

The dining area is self-service. If you need table service, staff can help you.

The route through the dining area is 800mm wide, or more.

There is background music.

The table and plates have high colour contrast.

We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), vegan, halal specific diets.

If you have any other specific dietry needs please contact the restaurant on 01538 300180 and we will do everything we can to accomodate your requirements.

Getting around outside

Designated Walking Trail

Red trail

The trail is 2400metres long. The trail has a hard surface. The trail is sloped. The trail has seats.

We have two bird hides, situated outside the main entrance on the opposite side of the road, to the east and west side of the causeway. Please ask at the visitor centre for directions.

Picnic Area

Numerous picnic areas

From the car park to the picnic area, there is level access. Some tables have space for wheelchair users. You can bring your own food to the picnic area.

There are various picnic areas throughout site, the majority of which are accessible by wheelchair.

Play area

From the main entrance to this area, there is level access. The route is 1020mm wide, or more. The entrance is 1020mm wide.

We have designed our play area with inclusive access and activities in mind.

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

We have two Tramper mobility scooters for hire from the visitor centre shop at £2.00 for 3 hrs. To ensure availability please call 01538 300563 to book.

For a list of more items, please go to https://www.stwater.co.uk/wonderful-on-tap/our-visitor-sites/come-visit-us/ti....

Both the visitor centre toilet and the toilets by the play area are available for visitors with assistance dogs.

Tramper mobility scooter - available to hire from the visitor centre.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.

Members of the team based at another site have had disability awareness training and are always on hand to provide information.