Accessibility Guide for The Three Crowns

Welcome

Behind its imposing granite facade, the Three Crowns is a magical mix of 13th century features and contemporary comfort and style. From beamed ceiling and huge inglenook fireplaces, to a glass atrium and stunning courtyard garden, the Three Crowns is a delightful place to enjoy great food and a comfortable stay.

The Three Crowns has 21 en-suite boutique bedrooms refurbished to a high standard and successfully blending character with modern design and convenience. In each room you will find a contemporary en-suite, a divinely comfortable Vi-Spring bed, flat-screen TV, internet connectivity, bottled water, bathrobes and i-pod docking stations.

The Three Crowns Hotel, Chagford, Dartmoor National Park

Level access

There is level access from the main entrance to:

Three Crowns The Library The Three Crowns Bar The Three Crowns toilets Bar, Snug and Atrium The Three Crowns Courtyard The Three Crowns external areas

Access with steps

There are steps from the main entrance to:

The Three Crowns - front terrace

Bedrooms

We have non-allergic bedding.

Hearing

The (bedroom) TVs have subtitles.

Some staff have disability awareness training.

Visual

Glass doors and full-height windows have contrast markings.

The walls and the doors have high colour contrast.

Some parts of the venue have low lighting.

The menu is in large print.

We have information in large print.

General

There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.

Staff are available 24 hours a day.

Some staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

High Street

Chagford

Newton Abbot

Devon

TQ13 8AJ

Travel by public transport

You can get to The Three Crowns by bus.

The nearest bus stop is located in The Square, Chagford. The bus stop is 0.0 miles / 0.0 km from The Three Crowns.

You can get a taxi with RS Taxis by calling 01647 279008. You can get a taxi with Chards Taxis by calling 01647 433219.

Parking

There is parking near the venue. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. There are marked bays in the vicinity of our building where, subject to availability you can drop off passengers and luggage. Access via a gentle slope down into the courtyard

Access via a gentle slope down into the courtyard

The slope from the courtyard up to the side access

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 1140mm wide, or more.

Main entrance

The main door is side hung and manual.

The door is 1140mm wide.

The main entrance has 0 steps.

The other entrance door is 1550.00mm wide.

The other entrance is from our courtyard into our glazed atrium dining area

Front entrance to the hotel from the main street

Front entrance viewed from inside the front porch

Gentle slope up the hallway into the reception area

Gently sloping access from the street giving access to the courtyard

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors, contrast markings on all full-height windows and high colour contrast between walls and doorframes.

Some parts of the venue have low lighting.

Safety markings on full height glass areas in Atrium

Three Crowns

From the main entrance to reception, there is level access. There is a permanent ramp.

Slight slope up to the reception area from the front door

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps, desk or table lamps, spot lights and natural daylight.

Lights are halogen, LED and energy saving. Some lights can be controlled independently.

TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

We can move the bedroom furniture, to improve accessibility.

No bedrooms have level access. All bedrooms are ensuite.

We have bathrooms with a separate shower.

We have bathrooms with a bath and overhead shower. Some toilets have handrails.

The walls and the fittings have high colour contrast.

Two groundfloor rooms have been adapted to creat wet rooms which have hand rails, optional shower seats, emergency pull cords, reduced height hand basins and extra high toile seat.

Ground floor bedroom windows in the modern extension

First floor bedroom windows in the original part of the building

Access to a ground floor disabled bedroom

Entrance to two disabled rooms direct from the parking area, next to disabled parking bay

Lounge

The Library

From the main entrance to the lounge, there is level access. The route is 1020mm wide, or more. The door is 1150mm wide.

Bar

The Three Crowns Bar

From the main entrance to the bar, there is level access. The route is 870mm wide, or more.

The door is 870mm wide.

Public toilet

The Three Crowns toilets

There is a public toilet for disabled visitors.

The toilet is a Changing Places toilet.

From the main entrance to the public toilet, there is level access. There is a permanent ramp.

The route is 1020mm wide, or more.

The toilet door is 890mm wide.

The direction of transfer onto the toilet is to the left.

There is 500mm at the side of the toilet. There is 2000mm in front of the toilet. The toilet seat is 470mm high. The toilets have handrails.

Place to eat and drink

Bar, Snug and Atrium

From the main entrance to the dining area, there is level access. There is a permanent ramp. The route is 1020mm wide, or more. The door is 870mm wide.

To get to a table, there are no steps.

The menu is offered in large print.

The route through the dining area is 800mm wide, or more.

There is background music sometimes.

The table and plates have high colour contrast.

We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

Doorway between the main dining area in the atrium, into the courtyard

Access from the front door through into the dining area

Getting around outside

The Three Crowns Courtyard

From the main entrance to the gardens, there is level access.

There is a permanent ramp.

The route is 1020mm wide, or more.

Access into the courtyard garden via a gentle slope

Smoking

The Three Crowns external areas

From the main entrance to the smoking area, there is level access. There is a permanent ramp. The route is 1020mm wide, or more.

The entrance is 1020mm wide.

Smoking is permitted outside The Three Crowns only. Ash trays are provided.

Terrace

The Three Crowns - front terrace

To get to a table, there are 2steps steps.

From the main entrance to the terrace, there are 2 steps.

Customer care support

Accessibility equipment

For a list of more items, please go to http://www.countrysidemobility.org/.

The Three Crowns is in a semi-rural location so there are plenty of areas close to the building where dogs can be exercised. We have a dog pooh bin in our car park.

We have an area to charge mobility scooters and battery powered wheelchairs.

We have external power points in our courtyard.

One of the external power points in the courtyard

You can hire mobility equipment from Countryside mobility by calling 01392459222.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.

We have information in large print.

Staff are available 24 hours a day.

We have other services for people with accessibility requirements.

Two ground floor rooms have additional facilities for people with certain mobility needs. This includes wider doorways, wet rooms with lower height wash basins, grab rails, raised height toilet etc.