Welcome
Immerse yourself in our imaginative and exciting galleries, from the history of healthcare to the advances that have shaped the way we look after ourselves, and each other. With a reimagined immersive visitor experience and 11 new galleries showing how people have triumphed over disease – and how we can keep making our world better, together.
Level access
Hearing
Visual
General
Getting here
Travel by public transport
Travel by taxi
Parking
Arrival
Main entrance
Getting around inside
Lift
Lifts to all floors
Ticket/ information desk
Ticket Desk
Things to See and Do
Public toilet
Toilets
Shop
Place to eat and drink
Cafe
Ground Floor Exhibitions
Much of the ground floor is an immersive space depicting a Victorian Street and light levels are low. Surfaces are uneven and there are smells and sounds in this part of the museum.
We offer relaxed openings every month with lights up and sounds down. Text in different sizes is available digitally through a QR code and all films are subtitled.
There are optional areas of the street with narrow turning spaces such as character houses.
Second Floor Exhibitions
This part of the museum can be reached by a lift and the space is well lit.
The galleries on the second floor contain some sensory activities and videos that feature sound.
Text in different sizes is available digitally through a QR code and all films are subtitled.
Getting around outside
Customer care support
Sensory kits available
Subtitles on all films, and handling objects and other activities throughout the museum
Emergency evacuation procedures
Customer care support
We offer relaxed openings and SEND education sessions.