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Accessibility Guide for Taste of London

Contact for accessibility enquiries: queries@tastefestivals.com

email addressqueries@tastefestivals.com phone number02082335400 websitehttps://london.tastefestivals.com/
Taste of London

Guide last updated: 14 April 2023

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Every summer, we take over Regent’s Park for a next level food-fuelled garden party, slap bang in the centre of one of the coolest cities on earth. We’re joined by 55,000 hungry Londoners, ready to devour the best food and drink in the country.

So what’s the deal? We round up the hottest London restaurants, hunt down the future food heroes, hit up a few chefs about to launch their next big thing, and throw a festival celebrating it all. Alongside our week-long restaurants, a line-up of Daily Specials give you the chance to sample some of the city’s tastiest new concepts, popping up for one or two days only.

Taste of London
  • Level access icon Level Access
  • Hearing icon Hearing
  • General icon General

Level access

The main entrance has level access.

There is level access from the main entrance to:

Multiple bars are located throughout Taste of LondonToilet facilitiesRestaurants, Chefs, and Artisan Producers
We have a viewing area for wheelchair users.

Hearing

Some staff have Next Generation Text and disability awareness training.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Marylebone Green, Outer Circle
Paddington
London
NW1 4NR

Travel by public transport

You can get to Taste of London by bus and metro.
From the entrance, the nearest bus station is Regent's Park (Stop A), which services the following buses: 18, 27, 30, 205. 453, N18, N27, N205 The nearest underground station is Regent's Park (Bakerloo) or Great Portland Street (Circle, Hammersmith & City and Metropolitan).

We would recommend you hop on a Tube to visit us! Jump off at Regent’s Park (Bakerloo) or Great Portland Street (Circle, Hammersmith & City and Metropolitan) and follow the signs to the festival.

Parking

Taste of London Location

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

All our entrances are accessible and step-free. We are working to make Taste of London as accessible as possible. However, Taste of London is an outdoor event within a park that could pose problems for mobility (particularly in wet weather).

If you find queueing difficult and require a faster entry to the festival upon arrival with your PA, please make yourself known to a steward at the gate who will be able to direct you to our accessible queuing lane. This will also be signposted for your convenience.

Getting around inside

Ticket/ information desk

Information Desk

Personal Assistant/Companion tickets for our accessible guests are admitted free to Taste of London. If you require a personal assistant ticket, please contact See Tickets Customer Services at www.seetickets.com/customerservice who will be happy to assist you with booking this in. Please note that free personal assistant tickets will only be given when accompanying a purchased ticket.

Please be prepared to present the relevant documentation to support your complimentary ticket request. This will be assessed on a case-by-case basis.

Examples of relevant documentation are as follows:

-DLA (Disability Living Allowance)

-PIP (Personal Independence Payment)

-Evidence of registered severely sight impaired (blind)

-CredAbility Access Card (with +1 icon)

-Copy of Attendance Allowance letter

-Recognised Assistance Dog ID card

-Any other relevant documentation

All documents provided must show your full name and be dated from no older than 2020.

The above scheme and facilities are for customers with permanent/long-term access requirements and are not for people with temporary impairments such as broken bones, healing wounds or people who are pregnant.

PAs attending through this scheme need to be 18 years old by the start of the festival.

Things to See and Do

We have a complimentary ticket policy for personal assistants.
We have performances with: British Sign Language interpreted.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
We have a viewing area for wheelchair users.
Personal assistants and friends can sit with wheelchair users.
Personal assistants and friends can sit behind wheelchair users.

Bar

Multiple bars are located throughout Taste of London

From the main entrance to the bar, there is level access. There is a permanent ramp.

Public toilet

Toilet facilities

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a permanent ramp.

We have accessible toilets throughout the event.

Place to eat and drink

Restaurants, Chefs, and Artisan Producers

From the main entrance to the dining area, there is level access. There is a permanent ramp. There is background music.

Queues can be expected at some of our most popular restaurants throughout the event and therefore customers may extend past the ramps and marquee and guests will be asked to queue on the grass.

Visit our website to find more information about our restaurants, chefs and artisan producers.

Please have a chat with any of our restaurants and artisan producers when you drop by about the ingredients in their dishes. They will always be happy to help with any questions (and convince you into another dish or two).

Getting around outside

There is a permanent ramp.
Taste of London Taste of London Taste of London

Customer care support

Assistance dogs are permitted to the event but this must be an assistance dog that is recognised by one of the official charitable organisations as members of Assistance Dogs UK. Please note, therapy dogs or animals are not permitted at the event, in line with guidance from leading animal welfare charities Pets as Therapy and the RSPCA. Please note if you do need to bring your assistance dog with you, you must inform our team ahead of your visit on queries@tastefestivals.com so that the event organisers can provide the necessary accommodations.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Some staff have Next Generation Text training.
We have other services for people with accessibility requirements.

- We have an accessible queuing lane for visitors who may require fast track entry.

-Accessible toilets throughout the event.

-Stewards to help with any difficulties that may arise over your visit.

-Wheelchair ramps up to your favourite restaurants to order and collect your food easily.

-BSL interpreters at some of the Chef demonstartions

 

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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