VisitScotland Stirling iCentre is open all year round 7 days a week. It is situated in the historic Old Town area of the city in the grounds of the former Old Town Jail, close to Stirling Castle.
Our advisors have a wealth of knowledge on nearby attractions including Stirling Castle, The Wallace Monument, and Battle of Bannockburn Visitor Centre.
We provide many services within our iCentre and can book accommodation, book Caledonian MacBrayne ferries and sell tickets for attractions, including Historic Scotland, fast track tickets to Stirling Castle, and Stirling Ghost walks.
Our retail includes Heathergem Jewellery, Harris Tweed, Lochcarron scarves and Campbell's shortbread.
Getting hereFor further information on accessible travel in Scotland, go to Transport Scotland.
Travel by public transport
The Land Train (not wheelchair accessible) also stops at the Youth Hostel on request. This service is Monday - Friday 10am to 5pm, and everyday during the school holidays. The first train leaves Forthside car park at 10am. The Land Train is an hourly ride on a road vehicle that looks like a small train. For more details please visit https://www.visitscotland.com/info/see-do/go-forth-stirling-land-train-p2261581https://www.visitscotland.com/info/see-do/go-forth-stirling-land-train-p2261581
Stirling has a train and bus station. The train station has accessible platforms and lifts. Taxis are available outside the train station. The bus station is 57 metres to the left of the train station. The train station is 0.5 miles / 16.9 km away from the iCentre.
Travel by taxi
Parking is available behind the Old Town Jail. 2 parking spaces are designated accessible parking. There is a drop off point directly to the left of the iCentre before heading through the second set of gates to the parking area. The Old Town Jail parking area is located on a slope.
Please note that there are cobbled areas in the grounds.
Path to main entrance
Please note that while the path is tarmacked, some areas of the path have cobbles.
Getting around inside
Ticket/ information desk
Stirling iCentre has a lower table where we can assist visitors with their enquiries.
Getting around outside
Customer care support
Emergency evacuation procedures
Customer care support