Accessibility Guide for Staying Cool at Rotunda Birmingham - Penthouse

Travel by public transport

You can get to Staying Cool at Rotunda Birmingham - Penthouse by bus, train and tram.

The nearest bus stop is on St Martin’s Circus Queensway (100m away). The bus stop is 0.1 miles / 0.2 km from Staying Cool at Rotunda Birmingham - Penthouse.

The nearest train station is Birmingham New Street & Birmingham Moor Street Stations are equidistant. The train station is 0.3 miles / 0.5 km from Staying Cool at Rotunda Birmingham - Penthouse.

The nearest tram station is Corporation Street or New Street Station. The tram station is 0.3 miles / 0.5 km from Staying Cool at Rotunda Birmingham - Penthouse.

The entrance to Rotunda is in the pedestrian area of central Birmingham and is officially part of the Bullring. It is on New Street, next to Zara. Access to the building is by ringing the concierge from the panel to the left of the front door (press 1 2 3 and the bell button). We will issue you with an electronic door fob for you to use whilst staying with us.

Travel by taxi

You can get a taxi with 24/7 Radio Carz by calling +44 (0) 121 777 7777. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. Parking is not free.

There is no car parking on site . However, the Bullring Central car park provides dedicated accessible spaces on level -2 for users of Shopmobility and Blue Badge holders. Shopmobility offers a valuable service for those with limited mobility, providing a range of motorised and manual wheelchairs for hire that make getting around that bit easier. Bullring also has accessible parking spaces located in Moor Street and Edgbaston Street car parks although the Bullring car park is the closest to Rotunda. The only restriction is that you cannot take your vehicle out of the car park between 11pm and 6am. Please do contact our Guest Relations team on +44(0)1212851250 for more information. From the car park to the entrance, there is level access. There is a permanent ramp.

The path is sloped.

The route is 2000mm wide, or more.

Walking from the car park to the building is through a busy shopping mall (Bullring) and then a short uncovered walk (200m) from the Bullring exit to the Rotunda entrance across a pedestrianised square.

Watch the video: The walk on Google Maps from New Street Station to Rotunda

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

The main door is sliding and automatic.

The entrance to Rotunda is in the pedestrian area of central Birmingham. It is on New Street, nextdoor to Zara. Access to the building is gained by ringing the concierge from the panel to the left of the front door. (We will issue you with an electronic door fob for you to use whilst staying with us.)

Some parts of the venue have low lighting.

Lift

We have 2 lifts.

You can get a lift to all floors.

Guest lifts to all floors and apartments

The lift door is 940mm wide.

The lift is 1900mm wide. The lift is 1400mm deep.

The lift says the floor number at each floor.

The lift buttons have raised numbers or letters.

The lift shows the floor number, at each floor.

The lifts are 12 meters from the reception desk. The lift has visual and audio floor indicators plus a call switch and an alarm button for emergencies (with direct voice contact with the lift company)

Main reception

From the main entrance to reception, there is level access. There is a permanent ramp.

The door is 2000mm wide.

The check-in desk has a low section for wheelchair users.

The reception area is very spacious (30m x 20m) and has a slate floor. The floor slopes away from the entrance door for 10m into the centre of the building. The Staying Cool reception and oncierge desk is on the left. It is 50cm high at its lowest point and 90cm high at its highest. The desk is fitted with a hearing loop. The lifts are directly ahead, in the centre of the building.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights and bedside lamps.

Lights are LED and energy saving. Some lights can be controlled independently.

TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

We use a chemical free cleaning system (Lotus Pro) and use enzymes for deeper cleaning. We can give further details about our cleaning products on request.

From the main entrance to this area, there is level access.

Place to eat and drink

We provide fully equipped kitchens in every apartment. They have espresso machine, microwave, four ring hob, full-sized oven, pans, cooking prep equipment and utensils. Do get in touch if you would like a full inventory.

We have a hearing loop in Portable loop is kept at reception.

The nearest toilet area for assistance dogs (dog spend) is by the taxi rank outside New Street Station.

There is no separate area, however charging can be carried out within each of our apartment types, using a mains 3-pin plug socket.

You can hire mobility equipment from Shopmobility by calling +44(0)1216321526.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.

We have information in large print.

Staff are available 24 hours a day.

The Guest Relations team is available on reception from 8.30am - 10pm every day of the year. Outside of these hours, our phones are answered by an out of hours service and reception is staffed by a member of the Rotunda’s security team.

We have other services for people with accessibility requirements.

Wheelchair users, and those with mobility impairments, can book and pay for our smallest apartment type - a Mini  which is not suitable for any wheelchair -  and receive a free upgrade to a larger Clubman (subject to Clubman availability).