Welcome
Located in the heart of Glasgow, within the city's main shopping district of Argyle Street and Buchanan Street, St. Enoch is a Glasgow shopping institution. Home to many big brands including Debenhams, H&M, Topshop, Hamleys and Disney.
We are fully accessible for wheelchair users and can cater for anyone with other specific access requirements. Our staff genuinely care about providing a helpful, efficient and caring service.
COVID 19 UPDATE - The Centre has introduced COVID 19 health and safety measures. Currently only essential stores are open and can be accessed via St. Enoch Square Entrance.

Level access
There is level access from the main entrance to:
All Centre ToiletsAtrium Food CourtSelection of Shops throughout CentreQuiet & Safe SpaceHearing
Visual
General
Getting here
For further information on accessible travel in Scotland, go to Transport Scotland.Travel by public transport
The nearest low level train station (Argyle Street Station) is a short walk from Dunlop Street entrance.
Travel by taxi
Parking
Car parking is on site and is accessed from the slip road on Clyde Street. The Centre has 718 spaces in total with 18 spaces available for customers with access needs, located on all North West levels. There is also 4 electro bays for electric motors, located on level 2.
There are 6 pay on foot machines which are accessed before returning to the vehicle.
All the car park spaces are close to the customer lifts which give access to the toilets, food court and shopping.

Arrival
Path to main entrance
Main entrance
Argyle street (main entrance) is accessed from street level with a small gradual incline up the mall.
St. Enoch Square entrance is accessed from street level with a lift bypassing stairs and an escalator.
Howard street entrance is accessed by 2 ramps from either side which bypass stairs.
Dunlop Street entrance is accessed by a small ramp which bypasses stairs - PLEASE NOTE THIS ENTRANCE HAS BEEN LOCATED FURTHER UP DUNLOP STREET DURING THE CENTRES DEVELOPMENT WORKS


Getting around inside
Visual Impairment - General Information
Lift
X 2 Car Park Lifts
x 4 Scenic Lifts
Public toilet
All Centre Toilets
The customer toilets are situated on level 2 on the food court side. Both the car park lifts and the scenic lifts lead to the toilets. There are 6 men’s cubicles and 23 female cubicles. There are also 2 accessible toilets and a baby change in the vicinity. The toilets are open during the centre opening times. The accessible toilets are accessed through a radar key.
Further accessible toilets are situated on -
The ground floor next to Starbuck's on the east side of the centre
Space at side of toilet – 98cm
Space at front of toilet – 1m 34cm
Handrails – yes
At the back of the food court next to McDonalds on the first floor
Space at side of toilet – 1m 5cm
Space at front of toilet – 1m 60cm
Handrails – Yes
Across from Kimble’s chocolates on the first floor.
All these facilities are easily accessible and well lit within.
Space at side of toilet – 1m 16cm
Space at front of toilet – 1m 80cm
Handrails - Yes
All accessible toilets are accessed through a radar key and a motion sensor is used to alert data control of a customer’s presence. All accessible toilets have an emergency pull cord with emergency light outside .
All accessible toilets have a minimal opening of 35” / 890mm, they all have lever taps with 4 handrails in the room. The WC in each room is 18” / 460mm from the top of the pan to the floor.
All accessible toilets have fluorescent lighting which is regularly maintained.
Please note the Changing Places Accessible toilet with hoist is situted at the back of the food court on the first floor and is also accessed through use of a radar key.

Shop
Selection of Shops throughout Centre
St. Enoch Centre is a Shopping Centre within the Glasgow City Centre that offers a wide range of shopping.
Place to eat and drink
Atrium Food Court
St. Enoch Centre's food court is accessed on level 1. The food court has various eateries that provide a wide choice.
Throughout the Centre on both ground and 1st floors there are also other cafes and restraunts.

Quiet & Safe Space
St. Enoch Centre has identified the need for a Quiet & Safe Space for Customers who are affected by the environment around them to such an extent that a shopping experience can become overwhelming.
The Quiet & Safe Space within St. Enoch Centre is a facility for Customers with autism or for those who may have sensory processing challenges to use when required.
Customer Guidelines
• Please register to use the Space at the Customer Services Desk on the 1st Floor in person or by calling 0141 204 3900
• Once registered - You don’t need to book the room, just request the use at the Customer Services Desk. Access is given with the use of a radar key
• The space can only be used by one person/family at a time and will be allocated on a first come, first served basis
• Children must always be accompanied by an adult
• St. Enoch Centre take no responsibility for any loss or damage to personal belongings whilst using this space. Please do not leave items unattended.
• If borrowed, please return the radar key to the Customer Services Desk on the 1st floor
5 Staff are currently Fully trainied Autism Awarness Champions with Glasgow City Council.

Getting around outside
Customer care support
Accessibility equipment
Please contact the Customer Services Desk & a member of the team will direct you to the nearest socket.
Emergency evacuation procedures
Customer care support
Child Safe Scheme - The Centre work in partnership with Glasgow City Coucil. Please contact Customer Services on arrival.
Customer Services Information in both Braille and large font can be obtained from the Customer Services desk.
St. Enoch Centre website also has toggle options to change the font and contrast of the website.
Support Dog Water Station - ground floor
The Centre is part of the Hidden Disabilities Sunflower Scheme. Pick up a free lanyard or badge from the Customer Services desk on the 1st floor.