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Accessibility Guide for Solheim Cup 2019, 9th - 15th September

email addressAccess@SolheimCup2019.com websitewww.solheimcup2019.com/
Solheim Cup Gleanealges Scotland 2019

Guide last updated: 5 August 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

The Solheim Cup is the pinnacle of women’s golf with the best players from Europe and the USA going head-to-head in match play format. The 16th edition of the event promises to be one of the highlights on the world’s sporting calendar in 2019.

The Solheim Cup Team aims to provide all spectators with the most inclusive experience possible. If you have any questions regarding accessibility that are not answered in this guide please contact us.

This page is being constantly updated with new information.

  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Spectator BarSpectator Village Car Park 3ASpectator Restaurant Merchandise Shop
We have a viewing area for wheelchair users.

Hearing

Some staff have disability awareness training.

Visual

We have display information in large print.
We have information in large print.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
The Gleneagles Hotel
Auchterarder
PH3 1NF

Travel by public transport

You can get to Solheim Cup 2019, 9th - 15th September by train.
The nearest train station is Gleneagles . The train station is 0.4 miles / 0.6 km from Solheim Cup 2019, 9th - 15th September.

There will be a pedestrain bridge for spectators to cross the A9 to enter Gleneagles. Guests who will be unable to cross the bridge will be shuttled in wheelchair accessible transport around to Park & Ride A drop-off location. 

Travel by taxi

We have a transfer service for visitors. Wheelchair users can use the transfer service.

There will be wheelchair accessible transport available from both Park & Ride sites in addition from Gleneagles Railway Station

Parking

There is parking near the venue. There are accessible parking spaces. Parking is free.
From the car park to the entrance, there is level access. There is a portable ramp.
The path is sloped.
The route is 1800mm wide, or more.

On-Site Car Parking

- Blue Badge Holders

There will be a designated free disabled parking facility on-site in addition to both Park & Ride locations. Guests wishing to arrange on-site parking please contact Access@SolheimCup2019.com

- Non-Blue Badge Holders

There are a limited number of tickets available and they are currently on sale, to access on-site car parking please visit www.solheimcup2019.com/tickets. There is no on-street or additional parking at the venue.

For visitors travelling by car, there will be temporary road changes and routes to the venue to minimise road disruption. Please follow all local signage to the venue and do not follow sat nav guidance.

For visitors with pre-purchased parking for the car park travelling from the south will be signposted off the A9 Northbound at Greenloaning onto the A822, then again onto the A823 at its junction. Visitors travelling from the north will be directed towards Crieff via the A85 to then join the A822 leading to A823 and then the venue.

Park & Ride

A Park & Ride service to Gleneagles will be in operation from two sites with the aim of limiting the impact on local communities and local road networks and helping offer quick and convenient way for attendees of the Solheim Cup to get to the action. Details on the Park and Ride sites are below.

McDiarmid Park, Crieff Road – Perth

The North Park and Ride facility is located on the Crieff Road in Perth near to the A9 and is the property of St Johnstone FC. It is often referred to as “McDiarmid Park”. Please follow local signs to McDiarmid Park and do not follow sat nav guidance due to temporary road changes made for Solheim.

Castleview – Stirling
The South Park and Ride facility is located on the Millennium Way (A84) near to Junction 10 of the A9 and is the property of Falleninch Farm, it is often referred to as “Castleview”. The bus shuttle service will run from the adjacent Stirling Council Park and Ride facility. Please follow local signs and do not follow sat nav guidance due to temporary road changes made for Solheim.

Access buddies will be on-site available to assist guests through all aspects of arrivials/departures and have information of where to go on-site. If you require more information or would like to book an access buddy to assist you with your arrival please email access@solheimcup2019.com.

Course Map Image

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1800mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.

Getting around inside

Ticket/ information desk

Spectator Village

Information point for guests to get assistance or request access buddies support

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have display information in: large print.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
There are specific stewards to help disabled visitors.
We have a viewing area for wheelchair users.

1st Tee Grandstand

From the main entrance to the viewing area, there is level access. Personal assistants and friends can sit with wheelchair users.
Personal assistants and friends can sit behind wheelchair users.

Bar

Spectator Bar

From the main entrance to the bar, there is level access. There is a portable ramp.

Public toilet

Spectator Village

There is a public toilet for disabled visitors.
The toilet is a Changing Places toilet.
From the main entrance to the public toilet, there is level access. There is a portable ramp.
The route is 1000mm wide, or more.
The toilet door is 1000mm wide.
The direction of transfer onto the toilet is to the right.
The toilets have handrails.

Public toilet

Car Park 3A

There is a public toilet for disabled visitors.
The toilet is a Changing Places toilet.
From the main entrance to the public toilet, there is level access. There is a portable ramp.
The route is 1000mm wide, or more.
The toilet door is 1000mm wide.
The direction of transfer onto the toilet is to the right.
The toilets have handrails.

Shop

Merchandise Shop

From the main entrance to the shop, there is level access. There is a portable ramp.

Place to eat and drink

Spectator Restaurant

From the main entrance to the dining area, there is level access. There is a portable ramp. To get to a table, there are no steps.
The dining area is self-service. The route through the dining area is 800mm wide, or more.

Getting around outside

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

To help you navigate the course mobility scooters and manual wheelchairs are available to book courtesy of the Scottish Government through Event Mobility. 

For a list of more items, please go to https://www.eventmobility.org.uk/index.php?route=product/product&product_id=150.
There will be a spending facility located within the spectator village where assistance dogs will be able to rest. More information will follow on the exact details of the spending facility.
We have an area to charge mobility scooters and battery powered wheelchairs.

Location to be confirmed. More information will follow.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
We have information in large print.
We have other services for people with accessibility requirements.

Access buddies will be onsite available to assist guests through all aspects of arrivials/departures and have information of where to go onsite. If you require more information or would like to book an access buddy to assist you with your arrival please email access@solheimcup.com. 

We will have an accessible route to certain holes, viewing areas and devoid of accesibility imparement. More details and a map to follow.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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