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Accessibility Guide for Scottish Racing - Hamilton Park Racecourse

email addressenquiries@hamilton-park.co.uk phone number01698 283 806 websitewww.hamilton-park.co.uk/

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Welcome to our fantastic 2017 season where we find ourselves at the beginning of a new era here at Hamilton Park as we break new ground in the racecourse’s history.

The team is delighted to confirm the prize money pot has reached a new record total of almost £1.2million – breaking the £1million mark for the first time in history.  The news comes as plans are also unveiled for a bold investment of over £800,000 to re-imagine the grandstand restaurant and bar facilities as well as the private hospitality boxes.

We look forward to welcoming you as we take the Hamilton Park Racecourse experience to another level.

  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Ticket DeskAll BarsToiletsAll dining areas
We have a viewing area for wheelchair users.

Hearing

The fire alarm has flashing lights.
Some staff have disability awareness training.

Visual

Glass doors and full-height windows have contrast markings.
The walls and the doors have high colour contrast.
We have display information in large print.
The menu is in large print.
We have information in large print.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
Bothwell Road
Hamilton
Lanarkshire
ML3 0DW

Travel by public transport

You can get to Scottish Racing - Hamilton Park Racecourse by bus and train.
When you have got the bus Start from Blackswell Lane, you then need to turn slightly right at Townhead Street, continue straight on Castle Street and then turn slightly right at Mote Hill The bus stop is 1.2 miles / 1.9 km from Scottish Racing - Hamilton Park Racecourse.
The nearest train station is Arthur Street. The train station is 1 miles / 1.6 km from Scottish Racing - Hamilton Park Racecourse.

Travel by taxi

You can get a taxi with Bridge Cars by calling 01698 422288. You can get a taxi with Wellman Taxis by calling 01698 891313.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
The path is sloped.
The route is 5000mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 5000mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors, contrast markings on all full-height windows and high colour contrast between walls and doorframes.

Ticket/ information desk

Ticket Desk

From the main entrance to the desk, there is level access. There is a permanent ramp. The route is 3000mm wide, or more.
The door is 2000mm wide, or more.
The desk has a low section.

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have display information in: large print.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
There are specific stewards to help disabled visitors.
We have a viewing area for wheelchair users.

Viewing Area

From the main entrance to the viewing area, there is level access. There is a permanent ramp. There is a lift.
From the lift to the viewing area, the route is 2000 wide, or more. The door is 5000 wide.
The wheelchair spaces are sheltered. Personal assistants and friends can sit with wheelchair users.
Wheelchair users can sit with their own fans.
Stewards can bring food and drink to wheelchair users.

We have two raised race-viewing platforms positioned at track side with good views of the final straight and the winning post.

Disabled visitors to the private boxes and 1st floor facilities in the grandstand have access via lift.
Wheelchair users visiting the Owners & Trainers facilities can gain access using the ramps positioned at all entrances.

Bar

All Bars

From the main entrance to the bar, there is level access. There is a permanent ramp. There is a lift. From the lift to the bar, the route is 2000mm mm wide, or more. The door is 2000mm wide.

Wheelchair accessible catering is available across the site, including Dukes Restaurant, Private Boxes and Restaurant Marquees (please note that these facilities are available on an advance booking basis only).
Dukes and Panorama Bars are accessible via lift.

All other public catering is situated at ground level with excellent access.  These include Red’s Wine Bar, Racing UK Bar, Braveheart Bar, Overton Farm BBQ and the Conservatory Cafe.

Public toilet

Toilets

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a permanent ramp.
The route is 3000mm wide, or more.
The toilet door is 2000mm wide.
The direction of transfer onto the toilet is to the front only.
There is 1000mm in front of the toilet. The toilet seat is 400mm high.

Disabled toilets are available on the ground floor of the grandstand and also at the Parade Ring toilets.

Place to eat and drink

All dining areas

From the main entrance to the dining area, there is level access. There is a permanent ramp. There is a lift. From the lift to dining area, the route is 3000mm wide, or more. The door is 3000mm wide.
To get to a table, there are no steps.
The menu is offered in large print.
The route through the dining area is 800mm wide, or more.
There is no background music.
We cater for vegetarian, gluten free (celiacs) and vegan specific diets.

Wheelchair accessible catering is available across the site, including Dukes Restaurant, Private Boxes and Restaurant Marquees (please note that these facilities are available on an advance booking basis only).
Dukes and Panorama Bars are accessible via lift.

All other public catering is situated at ground level with excellent access.  These include Red’s Wine Bar, Racing UK Bar, Braveheart Bar, Overton Farm BBQ and the Conservatory Cafe.

Getting around outside

Customer care support

Accessibility equipment

Hamilton Park Racecourse is committed to providing an accessible environment for all, including persons with disabilities.  Our aim is to provide our valued racegoers with a memorable day’s experience and the desire to return soon.

We have a ‘carer goes free’ entry scheme in place where parties comprising of one racegoer who needs physical assistance to get around the course and an accompanying carer will only be charged for a single adult admission.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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