Accessibility Guide for Scampston Walled Garden

Welcome

Scampston Walled Garden is a contemporary walled garden designed by Dutch plantsman, Piet Oudolf, and features modern, perennial planting alongside more traditional areas. Within the walled garden, you'll also find a garden cafe serving delicious lunches and cream teas, plus a newly-restored victorian conservatory.

The traditional Hall gardens and ‘Capability’ Brown parkland provide beautiful walks and scenic views out to the rising Wolds and include the stunning Palladian Bridge, a restored icehouse and the lakes brimming with wildlife. Scampston Hall, with its opulent regency interior and impressive collection of art and antiques, is open for guided tours in the early summer.

Level access

The main entrance has level access.

There is level access from the main entrance to:

The Conservatory Scampston Hall Ticket Office Public Toilets The Garden Cafe The Potted Shed Gifts Walled Garden and Hall Gardens

Hearing

The fire alarm has flashing lights.

All staff have disability awareness training.

Visual

Glass doors and full-height windows have contrast markings.

The walls and the doors have high colour contrast.

Some parts of the venue have low lighting.

We have display information in large print.

We have information in large print.

General

We have a complimentary ticket policy for personal assistants.

There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.

All staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

Scampston Walled Garden

Scampston, Malton

YO17 8NG

Travel by public transport

You can get to Scampston Walled Garden by bus and train.

Th nearest bus stop is located on the A64 approximately 1m from Scampston Walled Garden. Yorkshire Coastliner bus services 843 and 845 stop here (from Malton direction, exit the bus after the village of Rillington). The bus stop is 1 miles / 1.6 km from Scampston Walled Garden.

The nearest train station is Malton Train Station. The train station is 6 miles / 9.7 km from Scampston Walled Garden.

There is a regular train service to Malton station. Malton is on the Liverpool – Scarborough line, with a direct train service to Leeds and York.

Travel by taxi

You can get a taxi with Malton Station Taxis by calling 01653 69 69 69. The taxi company has a wheelchair accessible vehicle.

A taxi service runs from Malton station, but taxis can also be pre-booked with Malton Station Taxis on 01653 69 69 69. Taxis suitable for disabled visitors are also available if booked. Scampston works in partnership with Station Taxis to offer a set fare of £13 if you quote HYBRID when making a booking

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.

From the car park to the entrance, there is level access. The route is 1000mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 1000mm wide, or more.

Main entrance

The main entrance has level access.

Access to the walled garden entrance is concrete, tarmac and rolled hogging path, which is accessible for wheelchairs. Direction signs are located within the car parking areas.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors, contrast markings on all full-height windows and high colour contrast between walls and doorframes.

Some parts of the venue have low lighting.

Ticket/ information desk

Ticket Office

From the main entrance to the desk, there is level access.

The ticket office is accessed by an outdoor hatch, with no requirement to enter inside for tickets and information. The ticket office area is on flat ground with no slopes or kerbs.

A wheelchair and mobility scooter is available to borrow free of charge on request (pre-booking is advised).

All of our staff receive regular training that includes disability awareness training.

Things to See and Do

We have a complimentary ticket policy for personal assistants.

We have display information in: large print.

The Conservatory

From the main entrance to this area, there is level access. The door is 2000mm wide.

Some display information is low, for wheelchair users. There are seats.

Videos have subtitles.

Access to the conservatory is done through a wide door, easily accessible by wheelchair. The exhibition space in the conservatory includes interactive touch screens and video media. Seating is provided for those wishing to watch the video or enjoy the space. Interaction boards are in large print and have a pictorial representation where applicable.

Scampston Hall

From the main entrance to this area, there is level access. There is a permanent ramp. The door is 2000mm wide.

Some display information is low, for wheelchair users. There are seats.

Scampston Hall is available to visit by guided tour Mid-May until the end of July each season. Seating is available throughout the tour if needed.

The ground floor of the hall is full accessible for wheelchair users. A ramp is used for entry and all external and internal doors are wide enough for wheelchair users.

There is no lift in the hall. One upstairs bedroom is featured as part of the tour, which can only be acessed by stair users.

Hall tours are led by experienced guides. All of our staff receive regular training that includes disability awareness training.

Public toilet

Public Toilets

There is a public toilet for disabled visitors.

The toilet is a Changing Places toilet.

From the main entrance to the public toilet, there is level access. The toilet door is 1500mm wide.

The direction of transfer onto the toilet is to the left.

The toilets have handrails.

The toilet facilities are located at the entrance to the cafe, with one disabled toilet available. The doors are wide enough to be accessed in a wheelchair. There are verticle handles on either side of the basin and toilet.

Baby changing facilities are located within the disabled toilet.

Shop

The Potted Shed Gifts

From the main entrance to the shop, there is level access. The route through the shop is 800mm wide, or more.

There is a modest gift shed located outside the ticket office area, which houses an array of home and garden gifts. This is easily accessible by wheelchair and is on completely flat ground.

We also offer a substantial plant sales area adjacent to the ticket office and gift shed. The area is flat and paved. Plants are presented on low benches and are clearly labelled. Our staff are on hand to answer any questions and assist with purchases.

Place to eat and drink

The Garden Cafe

From the main entrance to the dining area, there is level access. The door is 1500mm wide.

To get to a table, there are no steps.

The route through the dining area is 800mm wide, or more.

There is background music.

The table and plates have high colour contrast.

We cater for vegetarian, gluten free (celiacs), lactose free (dairy free) and vegan specific diets.

The Garden Cafe is located near the entrance to the walled garden and there are no steps or slopes to negotiate to visit the cafe. All doors are wide enough to permit wheelchair access. The cafe is brightly-lit with a mixture of natural and overhead lighting.

Tables and chairs are appropriately spaced to allow access with wheelchairs. Additional tables are available on a flat-paved terrace in front of the cafe with views of the walled garden. High chairs are available on request.

We are able to cater for visitors with special dietary requirements. We ask that those with special requirements make us aware ahead of ordering.

Cafe Specials are displayed in large print on a blackboard. All staff can assist by running through menus with you.

The nearest public toilet with an accessible WC is located at the entrance to the cafe, no more than 15 metres from any point in the Cafe.

All of our staff receive regular training that includes disability awareness training.

Getting around outside

Walled Garden and Hall Gardens

From the main entrance to the gardens, there is level access.

The route is 1000mm wide, or more.

The Walled Garden and Hall Gardens are self-guided with visitors enjoying the peace and tranquility and taking a visit at their own pace.

The walled garden is 4.5 acres, accessed by paths with tightly-packed sand/gravel. The area is completely flat with the exception of a large mount (step acess only). There are two large ponds within the walled garden, which are clearly marked on our garden guide and visible on entry to the garden room. Comfortable seating is provided throughout the walled garden and hall gardens.

Designated Walking Trail

Parkland Trails

The trail is 2414metres long. The trail has seats.

Designated trails through the parkland are explained when visitors arrive. The routes vary from 0.75 miles to 1.5 miles. There are steps by the cascade bridge which cannot be accessed using a mobility scooter. There is limited seating available in the parkland.

Picnic Area

Some tables have space for wheelchair users. You can bring your own food to the picnic area.

Two picnic areas can be found; outside the walled garden gates at the start of the parkland trail and within the main car park. Both picnic areas contain 6 bench-style tables on grass terrain.

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

A mobility scooter and wheelchair is available to borrow from the ticket office, free of charge (pre-booking advised).

For a list of more items, please go to https://www.scampston.co.uk/plan-your-visit/accessibility-information.

We welcome trained assistance dogs. A water bowl is available at the main entrance and assistance dogs can use the toilet area located 10 metres down the lane from the entrance to the walled garden. Dog bins are provided.

We have an area to charge mobility scooters and battery powered wheelchairs.

Mobility scooters can be charged at the ticket office, free of charge.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has flashing lights.

Customer care support

All staff have disability awareness training.

We have information in large print.