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Accessibility Guide for Salford Quays and MediaCityUK

Contact for accessibility enquiries: Bethany Walsh

email addresshello@quaysculture.com phone number0161 876 2106 websitewww.quaysculture.com

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Quays Culture is the artistic team behind the large-scale art events at the Salford Quays and MediaCityUK location. The programme includes free public art exhibitions and performances, talks and workshops throughout the year across the public spaces. Inspired by our surroundings, there is a focus on technology, creativity and digital innovation, including the UK's largest Digital Light Festival every December. Working with local talent as well as internationally renowned artists, Quays Culture’s work ranges from the intimate to the monumental, inspiring audiences to engage with the location in new and exciting ways.

Watch the video: Quays Culture Trailer
www.quaysculture.com
  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

There is level access from the main entrance to:

The Lowry Outlet Mall and The Studios at MediaCityUKThe Quays public spaces
We have a viewing area for wheelchair users.

Hearing

Some staff have disability awareness training.

Visual

We have information in large print.

General

There is a public toilet for disabled visitors.
Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

The Quays & MediaCityUK
Salford Quays
Salford
Greater Manchester
M50 3AZ and M50 2EQ

Travel by public transport

You can get to Salford Quays and MediaCityUK by bus, train, tram and boat or ferry.
Salford Quays or MediaCityUK The bus stop is 0 miles / 0.0 km from Salford Quays and MediaCityUK.
The nearest train station is Salford Crescent. The train station is 1.6 miles / 2.6 km from Salford Quays and MediaCityUK.
The nearest tram station is MediaCityUK. The tram station is 0 miles / 0.0 km from Salford Quays and MediaCityUK.
The nearest port is Salford Quays. The port is 0 miles / 0.0 km from Salford Quays and MediaCityUK.

By Car - From the M60 take Junction 12 for the M602, exit at Junction 3 and follow the sign posts for The Quays. 

By Train - The location is also easily accessible from central Manchester railway stations, including Manchester Piccadilly, Victoria and Deansgate

By Bus - 

Service 250 – departs from Piccadilly Gardens Interchange.

Service 50 – from East Didsbury / Parrs Wood via Albert Square, Salford Crescent & Salford Shopping Centre.

Service X50 – from Piccadilly Gardens Interchange to Trafford Centre via Trafford Wharf Rd (IWM North)

Service 79 – from Stretford to Swinton via The Quays

Service 245 – from Altrincham to The Quays and MediaCityUK.

Travel by taxi

You can get a taxi with 1010 Taxis by calling 0161 793 1010. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
There is a lift.

Accessible parking is available at The Lowry Outlet and MediaCityUK.

 

Lowry Outlet Mall

Parking bays are available on every floor of our Car Park and all floors of the Car Park and the shopping centre have lift access.For more information on disabled car parking, please contact the Car Park Office on 0161 848 1860.

 

 

 

Watch the video: Quays Area Map

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.

Main entrance

All Quays Culture events are in the public spaces (mainly outdoors) at The Salford Quays and MediaCityUK location. They are all fully accessible.

Getting around inside

Lift

You can get a lift to all floors.

Things to See and Do

We have performances with: touch tour.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
We have a viewing area for wheelchair users.

Public Spaces at The Quays location

From the main entrance to the viewing area, there is level access. There is a permanent ramp. Personal assistants and friends can sit with wheelchair users.

Public toilet

The Lowry Outlet Mall and The Studios at MediaCityUK

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a permanent ramp.
There is a lift.
The toilets have handrails.

Getting around outside

The Quays public spaces

From the main entrance to this area, there is level access. There is a permanent ramp.

Customer care support

Accessibility equipment

Scooters and wheelchairs are available from The Lowry Outlet Mall on site, however numbers are limited, and are on a first come, first serve basis. Please contact our the car park office for information on 0161 848 1860. We provide these facilities free of charge, however, we ask for an item of value to be left at the Car Park Office as a deposit.

For a list of more items, please go to http://quaysculture.com/contact2/yourvisit/how-to-get-here/.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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