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Welcome

The Royal Spa Centre is a medium-scale receiving house located in the centre of Royal Leamington Spa. It is owned, funded and operated exclusively by Warwick District Council for the benefits of its residents and visitors to the area.

There are two performance spaces within the venue; the Main Auditorium and the Studio/Cinema.  It is an intimate, comfortable and welcoming venue for performers and audiences alike. The programming reflects the varied culture of the district and has a community rather than commercial feel.

Autumnal dark photo of the exterior of the Royal Spa Centre.

Level access

The main entrance has level access.

There is level access from the main entrance to:

Box Officestalls barBalcony barBalcony Foyer accessible toiletStalls ToiletBackstage main auditorium (Dressing rooms)Backstage Studio Dressing RoomsFront of Building
We have a viewing area for wheelchair users.

Access with steps

There are steps from the main entrance to:

Backstage main auditorium (Stage)Backstage Studio stage access

Hearing

The fire alarm has flashing lights.
We have a hearing loop in Main Auditorium and Studio.
Some staff have disability awareness, BSL and Next Generation Text training.

Visual

Glass doors have contrast markings.
The walls and the doors have high colour contrast.
Some parts of the venue have low lighting.
We have display information in large print.
There is audio descriptive commentary and headsets.
We have information in large print.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Royal Spa Centre
Newbold Terrace
Royal Leamington Spa
CV32 4HN

Travel by public transport

You can get to Royal Spa Centre by bus and train.
The nearest bus stop is near the War Memorial on the Parade, which is 0.2 miles walk from the venue, via Newbold Terrace The bus stop is 0.2 miles / 0.3 km from Royal Spa Centre.
The nearest train station is Leamington Spa Railway Station. The train station is 0.6 miles / 1.0 km from Royal Spa Centre.

Travel by taxi

You can get a taxi with Regent Taxis by calling 01926 270380. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 4070mm wide, or more.

The Main Entrance Door width is 1438mm

Exterior, parking area Main entrance

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1904mm wide, or more.

Main entrance

The main entrance has level access.
The door is 1438mm wide.
The main door is sliding and automatic.

There are contrast markings on the sliding doors

Main Entrance Main Entrance

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.
Some parts of the venue have low lighting.
Main entrance with contrast marking

Lift

We have 1 lift.
You can get a lift to all floors.

Public lift

The lift door is 790mm wide.
The lift is 1000mm wide. The lift is 1328mm deep.
The lift shows the floor number, at each floor.
Glass-windowed lift
Exterior of lift on ground floor level Interior of lift

Ticket/ information desk

Box Office

From the main entrance to the desk, there is level access. The route is 2916mm wide, or more.
The desk has a low section.

Height of lowest section of Box Office desk is 1798mm

Spa Centre Box Office

Things to See and Do

We have a complimentary ticket policy for personal assistants.
We have performances with: British Sign Language interpreted and relaxed.
We have display information in: large print.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
There are specific stewards to help disabled visitors.
There is audio descriptive commentary.
There are headsets if required.
You can listen to audio commentary in some of the venue.
We have a viewing area for wheelchair users.

Main Auditorium

From the main entrance to the viewing area, there is level access. The route is 1396 wide, or more. The door is 1306 wide.
Personal assistants and friends can sit with wheelchair users.
Stewards can bring food and drink to wheelchair users.
Main auditorium from stage Main auditorium towards stage

Studio Auditorium

From the main entrance to the viewing area, there is level access. The route is 1330 wide, or more. The door is 802 wide.
Personal assistants and friends can sit with wheelchair users.
Stewards can bring food and drink to wheelchair users.
Studio Seating

Bar

stalls bar

From the main entrance to the bar, there is level access. The route is 2916mm wide, or more.

Bar

Balcony bar

From the main entrance to the bar, there is level access. There is a lift. From the lift to the bar, the route is 4022mm mm wide, or more. From the main entrance to the bar, there are 22 steps. There is no lift and no ramp.

22 steps to balcony area

height of balcony bar is 1098mm

Public toilet

Balcony Foyer accessible toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a lift.
From the lift to the public toilet, the route is 1652mm wide, or more.
The toilet door is 758mm wide.
The direction of transfer onto the toilet is to the left.
There is 960mm at the side of the toilet. There is 1084mm in front of the toilet. The toilet seat is 408mm high. The toilets have handrails.
Accessible Toilet Access Accessible toilet in balcony foyer

Public toilet

Stalls Toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 1424mm wide, or more.
The toilet door is 740mm wide.
The direction of transfer onto the toilet is to the left.
There is 2324mm at the side of the toilet. There is 2150mm in front of the toilet. The toilet seat is 520mm high. The toilets have handrails.
Stalls accessible toilet exterior Stalls Accessible toilet interior showing grab rails Stalls accessible toilet interior showing turning space.

Backstage main auditorium (Dressing rooms)

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 1635mm wide, or more. The door is 1444mm wide.

Access route is through main entrance, into the lift to lower ground floor.

Backstage main auditorium (Stage)

From the main entrance to this area, there are 23 steps. There is no lift and no ramp.

steps from dressing rooms to backstage stage access: 23

Steps from Front of house to stage access: 7

Backstage Studio Dressing Rooms

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 1444mm wide, or more. The door is 750mm wide.

Backstage Studio stage access

From the main entrance to this area, there are 2 steps. There is no lift and no ramp.

Fire doors open towards the person

Getting around outside

Front of Building

From the main entrance to this area, there is level access. The route is 1436mm wide, or more. The entrance is 1436mm wide.

Customer care support

Accessibility equipment

We have a hearing loop in Main Auditorium and Studio.

The Hearing loop in the Studio is accessed using the T-Setting on the hearing aid. 

The hearing loop in the Main Auditorium is accessed using infrared receivers (in ear or t-setting necklace), obtainable from the Box Office. 

On request a large print of the Bar price list, show programmes and venue literature can be provided. 

There is a green space directly outside of the venue. 8000mm from main entrance. Jephson Gardens is also across the road from the venue on the right hand side.
We have an area to charge mobility scooters and battery powered wheelchairs.

Space for two charging points. Patrons must bring their own power supply.

You can hire mobility equipment from Leamington Spa Shop Mobility by calling 01926 470450.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.
Some staff have Next Generation Text training.
Some staff have BSL training.
We have information in large print.
We have other services for people with accessibility requirements.

On request, Customer Services staff will be able to assist customers with accessibility requirements. 

Relaxed and British Sign Language interpreted performance of annual pantomime.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.