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Accessibility Guide for room2 Southampton

email addresshello@room2.com phone number023 8057 2222 websitehttps://room2.com/southampton/
room2

Guide last updated: 17 March 2022

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Take all the comforts and flexibility of your home, plus the best bits of a hotel and you get room2 Southampton, the world’s first Hometel. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. room2 Southampton is a place to live, not just stay for the night. How you live is up to you, because this is your room2.

Watch the video: room2 Southampton
room2 Southampton
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has 2 steps. There is no lift and no ramp.

There is level access from the main entrance to:

ReceptionLoungeBarGym changing AreaGymGym

Access with steps

The main entrance has 2 steps. There is no lift and no ramp.

There are steps from the main entrance to:

Bedroomlounge

Bedrooms

We have non-allergic bedding.

Hearing

The fire alarm has flashing lights.
The (bedroom) TVs have subtitles.
All staff have disability awareness training.

Visual

The walls and the doors have high colour contrast.
Some parts of the venue have low lighting.

General

Staff are available 24 hours a day.
All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

1 Queen's Terrace, Southampton
Southampton
SO14 3BP

Travel by public transport

You can get to room2 Southampton by bus, train and boat or ferry.
The nearest bus stop is on High Street in Southampton The bus stop is 0.2 miles / 0.3 km from room2 Southampton.
The nearest train station is Southampton Central. The train station is 1.1 miles / 1.8 km from room2 Southampton.
The nearest port is Southampton Passenger Terminal. The port is 0.4 miles / 0.6 km from room2 Southampton.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
The path is sloped.

Arrival

Path to main entrance

From the street to the main entrance, there are 2 steps. There is no ramp and no lift.

Main entrance

The main entrance has 2 steps.
The door has a push button to open it.
The main door is sliding and automatic.
The other entrance is about 5m from the main entrance and is on the left hand side of the building (looking straight on).
Alternate entrance

Getting around inside

Visual Impairment - General Information

We have high colour contrast between walls and doorframes.
Some parts of the venue have low lighting.

Lift

We have 2 lifts.
You can get a lift to all floors.
The lift says the floor number at each floor.
The lift shows the floor number, at each floor.

Reception

From the main entrance to reception, there is level access. There is a permanent ramp.
You can sit down at reception.

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, floor standing lights, bedside lamps, spot lights and natural daylight.
Lights are LED. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
Some bedrooms have fitted carpets.
All cleaning products are eco certified and/or vegan. We have gluten free, dairy free and vegan snacks and drinks available
We can move the bedroom furniture, to improve accessibility.
No bedrooms have level access. The bedroom nearest the main entrance has 2 steps.
All bedrooms are ensuite.
We have bathrooms with a separate shower.
Some showers have a seat.
Some showers have a handrail.
Some toilets have handrails.
The walls and the fittings have high colour contrast.

Lounge

Lounge

From the main entrance to the lounge, there is level access. There is a permanent ramp.

Bar

Bar

From the main entrance to the bar, there is level access. There is a permanent ramp.

Gym

Gym

From the main entrance to the gym changing area, there is level access. There is a permanent ramp. There is a wide changing cubicle for a wheelchair user.
From the changing area to the gym, there is level access.

Place to eat and drink

lounge

From the main entrance to the dining area, there are 2 steps. There is no lift and no ramp.
To get to a table, there are no steps.
The route through the dining area is 800mm wide, or more.
There is background music.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free) and vegan specific diets.

Gym

From the main entrance to this area, there is level access. There is a permanent ramp.

Getting around outside

Customer care support

Accessibility equipment

15 metres from the main entrance in the park
We have an area to charge mobility scooters and battery powered wheelchairs.

Yes, it can be charged in their room or in the main area

You can hire mobility equipment from Westquay Shopmobility by calling 023 8063 6100.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

All staff have disability awareness training.
Staff are available 24 hours a day.

Staff are available in the building and via Whatsapp 24 hours a day. 

We have other services for people with accessibility requirements.

We provide disabled access parking and we also have a personal emergency evacuation plan to make sure that everyone is safe in case of emergency. 

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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