Accessibility Guide for Room2 Chiswick

Welcome

London’s first hometel located in the heart of Chiswick, surrounded by cafes and boutiques, providing a leafy green retreat whilst still being in central London. The 86 crafted rooms offer convenience and luxury each with a kitchenette and access to the cafe and restaurant. This is the world’s first whole life net zero hometel, meaning that all the carbon emissions from conception through to end-of-life have been reduced and rebalanced to zero. room2 Chiswick is 89% more efficient than your average hotel, so when you choose us you are making the right decision for the planet.

Level access

There is level access from the main entrance to:

Reception Lounge Gym changing Area Gym

Access with steps

There are steps from the main entrance to:

Bedroom Public Toilets Bar Terrace at the main entrance Terrace with bar table

Bedrooms

We have non-allergic bedding.

Hearing

The fire alarm has a vibrating pillow pad.

The (bedroom) TVs have subtitles.

We have a hearing loop in Reception .

All staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.

Staff are available 24 hours a day.

All staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

10 Windmill Road

London

W4 1SD

Travel by public transport

You can get to Room2 Chiswick by bus, train and metro.

The nearest bus stop is Chiswick Police Station (Stop II), just off the main road. The bus stop is 0.1 miles / 0.2 km from Room2 Chiswick.

The nearest train station is Chiswick Station . The train station is 1.3 miles / 2.1 km from Room2 Chiswick.

The nearest underground station is Turnham Green. The underground station is 0.3 miles / 0.5 km from Room2 Chiswick.

Travel by taxi

You can get a taxi with London Black cab

Parking

There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The door is 500mm wide.

The main entrance has 0 steps.

This entrance has a handrail.

The main door is sliding and automatic.

Getting around inside

Some parts of the venue have low lighting.

Lift

We have 2 lifts.

You can get a lift to all floors.

Lifts to all floors

The lift says the floor number at each floor.

The lift buttons have raised numbers or letters.

The lift shows the floor number, at each floor.

Reception

From the main entrance to reception, there is level access. You can sit down at reception.

Bedrooms

Most bedrooms have windows.

Bedrooms have ceiling lights, bedside lamps, desk or table lamps and natural daylight.

Lights are energy saving. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

No bedrooms have fitted carpets.

The bedroom nearest the main entrance has 50 steps.

All bedrooms are ensuite.

We have bathrooms with a separate shower.

Some toilets have handrails.

The walls and the fittings have high colour contrast.

Lounge

From the main entrance to the lounge, there is level access.

No door or lift, it's all open plan

Bar

All open plan

Gym

From the main entrance to the gym changing area, there is level access. There is a lift.

From the main entrance to the gym changing area, there are 200 steps. There is no lift and no ramp.

There is a wide changing cubicle for a wheelchair user.

From the changing area to the gym, there is level access. There is a lift.

The hotel is new and fully accessible

Public toilet

Public Toilets

There is a public toilet for disabled visitors.

The toilet is a Changing Places toilet.

From the main entrance to the public toilet, there are 50 steps. There is no lift and no ramp.

Easy access

Place to eat and drink

Bar

From the main entrance to the dining area, there are 20 steps. There is no lift and no ramp.

To get to a table, there are no steps.

The route through the dining area is 800mm wide, or more.

There is background music.

The table and plates have high colour contrast.

We cater for vegetarian and vegan specific diets.

Basic cafe with continental breakfast served and coffee

Getting around outside

Terrace at the main entrance

From the main entrance to the smoking area, there are 10 steps.

Terrace next to main entrance, no steps

Terrace with bar table

From the main entrance to the area, there are 10 steps.

Terrace with 4 bar tables just outside main entrance, no steps

Customer care support

We have a hearing loop in Reception .

Shower chairs on accessible rooms

Accessible rooms with accessible fittings

Groung floor

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has a vibrating pillow pad.

Customer care support

All staff have disability awareness training.

Staff are available 24 hours a day.