The Roman Baths is one of the finest historic sites in Northern Europe, and one of the most popular tourist attractions in the UK.
At the heart of the City of Bath World Heritage Site, the Roman Baths consists of the remarkably preserved remains of one of the greatest religious spas of the ancient world. The city’s unique thermal springs rise in the site and the Baths still flow with natural hot water.
The Roman Baths and Pump Room with its elegant restaurant is located in Bath city centre next to Bath Abbey. There are numerous steps and uneven pavements, but lifts are available and 90% of the site is accessible to wheelchair users. We look forward to welcoming you.
Travel by public transport
Travel by taxi
There are parking bays for Blue Badge holders in a number of locations in the city centre. Phone 01225 477133 or email email@example.com for the latest details.
Path to main entrance
Doors are open when the building is open to the public and there is always a security officer on the door to offer any assistance needed.
Getting around inside
Ticket/ information desk
Reception and ticket sales
Each of the four till points has a lowered desk. Large print audioguide scripts, magnifying sheets or pens and paper are available for those with a hearing impairment. Braille signs and tactile models are placed throughout the museum.
Things to See and Do
Abbey Church Yard
The Abbey Church Yard is a large, open public space with entrances to the Roman Baths and Pump Room Restaurant.
There are benches opposite the main entrance.
Toilet in the museum
The Roman Baths Shop (accessible from Stall Street)
Level access from the street through wide double doors. Steps up to the shop from the museum and down to the shop from the Pump Room. Wheelchair users can exit the Pump Room on to Abbey Church Yard and re-enter the shop from Stall Street (30 metres).
There is bright lighting on merchandise in the shop. All items are clearly priced and with low level displays. Staff are available to help if required. Low counter height for wheelchair users and hearing loop. There is also a smaller shop in the lower museum, accessible to wheelchair users. Both shops stock unique products to the Roman Baths.
Lower Museum Shop
This is a small shop within the museum which is wheelchair accessible. A larger range of products are available in the main shop. Staff are available to help if required. Low counter height for wheelchair users and hearing loop.
Place to eat and drink
Pump Room Restaurant
Elegant restaurant in the historic Pump Room on the ground floor, with moveable seating and most tables with central support columns, giving good access for wheelchair users. Table service is provided and staff are always willing to give advice about menus and dietary needs and we can cater for most other diets by prior arrangement. Call 01225 444477 or email firstname.lastname@example.org.
There is live music every day performed by the Pump Room Trio or pianist.
The lift dimensions are total maximum weight 500kg and maximum length 1200mm
Getting around outside
Customer care support
We have British Sign Language tours available on Opus Touch handsets available free of charge with your ticket. If you are a hearing aid user, we can provide you with an audioguide compatible with the "T" switch on hearing aids.These are issued beside our audioguides. We can also provide a printed copy of the audioguide text.
We have some Braille information panels and tactile models as well as a more descriptive audioguide for people with visual impairments, which describes things in greater detail. In addition we have magnifying sheets available.
We have tripod folding walking stick seats that can be borrowed.
Emergency evacuation procedures
Details of evacuation and safe refuge points are listed on the plan of the site for lift users. This plan can be downloaded from the accessibility page on our website under the wheelchair access section.
Customer care support
We offer audioguides in 12 languages as well as BSL. We also offer a children's audioguide in English, French, German and Mandarin.
We are an Autism Friendly attraction aiming to help give a smooth visit with no unexpected surprises. We provide an information sheet for neurodiverse visitors which can be downloaded from our website, to help plan a successful visit https://www.romanbaths.co.uk/accessibility
Members of staff have the opportunity to attend Dementia Friends information sessions and we are part of the local Dementia Action Alliance.
Whilst on site, please let staff know if you need help, or call 01225 477785 before your visit.