The Roman Baths is one of the finest historic sites in Northern Europe, and one of the most popular tourist attractions in the UK.
At the heart of the City of Bath World Heritage Site, the Roman Baths consists of the remarkably preserved remains of one of the greatest religious spas of the ancient world. The city’s unique thermal springs rise in the site and the Baths still flow with natural hot water.
The Roman Baths and Pump Room with its elegant restaurant is located in Bath city centre next to Bath Abbey. There are numerous steps and uneven pavements, but lifts are available and 90% of the site is accessible to wheelchair users. We look forward to welcoming you.
Travel by public transport
There are parking bays for disabled people in a number of locations in the city centre. Phone 01225 481744 or email firstname.lastname@example.org for the latest details. The nearest three hour parking spaces for disabled people are on Cheap Street, BA1 1NA.
Path to main entrance
Doors are open when the building is open to the public and there is always a security officer on the door to offer any assistance needed.
Getting around inside
Visual Impairment - General Information
Ticket/ information desk
Reception and ticket sales
Each of the four till points has a lowered desk. Large print audioguide scripts, magnifying sheets or pens and paper are available for those with a hearing impairment. Braille signs and tactile models are placed throughout the museum.
Things to See and Do
Abbey Church Yard
The Abbey Church Yard is a large, open public space with entrances to the Roman Baths, Pump Room Restaurant and Roman Baths Kitchen.
There are benches opposite the main entrance.
Accessible toilet at the main entrance
Emergency pull cord and response provided. Support rails but limited transfer space on the left. There is a basin with mixer lever tap. There is a full size wheelchair WC in the museum which requires a radar key.
The nearest "Changing Places" toilet facility is at SouthGate Bath Shopping Centre, 12 Southgate Street, Bath BA1 1AQ.
Accessible toilet in the museum
This unisex accessible toilet is at the West end of the Kings Bath corridor which is immediately after the Temple Precinct area. This toilet is accessed by a Radar key which is available from our staff. Emergency pull cord and response provided. There are support rails each side of the toilet and each side of the basin. There is a basin with mixer lever tap and a baby changing table.
The fire alarm includes a flashing light. The surface of the floor is non-slip laminate. There are baby changing facilities.
The Roman Baths Shop (accessible from Stall Street)
Level access from the street through wide double doors. Steps up to the shop from the museum and down to the shop from the Pump Room. Wheelchair users can exit the Pump Room on to Abbey Church Yard and re-enter the shop from Stall Street (30 metres).
There is bright lighting on merchandise in the shop. All items are clearly priced and with low level displays. Staff are available to help if required. Low counter height for wheelchair users and hearing loop. There is also a smaller shop in the lower museum, accessible to wheelchair users. Both shops stock unique products to the Roman Baths.
Lower Museum Shop
This is a small shop within the museum which is wheelchair accessible. A larger range of products is available in the main shop. Staff are available to help if required. Low counter height for wheelchair users and hearing loop.
Place to eat and drink
Pump Room Restaurant
Elegant restaurant in the historic Pump Room on the ground floor, with moveable seating and most tables with central support columns, giving good access for wheelchair users. Table service is provided and staff are always willing to give advice about menus and dietary needs and we can cater for most other diets by prior arrangement. Call 01225 444477 or email email@example.com.
There is live music every day performed by the Pump Room Trio or pianist.
Place to eat and drink
The Roman Baths Kitchen
A variety of platters and plates are used including wood and china. Staff are always willing to give advice about menus and dietary needs.
The lift dimensions are total maximum weight 300kg and maximum length 1200mm
Getting around outside
Customer care support
We have British Sign Language tours available on Opus Touch handsets available free of charge with your ticket. If you are a hearing aid user, we can provide you with an audioguide compatible with the "T" switch on hearing aids.These are issued beside our audioguides. We can also provide a printed copy of the audioguide text.
We have some Braille information panels and tactile models as well as a more descriptive audioguide for people with visual impairments, which describes things in greater detail. In addition we have magnifying sheets available.
We have tripod folding walking stick seats that can be borrowed.
A maximum of four wheelchair users can access the site at one time and we provide a plan of the site with a recommended route showing all the lifts and accessible toilets.
Emergency evacuation procedures
Details of evacuation and safe refuge points are listed on the wheelchair users plan of the site. This plan can be downloaded from the accessibility page on our website.
Customer care support
We offer audioguides in 12 languages as well as BSL. We also offer a children's audioguide in English, French and German.
We are an Autism Friendly attraction aiming to help give a smooth visit with no unexpected surprises. We provide an information sheet for visitors with autism and an easy read version which can be downloaded from our website, to help plan a successful visit https://www.romanbaths.co.uk/accessibility
Please let staff know of any extra help you need or you can phone 01225 477785 before your visit.