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Accessibility Guide for River and Rowing Museum

Contact for accessibility enquiries: Christine Carey

email addressmuseum@rrm.co.uk phone number01491 415600 websitewww.rrm.co.uk
River and Rowing Museum

Guide last updated: 1 February 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

The River and Rowing Museum is located in the beautiful riverside location of Henley on Thames.

A series of permanent galleries and collections relate to the history of the river Thames, the sport of rowing and Henley on Thames. We also offer a programme of temporary exhibitions relating to the visual arts, and to develop our work as an education charity.

The Museum is fully accessible, with onsite parking, and only a few minutes level access from Henley on Thames station.

River and Rowing Museum
  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Ground floor galleries, shop and cafeFirst floor galleries

Hearing

We have a hearing loop in Reception Desk in the main foyer.
Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Mill Meadows
Henley on Thames
RG9 1BF

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1200mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The door is 1000mm wide.
It has a push button to open.

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.

Ground floor galleries, shop and cafe

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 1000mm wide, or more. The door is 1000mm wide.
Some display information is low, for wheelchair users. There are seats.
There is a hearing loop.
River and Rowing Museum main foyer

First floor galleries

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 1000mm wide, or more. The door is 1000mm wide.

Getting around outside

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.
We have a hearing loop in Reception Desk in the main foyer.

Accessible toilet on the Ground floor

For a list of more items, please go to https://www.rrm.co.uk.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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