Download this guide as docx

Welcome

The award winning REME Museum and Crowns Cafe is situated in the village of Lyneham in Wiltshire. Opened in June 2017 after a major redesign the Museum provides a unique, interactive visitor experience for all ages. There are 7 galleries to explore and the Museum is fully accessible for wheelchair users. On display you will see large armoured recovery vehicles, weapons, uniforms, medals and there's even a helicopter suspended from the ceiling. Try your hand on a recovery task simulator. From the battlefields of WWII to Afghanistan, to winning medals at the Olympics discover the fascinating stories of the Soldiers and Officers who have served. 

The REME Museum

Hearing

We have a hearing loop in On audio displays throughout the 7 galleries.

Visual

Glass doors have contrast markings.
The walls and the doors have high colour contrast.
Some parts of the venue have low lighting.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.
We have emergency evacuation procedures for disabled visitors.

Getting here

Calne Road
MoD Lyneham
Chippenham
Wiltshire
SN15 4XX

Travel by public transport

You can get to REME MUseum by bus and train.
The bus route is the Number 55.The nearest bus stop, MoD Lyneham Main Gate, is located across the road from the Museum and MoD Lyneham Main Gate. It is less than 350 meters from the bus stop to the Museum’s entrance. The bus stop is 0.1 miles / 0.2 km from REME MUseum.
The nearest train station is Chippenham. The train station is 10 miles / 16.1 km from REME MUseum.

Travel by taxi

You can get a taxi with Terrys Taxi by calling 01380 721034. You can get a taxi with Norman E Webbs Transport Service by calling 01249 471278.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1040mm wide, or more.

The Musem's car park is directly out side the front entrance to the Museum. There are 4 marked disabled parking bays close to the entrance. The nearest of which is approximately 10m from the door. 

Museum car park with 4 designated disabled parking bays

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1040mm wide, or more.

Main entrance

The main entrance has level access.
The main door is side hung and automatic.
The main door is sliding and automatic.
The door is 1300mm wide.

The Museum entrance has inner and outer doors. The outer doors are sliding doors, the inner doors are side hung doors that open inwards. Both are automatic activated by sensors as the vistors approaches.

Automatic Outer entrance sliding doors Automatic Inner entrance side hung doors

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.
Some parts of the venue have low lighting.
Soldier First Gallery

Ticket/ information desk

Museum Main Reception

From the main entrance to the desk, there is level access. The route is 1300mm wide, or more.
The door is 850mm wide, or more.
The desk has a low section.
View from above of the reception area from the entrance door

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.

Exhibition Galleries

From the main entrance to this area, there is level access. The route is 1300mm wide, or more. The door is 1500mm wide.
Some display information is low, for wheelchair users. There are seats.
There is a hearing loop.
Videos have subtitles.
Some displays have flashing lights.

Visitors enter the first gallery, the WWII gallery from a WII Landing craft there is a flashing light and sound show to create the atmosphere of landing on the beaches of Normany on the 6 June 1944. There are no more flashing lights within the the galleries.

Public toilet

Museum disabled and baby changing toilet

There is a public toilet for disabled visitors.
The toilet is a Changing Places toilet.
From the main entrance to the public toilet, there is level access. The route is 1400mm wide, or more.
The toilet door is 830mm wide.
The direction of transfer onto the toilet is to the left.
There is 890mm at the side of the toilet. There is 1200mm in front of the toilet. The toilet seat is 480mm high. The toilets have handrails.
Diaabled and nappy changing toliet

Public toilet

Cafe and Archives disabled toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 1500mm wide, or more.
The toilet door is 830mm wide.
The direction of transfer onto the toilet is to the left.
There is 750mm at the side of the toilet. There is 1400mm in front of the toilet. The toilet seat is 480mm high. The toilets have handrails.
Archives and Cafe disabled toliet

Shop

Museum reception shop

From the main entrance to the shop, there is level access. The route is 1200mm wide, or more. The door is 1300mm wide.
The route through the shop is 800mm wide, or more.

Place to eat and drink

Crowns Cafe

From the main entrance to the dining area, there is level access. The route is 1500mm wide, or more. The door is 1300mm wide.
To get to a table, there are no steps.
The dining area is self-service. If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is no background music.
The table and plates have high colour contrast.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low sodium and no gastric content specific diets.

All specific diets can be catered for if at least 48hrs notice is provided prior to the day of visit.

There is one raised seating area within the cafe that does not have ramp access

view of cafe from entrance door view of level seating area

Conference room

From the main entrance to this area, there is level access. The route is 1500mm wide, or more.
The door is 1300mm wide.

Getting around outside

Lyneham Memorial Garden

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 1020mm wide, or more. The entrance is 2000mm wide.

Although not a part of the REME Museum's displays there is a Memorial Garden in the Museum’s grounds. The garden is in remembrance of all those who lost their lives in service of their country and were repatriated back via RAF Lyneham.

Lyneham Memorial Garden

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.
We have a hearing loop in On audio displays throughout the 7 galleries.
You can hire mobility equipment from Chippenham Mobility centre by calling 01249 462404.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.