Download this guide as docx

Welcome

Welcome to Hoe Grange Holidays. Our Access Guide accurrately describes our facilities and services so you can confidently book the perfect log cabin for your specific needs. If you want any further information please ask, we are here to help.

All four of our log cabins are rated by VisitEngland under the National Accessible Scheme. 

Watch the video: Take a 3D virtual tour of Rainster log cabin
Rainster log cabin sleeps 4 guests

Access with steps

There are steps from the main entrance to:

Farmyard LaundryChildren's Play Area

Bedrooms

We have non-allergic bedding.
We have a portable hoist.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.
The bathroom has a level access shower.

Hearing

The (bedroom) TVs have subtitles.
We have a hearing loop in cabins which is portable and can be used in any of the rooms..
All staff have disability awareness training.

Visual

The walls and the doors have high colour contrast.
We have information in audio and large print.
• Visitor information is also available in Easy Read format and you can also take a 3D virtual tour of Rainster cabin

General

The accommodation is rated by the National Accessible Scheme as suitable for:
  • Part-time wheelchair users
  • Guests with hearing loss
  • Visually impaired guests
Staff are available 24 hours a day.
All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

https://www.google.co.uk/maps/place/Hoe+Grange+Holidays/@53.099487,-1.6816377,17z/data=!3m1!4b1!4m5!3m4!1s0x487a213d4eec9b43:0x30de4c5626da4431!8m2!3d53.099487!4d-1.679449?hl=en
Hoe Grange
Brassington
Matlock
DE4 4HP

Travel by public transport

You can get to Rainster log cabin at Hoe Grange Holidays by bus and train.
The nearest bus stop is in Brassington village. The walk to Hoe Grange is over fields and along roads, some of which do not have pavements. The bus stop is 3 miles / 4.8 km from Rainster log cabin at Hoe Grange Holidays.
The nearest train station is Matlock or Derby. The train station is 10 miles / 16.1 km from Rainster log cabin at Hoe Grange Holidays.

If arriving by train we advise you to book a taxi in advance

Travel by taxi

You can get a taxi with Dovelin by calling 07974 665439. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with A Cabs at Buxton by calling 01298 70423. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1080mm wide, or more.

Our log cabins are situated on a sloping site, however there is easy level access from the car park to the main entrance. There is a dedicated tarmac car parking space outside Rainster cabin with plenty of room for manoeuvring and unloading luggage

Rainster car park with level access to the cabin door

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1080mm wide, or more.

Main entrance

The main entrance has level access.
The door is 820mm wide.
The main door is side hung and manual.
When you arrive, we can help carry your luggage.
Watch the video: Take a tour of Rainster cabin with Srin

Getting around inside

Visual Impairment - General Information

We have high colour contrast between walls and doorframes.

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps and natural daylight.
Lights are LED and energy saving. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
Allergy sufferers will love the fact that all our cleaning products are eco-friendly. Hoe Grange has been awarded the Peak District Environmental Quality Mark and Green Tourism Gold Award
We can move the bedroom furniture, to improve accessibility.
We have bed blocks.
We have a portable hoist.

Accessible bedrooms

Accessible bedroom Rainster twin bedroom has 2 single electric profile, one basic one which raises up at the head and foot ends and one Volker height adjustable bed with cot sides. One bed can be removed on request to give extra space for carers to work form both sides.

The route to the bedroom is 800mm wide, or more. The bedroom door is 800mm wide. There is 1500mm at the side of the bed. The bed is 550mm high. There is 270mm under the bed.
There is a low clothes rail. You can use the rail sitting down.
The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 800mm wide.
The bathroom has a level access shower. There is a shower chair available. The level access shower has handrails.
The toilets have handrails. The direction of transfer onto the toilet is to the right. There is 244mm at the side of the toilet.
There is 870mm in front of the toilet. The toilet seat is 470mm high.
The taps are lever operated. There is space under the basin, with no pedestal.
The walls and the bathroom fittings have high colour contrast.

There is a height adjustable wash basin with grab rails either side and an illuminated mirror and shaving point. There is a selection of mobile shower chair/commodes, with removable arms for ease of transfer, or static shower stools available. There is an extra ceiling heater and a heated towel rail.

spacious accessible wet room with grab rails height adjustable wash basin level wheel in shower plenty of space to use our mobile hoist easy access from the bedroom to the wet room Rainster twin bedroom with electric profile beds height adjustable profile bed with cot sides

Accessible bedrooms

Accessible bedroom Rainster cabin master bedroom with superking bed

The route to the bedroom is 800mm wide, or more. The bedroom door is 800mm wide. There is 800mm at the side of the bed. The bed is 680mm high. There is 300mm under the bed.
The bedroom is flexible (either double or twin). The bathroom is separate. It is not an ensuite.
The bathroom door is 800mm wide.
The bathroom has a bath with an overhead shower. The shower has a handrail. The direction of transfer onto the toilet is to the right. There is 1200mm at the side of the toilet.
There is 800mm in front of the toilet. The toilet seat is 410mm high.
The basin is 860mm high. There is space under the basin, with a pedestal.

There is a heated towel rail. A portable toilet frame, toilet seat riser and bath seat and boards are available. 

Superking size bed can be made up as two singles family bathroom with double ended whirlpool bath sufficient space for wheelchair access portable toilet frame and other equipment available

Farmyard Laundry

From the main entrance to the laundry, there is 1 step. There is no lift and no ramp.
We have an iron and ironing board. You can use the ironing board sitting down.

There is no washing machine in the cabin but there is a laundry in the farmyard available for guest use, free of charge. Guests may also request a service wash.

Self catering kitchen

Rainster open plan kitchen

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 800mm wide, or more.
The door is 800mm wide.
The work surface is available at a height between 650mm and 900mm.
The hob is available at a height between 650mm and 900mm.
The sink is available at a height between 650mm and 900mm.
The oven is available at a height between 650mm and 900mm.
The table and plates have high colour contrast.

There is a pine dining table which is 770mm high with an underspace of 660mm. The table can be raised with blocks and a dining chair with arms provided on request. The wooden chairs have a seat height of 460mm. There is a 2 ring portable hob cooker that can be used on a lower trolley. 

Rainster open plan kitchen assistance dogs welcome entrance to kitchen from main door

Lounge

Rainster lounge

From the main entrance to the lounge, there is level access. The route is 800mm wide, or more. The door is 800mm wide.

There is plenty of space in the lounge for wheelchairs. There is a dual motor rise and recline armchair as well as two low seated sofas. To provide variable lighting there is a main spot light with a dimmer switch, a standard lamp with reading light and a small table lamp. There are double doors on to the decking area with seating and views over the farm fields

spacious lounge with comfortable seating double doors onto the decking area with hot tub furniture can be rearranged and rugs removed

Shop

Farmyard Shop

From the main entrance to the shop, there is level access. The door is 760mm wide.
The route through the shop is 800mm wide, or more.

The shop is situated in the farmyard which is down a steep slope from the cabin. It stocks basic supplies such as milk, bread, eggs, and some local produce.

Getting around outside

Terrace

Rainster Decking

From the main entrance to this area, there is level access. The route is 800mm wide, or more.
The entrance is 800mm wide.
To get to a table, there are no steps.

The decking area has countryside views and can be accessed through the double doors in the lounge or the main entrance. There is a wooden table and chairs so you can watch the farm animals and wildlife. There is knee space under the table of 650mm. The terrace is enclosed with railings and a gate - a useful area for assistance dogs to relax.

secure decking area with views over the farm fields easy access to the decking area from the lounge

Children's Play Area

From the main entrance to the area, there is 1 step.

There is a small chidlren's pay area with a climbing frame and slide which is situated near the cabin on a slope. 

children's play area

Secure Cycle shelter

From the main entrance to this area, there is level access. The entrance is 800mm wide.

The lockable cycle shelter is situated half way down the steep slope to the farmyard and can be used by guests for storing their own bicycles whilst on holiday. There is a warm hose pipe for washing down bicycles, walking boots and your dogs muddy paws. 

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.
We have a hearing loop in cabins which is portable and can be used in any of the rooms..

A wide range of equipment including, foldable wheelchair, perching stool, bath boards and bath seat, small shower chair, suction grab rail, toilet seat height raiser, portable toilet frame, portable assistance alarm, wake n shake alarm, and bed blocks.

For a list of more items, please go to https://www.hoegrangeholidays.co.uk/accessible-holidays/accessible-equipment.
The nearest toilet area for assistance dogs is located in the paddock to the rear of the cabin, and there are plenty of wonderful walks from the door.
We have an area to charge mobility scooters and battery powered wheelchairs.
Oxford Advance mobile hoist can be used in any cabin
You can hire mobility equipment from Clarke and Partners by calling 0114 229 3366.
You can hire mobility equipment from Arjo Huntleigh by calling 08457 342000 .

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

A Deafgard is available on request

Customer care support

All staff have disability awareness training.
We have information in audio, large print .
• Visitor information is also available in Easy Read format and you can also take a 3D virtual tour of Rainster cabin
Staff are available 24 hours a day.

David and Felicity Brown live on site and can help with your requests.
Guest information files in the cabin gives details of local services and emergency procedures.
Mobile phone reception is variable depending on your network. A coin-operated payphone is provided in the conservatory at the farmhouse for emergency use and is accessible 24 hours.

We have other services for people with accessibility requirements.

Guests can hire our Boma 7 off-road wheelchair to explore the farm fields and local trails.

To save space in the car you can order a delivery of local Peak District produce ready for your arrival.

Hire our off-road wheelchair to explore the Peak District countryside with family and friends
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.