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Welcome

Queensberry House is a four-star B&B with three double en suite rooms. All guest facilities are on the ground floor including lounge and dining room. We have attended a Dementia Friend session with Alzheimer Scotland and received a Quality Assurance award from Visit Scotland.

Exterior of Queensberry House

Level access

The main entrance has 2 steps. There is no lift and no ramp.

There is level access from the main entrance to:

Guest loungeGuest dining room

Access with steps

The main entrance has 2 steps. There is no lift and no ramp.

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.
The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.

Hearing

The (bedroom) TVs have subtitles.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
12 Beechgrove
Moffat
DG10 9RS

Travel by public transport

You can get to Queensberry House by bus and train.
Moffat High Street has a bus stop for routes that call at Dumfries, Lockerbie, Glasgow and Edinburgh. The bus stop is 0.3 miles / 0.5 km from Queensberry House.
The nearest train station is Lockerbie. The train station is 16 miles / 25.8 km from Queensberry House.

There is a bus from Lockerbie station that takes you to Moffat high street.

Travel by taxi

You can get a taxi with Moffat Taxis by calling 01683 221666. The taxi company has a wheelchair accessible vehicle.

Parking

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

There is plenty of space to park right outside Queensberry House. We are situated on a quiet road with little traffic so there is rarely a problem with parking.

Front door of Queensberry House showing two steps

Arrival

Path to main entrance

From the street to the main entrance, there are 2 steps. There is no ramp and no lift.

Main entrance

The door is 870mm wide.
The main entrance has 2 steps.
The main door is side hung and manual.
Exterior of Queensberry House showing main entrance and pavement Exterior of Queensberry House showing main entrance and two steps

Getting around inside

Hallway

There is no reception as such just a hallway where guests are greeted. There is a guest lounge with seating and is close by.

Queensberry House guest lounge with seating Hallway of Queensberry House

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps, desk or table lamps and natural daylight.
Lights are LED. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can give details of our cleaning products on request. Our rooms are cleaned to a high standard and we communicate with our guests to accommodate their needs.
We can move the bedroom furniture, to improve accessibility.
From the main entrance to this area, there is level access.
Heather room en suite with level access from guest room Bluebell room en suite with level access from guest room Thistle room en suite with underfloor heating and level access from guest room

Lounge

Guest lounge

From the main entrance to the lounge, there is level access. The route is 1820mm wide, or more. The door is 840mm wide.
Queensberry House guest lounge on level access

Place to eat and drink

Guest dining room

From the main entrance to the dining area, there is level access. The route is 1820mm wide, or more. The door is 840mm wide.
To get to a table, there are no steps.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is no background music.
The table and plates have high colour contrast.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat, high fibre and vegan specific diets.

We ask guests to inform us of dietary needs and we do our best to accommodate them. 

Getting around outside

Customer care support

Accessibility equipment

None

There is a park across the road from Queensberry House.
We have an area to charge mobility scooters and battery powered wheelchairs.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.