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Welcome

Quayside Lodge shares a large lawn area and 75ft of river frontage with Riverside and Horning Lodges. An open plan lounge/dining area, with Freeview TV, DVD player and Free WIFI, this leads on to a well equipped kitchen patio doors in the lounge area lead to a small balcony and comfortable patio area, all accessed by an exterior ramp (1:12) which also leads to the lawn area and adjacent parking for two cars. Wide interior doors benefit wheelchair assisted users lead to a double bedroom and two twin bedrooms, a shared large separate toilet with room for wheelchair users to make lateral transfer and a separate floor-level shower room with toilet and hand-basin.

Quayside Lodge

Level access

The main entrance has level access. There is a portable ramp.

There is level access from the main entrance to:

Bedroom: Twin bedroom 1Bedroom: Twin bedroom 2Bedroom: Double bedroomLoungeQuaysideGardensTerrace

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.
The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.
The bathroom has a level access shower.

Hearing

Some staff have disability awareness training.

Visual

We have information in large print.

General

The accommodation is rated by the National Accessible Scheme as suitable for:
  • Older and less mobile guests
Staff are available 24 hours a day.
Some staff have disability awareness training.

Getting here

https://goo.gl/maps/QzHzLR6oKtjX5ySe8
Ferry Road
Horning
Norwich
NR12 8PS

Travel by public transport

You can get to Quayside Lodge by train.
The nearest train station is Hoveton & Wroxham Station. The train station is 3 miles / 4.8 km from Quayside Lodge.

Travel by taxi

You can get a taxi with Horning Cars by calling 01692 630856. You can get a taxi with Stalham Cabs by calling 01692 581666. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Wroxham Taxis by calling 01603 782925.

Parking

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

Parking available next to lodge.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1050mm wide, or more.

Main entrance

The main entrance has level access.
There is a portable ramp.
The door is 1460mm wide.
The main door is side hung and manual.
When you arrive, we can help carry your luggage.

Site manager is available on arrival to assist with luggage.

Getting around inside

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps and natural daylight.
Lights are LED and energy saving. All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can move the bedroom furniture, to improve accessibility.
We have bed blocks.
From the main entrance to this area, there is level access.

Accessible bedrooms

Accessible bedroom Twin bedroom 1

The route to the bedroom is 820mm wide, or more. The bedroom door is 820mm wide. There is 1200mm at the side of the bed. The bed is 500mm high. The bedroom is twin.
Twin bedroom 1

Accessible bedrooms

Accessible bedroom Twin bedroom 2

The route to the bedroom is 820mm wide, or more. The bedroom door is 820mm wide. There is 1250mm at the side of the bed. The bed is 540mm high. The bedroom is twin. The bathroom is separate. It is not an ensuite.
The bathroom door is 820mm wide.
The level access shower has handrails.
The direction of transfer onto the toilet is to the left. There is 690mm at the side of the toilet.
The toilet seat is 420mm high.
The basin is 790mm high. The taps are lever operated. There is space under the basin, with no pedestal or boxing.
Bathroom

Accessible bedrooms

Accessible bedroom Double bedroom

The bedroom door is 820mm wide. There is 800mm at the side of the bed. The bed is 600mm high. There is 200mm under the bed.
The bedroom is double. The bathroom is separate. It is not an ensuite.
The bathroom door is 820mm wide.
The bathroom has a level access shower. There is a shower chair available. The level access shower has handrails.
Wet Room

Self catering kitchen

Quayside

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 1100mm wide, or more.
Kitchen

Lounge

From the main entrance to the lounge, there is level access.
Lounge Dining area

Getting around outside

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is 1050mm wide, or more.
Shared garden

Terrace

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 1050mm wide, or more. The entrance is 1050mm wide.

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

Shower chairs, commodes, toilet risers, toilet frames, wheelchairs and zimmer frames are all available for hire free of charge.  Pre-booking is advisable due to limited availability.

Other accessibility equipment is available to hire from N-able

For a list of more items, please go to https://www.n-able.org.uk/.
You can hire mobility equipment from N-able by calling 01603 894120.

Customer care support

Some staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.

Site manager is available on site daily and remotely for emergencies.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.