Download this guide as docx

Welcome

183 years after first opening as a guest house, The Portland provides you with a home from home experience in a late-Georgian property.

From the moment you step through the deep red front door you’ll experience a taste of Regency elegance. All seven ensuite bedrooms are empathetically styled to suit the building and each individual in decor.

The sumptuous bed will provide a heavenly night sleep, woken by the smells and taste of a homemade breakfast. A leisurely stroll will flaunt more regency buildings including Pittville Pump Room.

So, whether you are visiting family, exploring the Cotswolds or attending one of the world famous festivals…

The Portland Guesthouse Hallway

Level access

The main entrance has 1 step and a handrail. There is no lift and no ramp.

There is level access from the main entrance to:

Access with steps

The main entrance has 1 step and a handrail. There is no lift and no ramp.

There are steps from the main entrance to:

Breakfast Room

Hearing

All staff have disability awareness training.

Visual

The menu is in large print.
We have information in large print.

General

Staff are available 24 hours a day.
All staff have disability awareness training.

Getting here

51 Portland Street
Cheltenham
GL52 2NX

Travel by public transport

You can get to The Portland Guesthouse by bus and train.
Portland Street Cheltenham from the Town Centre or Cheltenham Spa train station The bus stop is 0.1 miles / 0.2 km from The Portland Guesthouse.
The nearest train station is Cheltenham Spa. The train station is 1.8 miles / 2.9 km from The Portland Guesthouse.

Parking

There is parking near the venue. Parking is not free.
Pre organised drop-off can be made to the rear of the property From the parking to the main entrance, there are 10 steps. There is no ramp and no lift.

Arrival

Path to main entrance

From the street to the main entrance, there are 8 steps. There is no ramp and no lift.

Main entrance

The door is 1300mm wide.
The main entrance has 1 steps.
This entrance has a handrail.
The main door is side hung and manual.

Getting around inside

Place to eat and drink

Breakfast Room

From the main entrance to the dining area, there is 1 step. There is no lift and no ramp.
To get to a table, there are no steps.
The menu is offered in large print.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is no background music.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

Getting around outside

Customer care support

Customer care support

All staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.