Welcome
The North Yorkshire Moors Railway (NYMR) is a heritage railway in North Yorkshire, England. Join us to enjoy a family day out on board a heritage steam or diesel train and relax in one of our vintage carriages as we take you on a scenic journey through the beautiful North York Moors National Park.
The railway now runs for 24 miles from Pickering through to the seaside at Whitby and our characterful 1930s themed station at Pickering has it's original roof structure and charming tearooms.
The NYMR is owned and operated by a charitable trust, with 100 full time staff and over 1000 volunteers. It's considered to be the UK’s finest heritage railway.

Level access
There is level access from the main entrance to:
Accessible CarriageTicket OfficeCustomer ServicesAccessible Toilet on PlatformAccessible Toilet in Accessible Railway CarriageTea RoomStation ShopVisitor CentrePlatformsThere is level access from the car park to:
Picnic AreaHearing
Visual
General
Getting here
Travel by public transport
There is a level access route from the bus stop outside the library to Pickering Station.
Travel by taxi
The station is served by the Coastliner bus service. The nearest National Rail station which serves Pickering is Malton Station.
Parking
There is a North Yorkshire Moors Railway car park with accessible parking spaces. This is a 'pay and display' car park which costs £5.00 per day to park (price correct as of 21/03/23). Blue badge holders are allowed to park for free. There are a number of accessible parking bays situated close to the gradual slope which leads to the railway station platform.
There is a level access route to both platforms and to all the other facilities on the site which are denoted by blue signage. You can also download a map from our website.
Passengers who are not using the car park may enter the platform via a level access route in front of the station on Park Street.



Arrival
Path to main entrance
Main entrance
There are three options for entering Pickering Station.
1: Level access route from the visitor car park
There is a short, gentle slope leading from the accessible parking bays onto the platform and other facilities. This route is clearly marked with blue signs.
2: Stepped access to the ticket office from Park Street.
There are four steps with a central handrail.
3: Level access route from Park Street via a gradual slope.
There is a level access entrance which leads to both platforms and all other facilities and has blue signage.


Getting around inside


Ticket/ information desk
Ticket Office
This ticket office is a window with a counter.
There is low lighting in the car park and along the route into the station, whch is generally only open during daylight hours.

Ticket/ information desk
Customer Services
The Customer Services office is a small area with minimal circulation space measuring 1720mm x 2200mm. When the door is open this space is reduced to 1920mm x 1280mm. The counter height is 930mm.
There is a hearing loop system in the Customer Services office and ear defenders are available to borrow.


Things to See and Do
Accessible Carriage
There are four new, wheelchair accessible railway carriages available at the railway. There is a designated space on board for wheelchair users with adjacent pull down seats to accommodate accompanying passengers. Additional wheelchair accessible space is available in the previously used cycle storage carriage, although this does not have seating provided for accompanying passengers for whom a portable seat is provided, if required.
There is a portable ramp which provides easy access into the carriages for wheelchair users and others with mobility needs and staff are on hand to assist, when needed.
There is restricted leg room in the seating areas within all of the carriages. Any visitors requiring additional leg room are advised to contact the station to reserve one of the limited number of seats where this is available.
There are signs on both platforms to show where the accessible carriage will stop.



Public toilet
Accessible Toilet on Platform
This accessible facility has an emergency alarm fitted to alert staff, if required.

Public toilet
Accessible Toilet in Accessible Railway Carriage
This accessible toilet is an unusual shape in order to accommodate the facility within the carriage design. The toilet is situated at an angle to the entrance door, within easy reach of the sink and the several grab rails. There is one drop down horizontal grab rail on the transfer side of the toilet and a wall mounted grab rail on the opposite side, as shown in the photographs.
A baby changing table is also located in this toilet facility.


Shop
Station Shop
The shop is accessed through the Tea Room and has a counter height of 1000mm.

Place to eat and drink
Tea Room
The Tea Room has a selection of tables and seating options including bench seats and dining chairs without arms. Furniture is flexible and can be manoeuvred to create extra space, if required. We also have large handled cutlery available.
There is a hearing loop system in the Station Tea Room.


Visitor Centre
From the main platform there is permanent, access ramp with dual height handrails at either side, leading to the Exhibition Room entrance. This space can also be accessed via three steps which have handrails at either side along with good visual contrast on the step edges and tactile paving at the top and bottom.
This small exhibition space has numerous items of interest and lots of information on the history of the North York Moors Railway, including a number of interactive displays. There is a walkway around the space measuring 900mm at its narrowest point.


Getting around outside
Picnic Area
This small picnic area is located close to the end of the railway line next to the level access pathway onto the platform. There are three wheelchair accessible picnic tables and a small play train for younger visitors (this equipment is not wheelchair accessible).
Platforms
There are two platforms at Pickering Station with level access routes available to both with blue signage. Seating is also available on the platforms, on which a book stall and various items of railway memorabilia can also be found.
Customer care support
Ear defenders are available to borrow from Customer Services.

Emergency evacuation procedures
Customer care support
There is a hearing loop system in our Customer Services / Booking Office and also in the Station Tea Rooms.