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Welcome

Near the centre of Thurso, Pentland Lodge House provides spacious 4 star accomodation.

As a family run B&B we aspire to make your stay convenient, pleasurable and comfortable.

Our 8 rooms can accommodate combinations of single, double (all king size or super king), twin and family.

All rooms have power shower ensuite, individual temperature control, free wifi, flat screen TV, desk and seating space in addition to the other standard items.

We are especially proud of our easy access ground floor room especially adapted with wheel chair users in mind.

Pentland Lodge House exterior

Level access

The main entrance has level access.

There is level access from the main entrance to:

Bedroom: Cairnmore

Bedrooms

We have non-allergic bedding.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.
The bathroom has a level access shower.

Hearing

The (bedroom) TVs have subtitles.
Some staff have disability awareness training.

Visual

The menu is in large print.
We have information in large print.

General

Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
https://www.google.co.uk/maps/place/Pentland+Lodge+House/@58.5964442,-3.5297841,17z/data=!3m1!4b1!4m7!3m6!1s0x489ab8acbf110ea5:0xe93d6daf1ac8bf!5m1!1s2018-04-03!8m2!3d58.5964442!4d-3.5275954
Pentland Lodge House
Granville Street
Thurso
Caithness
KW14 7JN

Travel by public transport

You can get to Pentland Lodge House by bus, train and boat or ferry.
The nearest bus stop is on Olrig Street. The bus stop is 0.2 miles / 0.3 km from Pentland Lodge House.
The nearest train station is Thurso Train Station. The train station is 0.6 miles / 1.0 km from Pentland Lodge House.
The nearest port is Scrabster. The port is 2 miles / 3.2 km from Pentland Lodge House.
You can get a taxi with Pentland Cabs by calling 01847 895474.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.
The main door is side hung and manual.
The door is 990mm wide.
Main entrance Foyer

Getting around inside

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, wall lights, spot lights and natural daylight.
Lights are halogen, LED and energy saving. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can move the bedroom furniture, to improve accessibility.
We have bed blocks.

Accessible bedrooms

Accessible bedroom Cairnmore

The route to the bedroom is 810mm wide, or more. The bedroom door is 810mm wide. There is 1100mm at the side of the bed. The bed is 600mm high. There is 50mm under the bed.
The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 880mm wide.
The bathroom has a separate shower. The shower has a seat. The shower has a handrail.
The bathroom has a level access shower. There is a shower chair available. The level access shower has handrails.
The toilets have handrails. The direction of transfer onto the toilet is to the left. There is 750mm at the side of the toilet.
There is 1450mm in front of the toilet. The toilet seat is 490mm high.
The basin is 720mm high. The taps are lever operated. There is space under the basin, with no pedestal.
Entrance to 'Cairnmore' (level access room) Entrance to breakfast room 'Cairnmore' set up as a twin

Accessible bedrooms

Bathroom in 'Cairnmore' Level access shower

Place to eat and drink

From the main entrance to the dining area, there is level access. The route is 800mm wide, or more. The door is 800mm wide.
To get to a table, there are no steps.
The menu is offered in large print.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
The table and plates have high colour contrast.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat, low sodium, high fibre, vegan, kosher and halal specific diets.
Breakfast room

Getting around outside

Customer care support

Accessibility equipment

We have a large garden which assistance dogs are welcome to use.
You can hire mobility equipment from The Red Cross Mobility Aids by calling 01847 895081.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.

A member of staff lives on site and there will be someone within the building the majority of the time, there are contact details in the foyer in the event that a guest requires assistance.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.