Accessibility Guide for Palace Green Library

Travel by public transport

You can get to Palace Green Library by bus.

Buses to Palace Green Library from Durham train station Palace Green Library is a 10 minute bus journey from Durham train station. From the station bus stop, use the Cathedral bus service to travel to Palace Green, which departs from the train station at 10, 30 and 50 minutes past the hour from 09:10 – 17:10, Monday to Saturday. Travelling to Durham city centre by bus Take the Cathedral bus service to travel to Palace Green, which departs from the bus station at 6, 26 and 46 minutes past the hour from 10:06 – 17:26, Monday to Saturday. The Cathedral bus service drops passengers at the entrance to Palace Green Library. For more information visit the Durham Cathedral Bus website. The bus stop is 0 miles / 0.0 km from Palace Green Library.

The Cathedral Bus Service stops outside Palace Green Library

Travel by taxi

You can get a taxi with Colors Taxis by calling 0191 371 2727. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Freedom Taxis by calling 0191 378 9963. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Stanley Travel by calling 0191 303 06 06. The taxi company has a wheelchair accessible vehicle.

Parking

The nearest drop off point is on Owengate which is on the corner of Palace Green. The road is a toll road to approach Palace Green at the cost of £2.00. This is approximately 200 metres away.

The toll operates from 10.00am to 4.00pm Monday to Saturday (excluding bank holidays), using an Automatic Number Plate Recognition (ANPR) system located at the junction of Saddler Street and Claypath. The ANPR system identifies motor vehicles subject to the charge.

The daily charge is £2.00, payable when using the road between 10.00am and 4.00pm. All vehicles that enter or exit the clearly defined zone during its hours of operation must pay the charge unless they qualify for an exemption.

However, you must remember to pay the charge in advance or by 6.00pm on the day the road is used. If you don't pay the charge by 6.00pm on the day the road is used, this may result in a £50.00 penalty charge notice becoming payable by the registered keeper of the vehicle.

To pay a parking ticket call: 01913 846 633

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

We have contrast markings on all glass doors.

Some parts of the venue have low lighting.

Lift

We have 3 lifts.

You can get a lift to all floors.

Entrance Platform Lift

The lift is a platform lift.

The lift door is 870mm wide.

The lift is 1090mm wide. The lift is 1350mm deep.

The lift buttons have raised numbers or letters.

Lift to toilets

The lift is a platform lift.

The lift buttons have raised numbers or letters.

Ticket/ information desk

Visitor Services Desk

From the main entrance to the desk, there is level access. There is a lift.

The desk has a low section.

Things to See and Do

We have display information in: large print.

Durham World Heritage Site Visitor Centre

From the main entrance to this area, there is level access. There is a lift.