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Welcome

The Borrowers is run by Dalene and Alex Loyd with the intention of offering all the requirements that we would wish to find in a holiday cottage, especially ones that would welcome our pets as warmly as ourselves.   We are passionate about making your stay with us as enjoyable as possible and are happy to help with any queries that you may have. We are very happy to discuss your requirements by telephone or if you prefer please contact us by email.  We offer an extensive food and non-food welcome pack as part of your stay and if you have any dietary requirements then please let us know and we will do our best to meet these.  

Outside view of The Borrowers

Level access

The main entrance has 1 step. There is no lift and no ramp.

There is level access from the main entrance to:

The Borrowers LoungeThe Borrowers KitchenGardens

Access with steps

The main entrance has 1 step. There is no lift and no ramp.

Bedrooms

We have non-allergic bedding.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.

Hearing

The (bedroom) TVs have subtitles.
All staff have disability awareness training.

Visual

We have information in large print.

General

Staff are available 24 hours a day.
All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Olde Farm
New Buckenham Road,
Banham, Norwich
NR16 2DA

Travel by public transport

You can get to Olde Farm Holiday Cottages: The Borrowers by train.
The nearest train station is Attleborough. The train station is 6 miles / 9.7 km from Olde Farm Holiday Cottages: The Borrowers.

There are no direct public transport facilities to the cottage, however, guests can arrive by train to either Norwich, Diss or Attleborough stations and we can collect them.

Travel by taxi

We have a transfer service for visitors. Wheelchair users can use the transfer service.

If the wheelchair can be folded and placed in the boot of a car then we can collect guests from, and return them to,  the station

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1000mm wide, or more.
Door step into cottage

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1000mm wide, or more.

Main entrance

The door is 800mm wide.
The main entrance has 1 steps.
When you arrive, we can help carry your luggage.

Getting around inside

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, floor standing lights, bedside lamps and natural daylight.
Lights are LED. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can move the bedroom furniture, to improve accessibility.
The direction of transfer onto the toilet is to the left.
Toilet Shower

Self catering kitchen

The Borrowers Kitchen

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 1500mm wide, or more.
The table and plates have high colour contrast.
Kitchen

Lounge

The Borrowers Lounge

From the main entrance to the lounge, there is level access. The route is 1500mm wide, or more.
Living room Living room Living room

Getting around outside

Gardens

From the main entrance to this area, there is level access. The route is 1500mm wide, or more. The entrance is 2000mm wide.

Customer care support

Accessibility equipment

Stool and handrail for the shower.  Non-slip bathmat in the bath

All the garden areas are pet friendly and can be used by assistance dogs
We have an area to charge mobility scooters and battery powered wheelchairs.

There is power externally and in the storage area

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

All staff have disability awareness training.
We have information in large print.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.