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Welcome

The Museum of the Jewellery Quarter is built around a perfectly preserved jewellery workshop offering a unique glimpse of working life in Birmingham’s famous Jewellery Quarter.

Today the factory is a remarkable museum, which tells the story of the Jewellery Quarter and Birmingham’s renowned metalworking heritage. Explore this extraordinary time capsule on a lively guided tourr and watch live demonstrations at the jewellers’ bench.

The museum also contains two self-led galleries exploring theh history of the Jewellery Quarter and natural materials from across the world.

Level access

The main entrance has 2 steps and a handrail. There is no lift and no ramp.

There is level access from the main entrance to:

Museum galleriesHistoric factory tourReception deskPublic toiletsTearoomMuseum shopCourtyard

Access with steps

The main entrance has 2 steps and a handrail. There is no lift and no ramp.

Hearing

The fire alarm has flashing lights.
Some staff have disability awareness training.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Museum of the Jewellery Quarter
75-80 Vyse Street
Birmingham
West Midlands
B18 6HA

Travel by public transport

You can get to Museum of the Jewellery Quarter by bus, train, metro and tram.
The nearest bus stop is by the Chamberlain clock on Warstone Lane The bus stop is 0.3 miles / 0.5 km from Museum of the Jewellery Quarter.
The nearest train station is Jewellery Quarter Train Station. The train station is 0.3 miles / 0.5 km from Museum of the Jewellery Quarter.
The nearest tram station is Jewellery Quarter. The tram station is 0.3 miles / 0.5 km from Museum of the Jewellery Quarter.

Travel by taxi

You can get a taxi with TOA by calling 0121 427 8888. The taxi company has a wheelchair accessible vehicle.

Parking

There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.

There are two disabled parking spaces for the general public on Branston Street, very close to the venue.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The door is 980mm wide.
The main entrance has 2 steps.
This entrance has a handrail.
The main door is side hung and manual.
The other entrance door is 980.00mm wide.
The accessible entrance is on Branston Street and has a buzzer through to the Reception

Getting around inside

Lift

We have 1 lift.
You can get a lift to all floors.

Ticket/ information desk

Reception desk

From the main entrance to the desk, there is level access. The route is 900mm wide, or more.

Things to See and Do

We have a complimentary ticket policy for personal assistants.

Museum galleries

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 790mm wide, or more. The door is 790mm wide.
Some display information is low, for wheelchair users. There are seats.

Historic factory tour

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 900mm wide, or more. The door is 790mm wide.
Some display information is low, for wheelchair users. There are seats.

Public toilet

Public toilets

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 790mm wide, or more.
The toilet door is 960mm wide.
The direction of transfer onto the toilet is to the left.
There is 950mm in front of the toilet. The toilet seat is 430mm high. The toilets have handrails.

Shop

Museum shop

From the main entrance to the shop, there is level access. The route through the shop is 800mm wide, or more.

Place to eat and drink

Tearoom

From the main entrance to the dining area, there is level access. There is a permanent ramp. The route is 830mm wide, or more. To get to a table, there are no steps.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
The table and plates have high colour contrast.
We cater for vegetarian and gluten free (celiacs) specific diets.

Getting around outside

Courtyard

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 830mm wide, or more.

The tea room courtyard, when open, can be accessed from the street on a level path if needed. Please ask staff.  The main route is from the Tearoom which does have a threshold.

Customer care support

Accessibility equipment

The Museum courtyard staff carpark can be used as long as visitors clear up any mess afterwards.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.