Welcome
A visit to Marwell Zoo, near Winchester, is a chance to get close and discover the wonders of the natural world. From ring-tailed lemurs to majestic giraffes, Amur tigers to white rhinos, curious meerkats to pygmy hippos – their 140-acre park is home to an incredible range of exotic and endangered species, in beautiful, landscaped surroundings and by exploring Marwell Zoo you’ll play a big part in helping to save them.
As a global conservation charity, their mission is to conserve biodiversity and other natural resources, both locally and internationally – but they rely on the support of thousands to bring it to life!

Level access
There is level access from the main entrance to:
Indoor animal exhibitsAdmissionsInfo CabinPenguin toiletsCafe Graze toiletsTiger toiletsFur, Feathers & Scales ToiletsSnow Leopard ToiletsCafe GrazeGift ShopFormal GardenHearing
Visual
General
Getting here
Travel by public transport
A bus service is available seasonally from the train station to the zoo. Please check our website for dates and times.
Travel by taxi
Parking
Arrival
Path to main entrance
Main entrance
Getting around inside
Visual Impairment - General Information

Ticket/ information desk
Admissions
Gates 1 & 2 have the easiest access for wheelchairs. Gates 3 and upwards have restricted width access.
Ticket/ information desk
Info Cabin
The desk is not approached directly by our guests as our volunteers who man this information cabin stand in front of the desk and greet guests as they arrive.
Things to See and Do
Indoor animal exhibits
We have 11 indoor animal viewing areas. Access to these varies across the park and wherever possible provision has been made for wheelchair users and people with access needs. Examples of these include; underwater viewing area at Penguin Cove (seating area), Giraffe House (seating area), Heart of Africa, Wild Explorers, Aridlands, Mongoose House, Okapi House, Cold Blooded Corner, Tropical House (seating area), Life Among the Trees (seating area), and Semi Aquatic Mammal House.



Spectator/ Audience viewing areas
Daily talks at Giraffes, Meerkats and Penguins - subject to availability
We currently offer three daily talks but this changes throughout the year. These take place in areas that are big enough for large crowds to gather and access is level but viewing capability is down to the responsibility of our guests and a specific accessible area is not provided.
Download our FREE mobile app for iphones and androids for an audio guide. Earphones are available to purchase in the gift shop but you are welcome to bring your own.



Public toilet
Penguin toilets
Standard cubicle door width is 590mm and the disabled cubicle is 780mm. Space infront of toilet in standard cubicle is 1000mm and in the disabled cubicle it is 1460mm. Please note sanitary bins may be placed next to toilet.
Public toilet
Cafe Graze toilets
Standard cubicle door width is 590mm and the disabled cubicle is 850mm. Space infront of toilet in standard cubicle is 930mm and in the disabled cubicle it is 1500mm. Please note sanitary bins may be placed next to toilet.
Public toilet
Tiger toilets
Standard cubicle door width is 650mm and the disabled cubicle is 820mm. Space infront of toilet in standard cubicle is 780mm and in the disabled cubicle it is 1300mm. Please note sanitary bins may be placed next to toilet.
Public toilet
Fur, Feathers & Scales Toilets
Standard cubicle door width is 560mm and the disabled cubicle is 890mm. Space infront of toilet in standard cubicle is 950mm and in the disabled cubicle it is 1210mm. Please note sanitary bins may be placed next to toilet.
Public toilet
Snow Leopard Toilets
Standard cubicle door width is 560mm and the disabled cubicle is 890mm. Space infront of toilet in standard cubicle is 1010mm and in the disabled cubicle it is 730mm. Please note sanitary bins may be placed next to toilet.
There are standard toilets at this block as well a changing places facility. The standard ones do not require a radar key to access. The changing places facility door width is 910mm.
Shop
Gift Shop
There is a toilet facility located in the gift shop for disabled guests as an alternative to walking up the hill to penguin toilets. The space between the toilet and door is 1410mm. The toilet seat to floor is 420mm. There are no handrails. The door width is 780mm.



Place to eat and drink
Cafe Graze
Please feel free to call us ahead of your visit for further advice. We also have a smaller sit down coffee shop located in the gift shop with level access as well as a number of seasonal catering kiosks around the zoo. In addition, there are two indoor picnic areas with level access.

Getting around outside
Formal Garden
The Formal Garden is located behind Marwell Hall and is accessible via a gravel path. The general grounds of Marwell Zoo is mostly accessible with the main pathway being tarmac, however, there are some gravel areas and pathways, and some pathways on a slope. The pathway leading to the owls is not recommended for wheelchair users but there is alternative route.

Picnic Area
Wild Explorers Picnic Lodge
There is indoor and outdoor seating here.
Picnic Area
Pygmy Hippo Picnic Hut
There is indoor and outdoor seating here. Accessible via gravel.
Customer care support
Accessibility equipment
Download our FREE mobile app for iphones and androids for an audio guide. Earphones are available to purchase in the gift shop but you are welcome to bring your own.
Wheelchair hire is available for a £20 refundable cash deposit.
Emergency evacuation procedures
Most facilities have fire alarms which are both audio and visual.
Customer care support
An audio tour is available on the Marwell Zoo App, free to dowload for iPhones and Androids. There is also a mp3 sensory trail available to download from our website.
Annual membership includes unlimited entry to the zoo for 363 days of the year. Pop in for an hour or two instead of a full day, or come along to one of our early morning openings specially for members only.