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Accessibility Guide for Mariners House Calstock

Contact for accessibility enquiries: Lorraine

email addresslorraine@marinershousecalstock.com websitewww.marinershousecalstock.com
Mariners House Logo

Guide last updated: 30 April 2020

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Immerse yourself in village life by staying at Mariners House in the heart of Calstock – A World Heritage Site and Area of Outstanding Natural Beauty.

This fully renovated, spacious 200-year-old cottage with river views is perfect for families or large groups looking for comfort during an active outdoor holiday. Enjoy a morning coffee in the master bedroom overlooking the River Tamar before snuggling up by the log fire after a long day exploring the moors.

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Double Bedroom 2
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms
  • Hearing icon Hearing
  • Visual icon Visual

Level access

The main entrance has 1 step. There is no lift and no ramp.

There is level access from the main entrance to:

Access to Washer/Dryer in the kitchenLoungeKitchen

Access with steps

The main entrance has 1 step. There is no lift and no ramp.

There are steps from the main entrance to:

BedroomTerrace

Bedrooms

We have non-allergic bedding.

Hearing

The (bedroom) TVs have subtitles.

Visual

Visitor Information is available in normal print and also displayed on a tablet, with some information being recorded in video.

Getting here

4 Fore Street
Calstock
PL18 9RN

Travel by public transport

You can get to Mariners House Calstock by bus and train.
The bus line 79A allows connections from Calstock to the historic market town of Tavistock every 2 hours. The bus leaves from the Tamar pub about 100m down the road and takes you to Tavistock centre. The bus stop is 0.1 miles / 0.2 km from Mariners House Calstock.
The nearest train station is Calstock Station. The train station is 0.3 miles / 0.5 km from Mariners House Calstock.

The picturesque Tamar Valley Line allows connections from Calstock Station to Plymouth every 2 hours. The station is up a steep hill from the house roughly 0.3 miles or 500m. From Plymouth visits to Totnes, Truro (Cornwall’s capital) Torquay and Bath are all possible in a day! Trains to London depart from Plymouth roughly once an hour.

Travel by taxi

You can get a taxi with Darrens Cars by calling +44 1579 556141. You can get a taxi with Tavistock Radio Taxis by calling +44 1822 616266. You can get a taxi with 4 hire taxi by calling +44 1822 618440. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
The path is sloped.
The route is 2000mm wide, or more.

Unfortunately there is no parking at the property; however, there is a large free parking area by the football field a 2-minute walk from the property. The walk from the parking (at Marsh Lane) to the property is up a moderate to steep incline, along a road, roughly a 150m walk (0.1 miles). For people with limited mobility, they can be dropped off at the property before parking in the designated parking area. Please be advised that the parking area is public and not monitored with CCTV, therefore, all valuables should be removed from the vehicle.

Map showing walk from parking to the house

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 2000mm wide, or more.
The path is sloped.

Main entrance

The door is 762mm wide.
The main entrance has 1 steps.
The main door is side hung and manual.

The house entrance is on a slightly inclined road, which has no pavement and level access to the property. However, the entrance has one large step to the manually opening door.

Front of Cottage Front of Cottage 2

Getting around inside

Visual Impairment - General Information

Lounge Stairs Lounge / Kitchen

Bedrooms

All bedrooms have windows.
Bedrooms have wall lights, bedside lamps, desk or table lamps and natural daylight.
Lights are LED and energy saving. Some lights can be controlled independently.
TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
No bedrooms have fitted carpets.
The bedroom nearest the main entrance has 15 steps.
We have bathrooms with a bath and overhead shower.
En-suite Bathroom First Floor Bathroom Lounge showing stairs

Access to Washer/Dryer in the kitchen

From the main entrance to the laundry, there is level access. The route is 762mm wide, or more. We have an iron and ironing board.

There is a washer/dryer located in the kitchen on the ground floor. The kitchen and washer/dryer has level access from the main entrance. The iron and ironing board are stored in the at the back of the kitchen / dinning room.

Kitchen and dryer

Self catering kitchen

Kitchen

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 762mm wide, or more.
The work surface is available with clear underspace.
The hob is available at a height between 650mm and 900mm.
The sink is available at a height between 650mm and 900mm.
The oven is available at a height between 650mm and 900mm.
The table and plates have high colour contrast.
Kitchen Dining Area

Lounge

Lounge

From the main entrance to the lounge, there is level access. The route is 762mm wide, or more.

The lounge is located immediately next to the entrance.

Lounge

Getting around outside

Terrace

Terrace

To get to a table, there is 1 step.
From the main entrance to the terrace, there is 1 step.

The terrace is accessed through the kitchen with 1 step. Please note the terrace is very narrow, with a width of roughly 900mm.

Terrace Terrace 2

Customer care support

Accessibility equipment

The nearest toilet area for assistance dogs is located past the free parking area, roughly 0.2 miles or 200m from the house.
You can hire mobility equipment from Countryside Mobility South West by calling +44 1392 459222.

Emergency evacuation procedures

Emergency numbers are included in the welcome pack.

Customer care support

Visitor Information is available in normal print and also displayed on a tablet, with some information being recorded in video.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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