Accessibility Guide for Lost Garden Adventure Playground

Travel by public transport

You can get to Lost Garden Adventure Playground by bus and train.

The nearest bus stop is Oxford Road Woodstock OX20 1UL. You can get to Blenheim Palace by bus and train. • Blenheim Palace Oxford Road Woodstock OX201UL The bus stop is 0.00 miles / 32.4 km / 32.4 km / 323.6 km from Blenheim Palace. • The nearest train station is Hanborough Station. The train station is 3.3 miles / 32.4 km / 32.4 km / 5.3 km from Blenheim Palace. • By car Blenheim Palace is 20 minutes from Oxford, 80 minutes from Birmingham, and 90 minutes from Bath. All busses are wheelchair friendly and can also accommodate mobility scooters. The nearest bus stop, across the road from Hensington Gate entrance. Contact Details: The Oxford Bus Company 01865 785400 www.oxfordbus.co.uk and Stagecoach 01865 772250 www.stagecoachbus.com The bus stop is 1.1 miles / 1.8 km from Lost Garden Adventure Playground .

The nearest train station is Hanborough Station . The train station is 3.3 miles / 5.3 km from Lost Garden Adventure Playground .

https://www.gwr.com/stations-and-destinations/stations/hanborough

Please see futhur infomation on access at stataion https://www.gwr.com/travel-information/passenger-assist

Travel by taxi

You can get a taxi with Woodstock Taxi’s by calling 07523714377. You can get a taxi with ABC Radio Taxis by calling 01865 242424. The taxi company has a wheelchair accessible vehicle.

However we have buggy shuttles available, please ask a member staff on arrival if you need assistance. 

Parking

We have a car park. There are accessible parking spaces. Parking is not free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. The path is sloped.

The route is 750mm wide, or more.

We have a car park. There are accessible parking spaces. Parking is free. • The Nearest main entrance drop off point is at Walled Garden car park. near minture train station 

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

Ticket/ information desk

Ticket Kiosk

From the main entrance to the desk, there is level access. There is a permanent ramp. The route is 880mm wide, or more.

Tickets are checked outside kiosk. 

Things to See and Do

We have a complimentary ticket policy for personal assistants.

We have display information in: audio and large print.

We have a designated quiet space and sensory room.

Snack Shack

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 880mm wide, or more. Some display information is low, for wheelchair users. There are seats.

Snack Shack offers a selection of hot and cold drinks and light food snacks, seating in two areas. 

Counter height is 84cm 

Quite Room

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 800mm wide, or more. The door is 800mm wide.

Some display information is low, for wheelchair users. There are seats.

Quite Room can be a space for guests to recive first aid treatment, take some time out please ask staff for more infomation. 

Public toilet

Lost Garden toilets

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The route is 9000mm wide, or more.

The toilet door is 880mm wide.

The direction of transfer onto the toilet is to the left.

There is 1000mm at the side of the toilet. There is 800mm in front of the toilet. The toilet seat is 550mm high. The toilets have handrails.

From the main entrance to the gardens, there is level access.

There is a permanent ramp.

The route is sloped. The route is 800mm wide, or more.

Drinking water fountain

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 880mm wide, or more. The entrance is 880mm wide.

Buggy parking area

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 880mm wide, or more. The entrance is 880mm wide.

We provide wheelchairs. Wheelchairs are free.

 

• Dog water bowls can be found outside the Visitor Centre but please ask a member of staff if your dog needs water in other areas of the grounds. Waste bins are located in the parkland.

• We have an area to charge mobility scooters and battery powered wheelchairs.

 

• Dog water bowls can be found outside the Visitor Center but please ask a member of staff if your dog needs water in other areas of the grounds. Waste bins are located in the parkland.

We have an area to charge mobility scooters and battery powered wheelchairs.

Staff can assit with changing mobility scooters 

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

We have emergency evacuation procedures for disabled visitors.

• All Blenheim Palace staff are trained in emergency procedures. In the event of an alarm sound, please follow the instructions from the Staff.

Lost garden toilets are fitted with fire alarms and visual sounder 

Customer care support

All staff have disability awareness training.

Some staff have BSL training.

Some staff have disability awareness training.

• Some staff have BSL training.

• We have information in audio and large print.

• Please note that some events may effect usual accessbiliy infomation please ask a memeber of staff for guidance.