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Accessibility Guide for Liverpool City Sights

Contact for accessibility enquiries: Lee Jones

email addressadmin@liverpoolcitysights.com phone number0151 2981253 websitewww.liverpoolcitysights.com

Guide last updated: 24 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

BLUE ROUTE - City & Beatles Tour
This is a 48hr ticket, live guided City and Beatles tour, including use of the Red Route. You will see all the city’s historic sights, including our Unesco World Hertiage waterfront and our two magnifcent Cathedrals. We make two stops - Penny Lane and Strawberry Field, where you can alight the bus for a photo opportunity. 

RED ROUTE - City Tour 
This is a 24hr ticket, Hop-On, Hop-Off, Multilingual City tour of Liverpool. You will see historical landmarks and attractions including The Royal Albert Dock, the Cavern Club, the World Museum, The Philharmonic Dining Rooms, China Town and much more. 

Red Route - City Tour. Blue Route - City and Beatles Tour
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Open Top Bus Downstairs area

Access with steps

There are steps from the main entrance to:

Open Top Bus Upstairs area

Visual

We have display information in audio.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have emergency evacuation procedures for disabled visitors.

Getting here

Royal Albert Dock
Gower Street
Liverpool
L3 4AS

Travel by public transport

You can get to Liverpool City Sights by bus, train and boat or ferry.
The Liverpool ONE bus station is opposite the Royal Albert Dock on Canning Place. The National Express coach station is situated at the Liverpool ONE bus station. The bus stop is 0.5 miles / 0.8 km from Liverpool City Sights.
The nearest train station is James Street. The train station is 0.5 miles / 0.8 km from Liverpool City Sights.
The nearest port is Liverpool . The port is 0.6 miles / 1.0 km from Liverpool City Sights.

12 minute walk from Pier Head - Mersey Ferry/Cruise Terminal to Bus Stop 1 Gower Street in the Royal Albert Dock

2 minute walk from Pier Head - Mersey Ferry/Cruise Terminal to Bus Stop 2 Canada Boulevard

Travel by taxi

You can get a taxi with DELTA by calling 0151 9227373. You can get a taxi with Hackney Taxi by calling 0151 7087080. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1828mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 1828mm wide, or more.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The door is 900mm wide.
The door has a push button to open it.

Getting around inside

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have performances with: audio-described.
We have display information in: audio.

Open Top Bus Downstairs area

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 900mm wide, or more. The door is 900mm wide.
Some display information is low, for wheelchair users. There are seats.

Open Top Bus Upstairs area

From the main entrance to this area, there are 9 steps. There is no lift and no ramp.
Ramp on to bus Bus gangway Steps up to top of bus Wheelchair capacity Bus Entrance Wheelchair area Bus side entrance Wheelchair access Wheelchair area

Getting around outside

Customer care support

Accessibility equipment

For a list of more items, please go to https://www.localsolutions.org.uk/north-west-services/shopmobility/44-shopmob....
The nearest grass areas for guide dogs from stop 1 is Chavasse Park Liverpool One which is 0.4miles The nearest grass areas for guide dogs from stop 2 is Pier Head which is 10 metres from bus entrance
You can hire mobility equipment from Local Solutions by calling 0151 709 5245 or 0151 707 0877.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Wheelchair users are evacuated in a safe and orderly manner via access doors

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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