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Accessibility Guide for Lindeth Fell Country House

Contact for accessibility enquiries: Sheena Kennedy

email addresskennedy@lindethfell.co.uk phone number015394 43286 websitewww.lindethfell.co.uk

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Lindeth Fell is a 5 star Gold, luxury B&B, perfectly located overlooking Lake Windermere in the heart of the English Lake District. Peaceful and relaxing with 7 acre gardens and a private lake, it is just a short drive from the hustle and bustle of Bowness, has good links by train and bus, and easy access to the M6. Built in 1909 as a family home, the Kennedy family have owned and run the 14-bedroom property for 35 years. They and their staff aim to ensure all their guests enjoy the same outstanding experience, and they are always on hand to deal efficiently with requests and make guests feel welcome throughout their stay with cheerful, friendly and professional service.

 

  • Level access icon Level Access
  • Bedrooms icon Bedrooms
  • Level access bedrooms icon Level access bedrooms
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. There is a portable ramp.

There is level access from the main entrance to:

ReceptionBedroom: BUTTERMEREPINK LOUNGEThe BarUnisex toiletThe dining room7 acre gardensTerrace gardenPrivate lake.

Bedrooms

We have non-allergic bedding.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.
The bathroom has a level access shower.

Hearing

Some (bedroom) TVs have subtitles.
Some staff have Next Generation Text and disability awareness training.

Visual

The walls and the doors have high colour contrast.
The menu is in large print and The menu is available in picture format. .

General

There is a public toilet for disabled visitors.
Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

LYTH VALLEY ROAD
BOWNESS ON WINDERMERE
CUMBRIA
LA2 33JP

Travel by public transport

We are 1 mile from Bowness bus stop. A taxi from Bowness bus stop to Lindeth Fell  costs approximately £4.50 

We are 3 miles from Windermere train station. A taxi from Windermere station to Lindeth Fell costs approximately £7.00

We are 15 miles from Junction 36 on the M6

Travel by taxi

You can get a taxi with Lakeside taxis Windermere by calling 015394 88888. You can get a taxi with Lakeside Taxis Kendal by calling 01539 239239. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Pegasus Taxis and Travel by calling 015394 48899.

There are always taxis waiting at Windermere station. Guests can always contact Lindeth Fell if necessary and we will organise a taxi.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.
From the car park to the entrance, there is level access. The route is 1000mm wide, or more.

The large open private car park is adjacent to the hotel with no paths, borders or barriers between car park and main entrance. There are no slopes or kerbs.

Parking adjacent to main entrance

Arrival

Main entrance

The main entrance has level access.
There is a portable ramp.
The door is 830mm wide.
The main door is side hung and manual.

There is a removable wooden non slip ramp for wheelchair access into the main entrance to cover 2 concrete steps 7cm high and 14cm deep. There is a cemented hand rail on either side of the steps. The entrance is quarry tiles. There is a doorbell for assistance. We can always help to carry luggage. The main entrance leads in to the Entrance Hall, which has a wooden floor and plenty of seating.

Getting around inside

Visual Impairment - General Information

We have high colour contrast between walls and doorframes.

Reception

From the main entrance to reception, there is level access. There is a portable ramp.
The door is 760mm wide.
The check-in desk has a low section for wheelchair users. You can sit down at reception.

The main entrance leads to a large, well lit entrance hall. This has a wooden floor and plenty of seating of different heights.Check in is usually completed at a low desk, but check in can be completed in the guest bedroom, or wherever is easiest for them. There is a bell in the entrance hall to call for assistance. There is also a reception office leading of fthe main entrance which is always manned between 07.30 and 2300hrs. The owners are available in the building overnight in case of emergency from 23.00 to 07.30.

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, wall lights, bedside lamps, desk or table lamps, spot lights and natural daylight.
Lights are halogen and LED. Some TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can give details of our cleaning products on request. and Lindeth Fell is totally non smoking inside.
We can move the bedroom furniture, to improve accessibility.

Accessible bedrooms

Accessible bedroom BUTTERMERE

The route to the bedroom is 750mm wide, or more. The bedroom door is 750mm wide. There is 2300mm at the side of the bed. The bed is 640mm high. There is a low clothes rail. You can use the rail sitting down.
The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 790mm wide.
The bathroom has a separate shower. The shower has a handrail.
The bathroom has a level access shower. There is a shower chair available. The level access shower has handrails.
The toilets have handrails. The direction of transfer onto the toilet is to the right. There is 580mm at the side of the toilet.
There is 100mm in front of the toilet. The toilet seat is 450mm high.
The basin is 760mm high. The taps are lever operated. There is space under the basin, with no pedestal or boxing.
The walls and the bathroom fittings have high colour contrast.

The ground floor room is large, 3.86m x 6.3m. It has bathroom and seperate toilet. The bathroom has floor space of 180cm x 150 cm. It has a walk in shower 180cm x 90cm with a 1cm raised tray. It has 2 hand rails and a riser rail which doubles as a grab rail and is low enough to allow access to the adjustable shower head when seated. The toilet is 170cm x 145cm. It has a vertical hand rail on the right of the toilet . The wheelchair accessible basin on the right of the toilet has integrated support rails and is a minimum of 70cms high. A portable clothes rail can be provided at any height. Duvets are goose feather and down 13.5 tog, pillows are goose feather and down.& linen is Egyptian cotton. Hypo allergic alternatives are available, also sheets and blankets.

Lounge

PINK LOUNGE

From the main entrance to the lounge, there is level access. The route is 820mm wide, or more. The door is 820mm wide.

The pink lounge is accessed from the main hall. It has a mixture of seating with sofas and armchairs. We have a wide range of different height armchairs available if required. Lighting is natural, , ceiling lights, standard lamps and lamps. There is a log fire and central heating. The floor is almost entirely and covered with a large rug., with wooden parquet surrounding.

Bar

The Bar

From the main entrance to the bar, there is level access. The route is 820mm wide, or more.
The door is 820mm wide.

The bar is accessed from the entrance hall. It is very well lit by natural light, ceiling light and lamps. It has wall to wall carpet and a variety of soafs and armchairs, and tables, all of different height.

Public toilet

Unisex toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 800mm wide, or more.
The toilet door is 800mm wide.
The direction of transfer onto the toilet is to the right.
There is 760mm at the side of the toilet. There is 900mm in front of the toilet. The toilet seat is 400mm high.

There is a small unisex toilet accessed from the entrance hall. The toilet is well lit with spotlights. Assistance can be given with the two doors leading in to the toilet. There are no handrails. We can provide a toilet frame on request.

Place to eat and drink

The dining room

From the main entrance to the dining area, there is level access. The route is 820mm wide, or more. The door is 820mm wide.
To get to a table, there are no steps.
The menu is offered in large print .
The menu is available in picture format.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat and vegan specific diets.

Breakfast is served in the dining room which is accessed through the bar. The door opening is 132cm wide. The dining room is extremely well lit with natural day light, also ceiling and wall lights. We are pleased to accommodate special diets and food intolerances wherever possible with prior notice. We offer a breakfast buffet for fresh juice, cereals, yoghurts, fruit platters, but waiter service is always available. Tea, coffee and hot dishes are prepared to order and served to your table. Afternoon tea, soup and sandwiches and platters can be served in the dining room, the bar,the lounges or room service.

Getting around outside

7 acre gardens

From the main entrance to the gardens, there is level access.
There is a portable ramp.
The route is sloped. The route is 1000mm wide, or more.

We have seven acres of landscaped gardens, including a croquet lawn, a private lake and a south facing terrace. Most is easily accessible for all. Only a small area of the garden is not accessable except over sloping lawns which can be steep and slippery when wet. But most of the gardens can be viewed from our tarmac driveway which sweeps through the gardens.

Terrace

Terrace garden

From the main entrance to this area, there is level access. There is a portable ramp. The route is 1000mm wide, or more.
The entrance is 1000mm wide.
To get to a table, there are no steps.

The terrace garden runs all along the front of the house, is all on the same level and very easily accessible for all. There are various tables and chairs. There is a summer house for chilly days. The terrace faces south and is perfect for afternoon tea and relaxing in the sun.

Private lake.

From the main entrance to this area, there is level access. There is a portable ramp. The route is 900mm wide, or more. The entrance is 900mm wide.

There is a level, tarmac path leading from the main drive to the' tarn' or lake. The lake is 4ft 6" deep. There is seating by the lake on a paved area. There is a path all the way around the lake but this is not wheelchair cessible  and care is required to avoid tree roots and boggy patches.

Customer care support

Accessibility equipment

A BT big button, hearing aid compatable phone.Magnifying glass.

Toilet surround and shower seats

 

For a list of more items, please go to http://www.redcross.org.uk/What-we-do/Health-and-social-care/Independent-livi....
The toilet area for assistance dogs is located in the front garden which is 5 metres from the main entrance. Please use poo bags and place in refuse bin 10 metres away.
We have an area to charge mobility scooters and battery powered wheelchairs.

Ask staff for assistance.

You can hire mobility equipment from British Red Cross, Unit 3 Riverside Business Park , Kendal- LA9 7SX by calling 01539 734289.
You can hire mobility equipment from South Lakes Mobility Shop. http://www.southlakesmobilityshop.co.uk/Our_Services/ by calling 01539 734600.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire exit is the main entrance on the ground floor which is 5 metres from Buttermere, the disabled bedroom, 10 metres from the pink lounge and 20 metres from dining room. The fire assembly point is in the car park 5 metres from the main entrance. The Buttermere bedroom, lounge and dining room are evacuated by staff on hearing the fire alarm.

Customer care support

Some staff have disability awareness training.
Some staff have Next Generation Text training.
Staff are available 24 hours a day.

We have a magnifying glass available for reading on request.

We have other services for people with accessibility requirements.

We have compiled a list of local accessible restaurants with disabled toilets.

We have compiled a list of accessible and wheelchair friendly ' things to do' in the lake district.

We have books for guests to borrow listing wheelchair friendly walks - ie 'Easy miles no steps no stiles'

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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