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Welcome

The Lightbox gallery and museum in Woking is one of the most exciting cultural spaces in the South East. Three stunning galleries host a huge range of exhibitions, changing regularly. We have received many awards in recognition of our work, including winning the Art Fund Prize in 2008. The building is also home to Woking's Story, an interactive museum of the town's history. You can also enjoy lunch in our canalside Café and afterwards, you can browse for a special gift or memento of your visit in our Gift Shop. Visitors with disabilities will find the building is easy to use. It has been designed to be one of the most accessible cultural venues in the South East.

Watch the video: Experience The Lightbox in Virtual Reality
The Lightbox courtyard on a sunny day

Hearing

We have a hearing loop in Woking's Story, Main Gallery, Upper Gallery, Ambassador's Room (for bookable talks).
Some staff have disability awareness training.

Visual

Glass doors have contrast markings.

General

We have a complimentary ticket policy for personal assistants.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

The Lightbox
Chobham Road
Woking
Surrey
GU21 4AA

Travel by public transport

You can get to The Lightbox by bus and train.
There are regular bus services linking Woking to local village centres and beyond. For further information, please contact the Bus Enquiries Desk in Woking Library on 01483 750525. The bus stop is 0 miles / 0.0 km from The Lightbox.
The nearest train station is Woking. The train station is 0 miles / 0.0 km from The Lightbox.

From the Train/Bus Station in Woking

Leave the train station on the town centre side, Platform 1. If you are getting off the bus, walk up the road to the station entrance. You will find yourself under the canopy. Go straight over the pelican crossing and take the pedestrian street to the left of the parade of shops in front of you. At the end, turn left on Commercial Way and immediately right through the Wolsey Place covered walkway and into the town square. In the town square you will see the Peacocks centre on your left and Café Rouge directly opposite. Take the path to the right of Café Rouge, passing Barclays bank on your right. At the end of this path (Gloucester Walk), cross over the dual carriage way at the traffic lights and the entrance to The Lightbox is on your right, through the garden.

Parking

There is parking near the venue. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is not free.
'Brewery Road' car park is the closest drop-off point, located underneath WWF Headquarters on Brewery Road. From the car park to the entrance, there is level access. There is a permanent ramp.
There is a lift. The path is sloped.
The route is 1500mm wide, or more.

The Lightbox has three disabled parking bays which can be booked in advance by calling 01483 737800.

'Brewery Road' is the closest pay and display car park, located underneath WWF Headquarters on Brewery Road. Also close by is 'Victoria Way' car park.

View of The Lightbox from Victoria Way

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 3000mm wide, or more.

Main entrance

The main entrance has level access.
The main door is sliding and automatic.
The door is 2000mm wide.

No lift required.

The Lightbox gated entrance from path outside The Lightbox main entrance sliding doors

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors.
The Lightbox interior from top of staircase

Lift to all floors

The lift door is 2000mm wide.
The lift is 3000mm wide. The lift is 3000mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
Lift from corridor at The Lightbox Lift doors at The Lightbox

Things to See and Do

We have a complimentary ticket policy for personal assistants.
We have performances with: audio-described and touch tour.

Seasons Cafe

From the main entrance to this area, there is level access. The route is 2000mm wide, or more. Some display information is low, for wheelchair users. There are seats.
Videos have subtitles.
Seasons Cafe at The Lightbox Seasons cafe at The Lightbox seating area

Main Gallery

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 2000mm wide, or more.
The Main Gallery at The Lightbox The Main Gallery at The Lightbox Entrance to the Main Gallery from other end of the corridor at The Lightbox

Woking's Story

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 2000mm wide, or more.
Corridor outside lift leading to Woking's Story Woking's Story entrance at The Lightbox

Education Studio

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 2000mm wide, or more.
Education Studio at The Lightbox Education Studio double doors at The Lightbox Education Studio window at The Lightbox

Art Fund Prize Gallery

From the main entrance to this area, there is level access. The route is 2000mm wide, or more.

The Art Fund Prize Gallery is on the Ground Floor and is accessible to all.

Art Fund Prize Gallery at The Lightbox

Upper Gallery

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 2000mm wide, or more.
The lift provides access to all areas at The Lightbox Top floor corridor of The Lightbox as the Sun shines in through the window

Shop/Reception

From the main entrance to this area, there is level access. The route is 2000mm wide, or more.

The Shop and Reception are on the Ground Floor and is accessible to all.

The Shop and Reception area at The Lightbox

Getting around outside

Main Entrance and Courtyard

From the main entrance to this area, there is level access. The route is 2000mm wide, or more. The entrance is 2000mm wide.

To reach the Main Entrance, one must travel first through the Courtyard, which is spacious and accessible to all.

Sunny courtyard at The Lightbox The Lightbox Main Entrance looking out to the courtyard

Entrance from Disabled Parking

From the main entrance to this area, there is level access. The route is 2000mm wide, or more. The entrance is 2000mm wide.
Back entrance to The Lightbox Disabled Parking at The Lightbox

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.
We have a hearing loop in Woking's Story, Main Gallery, Upper Gallery, Ambassador's Room (for bookable talks).

The Lightbox has three disabled parking bays which can be booked in advance, Induction Loops, magnifying glasses and two wheelchairs available on request. Registered assistance dogs are welcome.

We regularly run audio-described tours, have tactile resources and large print guides available and have some braille signage.

For a list of more items, please go to http://www.thelightbox.org.uk/page/map/plan-your-visit.
Outside The Lightbox premises, at your own discretion.
We have an area to charge mobility scooters and battery powered wheelchairs.

Useable plugs can be located on the Ground Floor.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
We have other services for people with accessibility requirements.

We regularly run audio-described tours, have tactile resources and large print guides available and have some braille signage. We have disabled toilets and baby change facilities too.

To find out more about our facilities or to reserve a disabled space please call 01483 737800 or email info@thelightbox.org.uk

Disabled toilet facilities at The Lightbox
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.