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Welcome

Land of Make Believe is a Children's Role Play Centre.  We cater for children from birth to age 7 and our play areas have been lovingly created to awaken the imagination of our little people.

 

We also look after the grown ups too, by providing a fabulous cafe area, from where you can watch your children play, have a spot of lunch or a delicious cake.

 

Alongside our play areas we also run various activities including music and dance, baby massage, growing gurus,  and story time.

 

We provide exclusive use parties and sessions for schools and nurseries.

Entrance

Level access

The main entrance has level access.

There is level access from the main entrance to:

Main play areaReceptionLand of Make BelieveDining area

Hearing

Some staff have Next Generation Text and disability awareness training.

Visual

Glass doors have contrast markings.
The walls and the doors have high colour contrast.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.

Getting here

Unit 14 Arkgrove Industrial Estate
Ross Road
Stockton on Tees
TS18 2NH

Travel by public transport

You can get to Land of Make Believe by bus.
Portrack Lane Near Jump360 The bus stop is 0.5 miles / 0.8 km from Land of Make Believe.

Travel by taxi

You can get a taxi with Royal Cars by calling 01642 666666. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 2000mm wide, or more.
We have a transport service, to take visitors from the car park to the main entrance. Our transport service is wheelchair accessible.

Parking is free however a permit is required to park.  These are available from Land of Make Believe and may be retained by customers for future use.  If you would like a pass to be brought to your car in the car park then call 01642 956330 and we will endeavour to fetch one to you as soon as possible.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 2000mm wide, or more.

Main entrance

The main entrance has level access.
The door is 830mm wide.
The main door is side hung and manual.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.

Ticket/ information desk

Reception

From the main entrance to the desk, there is level access. The route is 830mm wide, or more.
The door is 830mm wide, or more.

Staff will happily assist wheel chair users

Reception desk

Things to See and Do

We have a complimentary ticket policy for personal assistants.

Main play area

From the main entrance to this area, there is level access. The route is 830mm wide, or more. The door is 830mm wide.
Some display information is low, for wheelchair users. There are seats.
Main Play area

Public toilet

Land of Make Believe

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 830mm wide, or more.
The toilet door is 900mm wide.
The direction of transfer onto the toilet is to the right.
There is 950mm at the side of the toilet. There is 1200mm in front of the toilet. The toilet seat is 500mm high. The toilets have handrails.
Accessible Toilet

Place to eat and drink

Dining area

From the main entrance to the dining area, there is level access. The route is 830mm wide, or more. The door is 830mm wide.
To get to a table, there are no steps.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
The table and plates have high colour contrast.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

Getting around outside

Customer care support

Emergency evacuation procedures

The area is open plan apart from the toilets which would be checked on evacuation

Customer care support

Some staff have disability awareness training.
Some staff have Next Generation Text training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.