Accessibility Guide for Kits Coty Glamping

Welcome

Kits Coty Glamping is situated near to the village of Aylesford in Kent in an area of outstanding natural beauty. We provide 5 different types of self-catering accommodation:-

Pamela – The Shepherds hut

Marrakesh – The Moroccan themed bell tent

Mamadou – The African themed bell tent

Festival Tent – The Festival themed bell tent

Gretel – The Woodland Retreat

Watch the video: Kits Coty Glamping

Level access

The main entrance has 2 steps. There is no lift and no ramp.

There is level access from the main entrance to:

Festival Tent Kitchen / Cooking Area The Snug Games field Alice In Wonderland Seating Area and Fire Pit.

Access with steps

The main entrance has 2 steps. There is no lift and no ramp.

There are steps from the main entrance to:

Reception Reception shop Pamela - Shepherds hut Mamadou - African Themed 5 metre Bell Tent Marrakesh - 5 Metre Bell Tent Gretel - The Woodland Retreat

Hearing

Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

The accommodation is rated by the National Accessible Scheme as suitable for:

Older and less mobile guests

Staff are available 24 hours a day.

Some staff have disability awareness training.

We have emergency evacuation procedures for disabled visitors.

Getting here

84 Collingwood Road

Kits Coty Estate

Aylesford

Kent

ME207ER

Travel by public transport

You can get to Kits Coty Glamping by bus and train.

Salisbury Road, just off Bluebell Hill. This is approx 10 minutes walk from the site. The bus stop is 0.5 miles / 0.8 km from Kits Coty Glamping.

The nearest train station is Aylesford. The train station is 3 miles / 4.8 km from Kits Coty Glamping.

Bus stop is serviced by Arriva Bus Nos 142, 150, 185

Train Line is serviced by South Eastern

Travel by taxi

You can get a taxi with Express Taxis by calling 01622 222222. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. There are accessible parking spaces. Parking is free.

There is a drop-off point at the main entrance. From the car park to the entrance, there is level access. The path is sloped.

The route is 3000mm wide, or more.

Access to the parking area is via the second gate on the left, follow the signs on approach to the site. The parking area is part covered with road planings and part grassed.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 3000mm wide, or more.

The path is sloped.

Main entrance

The main door is side hung and manual.

The door is 750mm wide.

The main entrance has 2 steps.

The reception area is located in the main house approx. 25 yards from the car park. This is clearly signed and there is a doorbell to summon attention. The driveway is lit via sensor lights. Access to reception has a 4 inch threshold to clear and two six inch steps. There are no handrails.

We will be please to provide you with a seat during check in and also help you with your luggage if you wish.

We can provide a reserved car parking space on the driveway next to the reception on request.

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.

Reception

From the main entrance to reception, there are 2 steps. There is no lift and no ramp.

The check-in desk has a low section for wheelchair users. You can sit down at reception.

The direction of transfer onto the toilet is to the right.

Site facilities

We can help you with pitching.

We have showers, with a seat.

We have showers, with a handrail.

We have a level access shower.

The toilets have handrails.

There is 100.00 in front of the toilet.

The toilet seat is 44mm high.

The basin is 88mm high. The taps are lever operated. There is space under the basin, with a pedestal.

There are separate male and female wet rooms. Each wet room is accessed via two steps. A grabrail is provided next to each door to aid with entry. The door into each wet room measures 74cm.

Each wet room contains a shower, basin and WC. The WC is 44cm from the floor and has a grab rail. An extension toilet seat is available from reception on request. The sink is housed in a vanity unit and is 88cm from the floor.

The shower is 100cm wide. There is a grab rail provided and an adjustable shower chair can be provided from reception on request.

Appropriate lighting is supplied as well as a shaver light.

Mains powered smoke alarms and CO detectors are fitted in the facilities block.

Additional toilet facilities are available. The door to these facilities measures 75cm wide. The sink is 80cm from the floor and the toilet is 40cm from the floor.

Shop

Reception shop

From the main entrance to the shop, there are 2 steps. There is no lift and no ramp.

The shop is located in the reception area.

Pamela - Shepherds hut

From the main entrance to this area, there are 4 steps. There is no lift and no ramp.

Pamela is accessed via 4 steps. Each step is approx. 23 cm (9 inches) high.

Internal dimensions of the hut are 200cm x 415cm

The door is 74 cm wide.

Facilities include a double bed, fold out table / chairs, chest of drawers, safe, woodburner / electric heater and appropriate furnishings and lighting.

The bed measures 200cm x 140cm and is approx 67 cm above the floor.

A combination of ceiling and table lamps are available.

No telephone is fitted however all major networks have a good signal strength. Wi-fi is available free of charge.

A battery operated smoke alarm and CO detector is fitted.

Mamadou - African Themed 5 metre Bell Tent

From the main entrance to this area, there is 1 step. There is no lift and no ramp.

Mamadou has been accredited – Mobility One compliant in the National Accessible Scheme

.Mamadou is accessed via one 10cm step.

The tent is 5 metre in diameter. It should be noted that the sides slope therefore it is not possible to stand upright over the whole 5 metre diameter.

The door is 200cm wide and 160cm high.

Facilities include a double bed, chest of drawers, safe electric heater and appropriate furnishings and lighting. A chair can be made available on request.

The bed measures 200cm x 150cm and is approx. 45cm above the floor.

When used for triple occupancy a single fold out bed is provided on the floor behind the main double bed. The single roll out beds measure 70cm x 185cm

A combination of fairy lights and table lamps are available.

No telephone is fitted however all major networks have a good signal strength. Wi-fi is available free of charge.

The tent is supported by guy ropes. There is therefore a significant trip hazard around the tent.

A battery operated smoke alarm is fitted.

Marrakesh - 5 Metre Bell Tent

From the main entrance to this area, there is 1 step. There is no lift and no ramp.

Marrakesh is accessed via one 10cm step.

The tent is 5 metre in diameter. It should be noted that the sides slope therefore it is not possible to stand upright over the whole 5 metre diameter.

The door is 200cm wide and 160cm tall.

Marrakesh has four small single mattresses, a chest of drawers, safe electric heater and appropriate furnishings and lighting.

Each single bed measures 82cm in width (2ft 6”) and 190cm in length (6ft 3”). All four mattresses are placed directly on the floor.

A combination of fairy lights and table lamps are available.

No telephone is fitted however all major networks have a good signal strength. Wi-fi is available free of charge.

Tent is supported by guy ropes. There is therefore a significant trip hazard around the tent.

A battery operated smoke alarm is fitted.

Festival Tent

From the main entrance to this area, there is level access. The route is 3000mm wide, or more.

Access to the Festival Tent is at ground level no steps are required.

The tent is 7 metre in diameter. It should be noted that the sides slope therefore it is not possible to stand upright over the whole 7 metre diameter.

The door is 220cm wide and 170cm high.

The festival Tent is fitted with 6 single mattresses, storage chest, safe, electric heater and appropriate furnishings and lighting.

The mattresses each measure 190cm (6ft 3”) x 92cm (3ft) and are sited on the floor.

A combination of fairy lights and table lamps are available.

No telephone is fitted however all major networks have a good signal strength. Wi-fi is available free of charge.

Tent is supported by guy ropes. There is therefore a significant trip hazard around the tent.

A battery operated smoke alarm is fitted.

Gretel - The Woodland Retreat

From the main entrance to this area, there is 1 step. There is no lift and no ramp.

Gretel has been accredited – Mobility One compliant in the National Accessible Scheme.

Access to the camping cabin porch is via one 20cm step. The door to the camping cabin itself has a 18cm cm threshold to navigate. The door is 66cm (2ft2”) wide and 153cm (5ft) high.

The main living area is 4.2m in diameter. The bedroom area is 3m x 3m.

Gretel has a king size double bed and two bunk beds suitable for children up to the age of 12.

The bed measures 153cm (5ft) x 200cm (6ft 6”) cm and is approx. 64cm off of the floor,

Each bunk is fitted with a small single mattress 82cm in width (2ft 6”) and 190cm in length (6ft 3”). The top bunk is 140cm from the floor and is accessed via a 44cm wide ladder. This bunk is fitted with a bar to prevent children rolling off in the night. The bottom bunk is 58cm from the floor.

Gretel is provided with a double bed, two single bunk beds, table and chairs/stools, storage chest, safe, electric heater and appropriate furnishings and lighting.

A combination of fairy lights, table lamps, main living area lighting is provided. Each bunk area is fitted with a small LED reading light together with USB charging points for tablets.

No telephone is fitted however all major networks have a good signal strength. Wi-fi is available free of charge.

Gretel is provided with her own composting toilet facilities. These are accessed via a paving slab path from the porch and a 1metre wide anti slip ramp. The door to the toilet measures 68cm (2ft 2”) x 150cm (5ft). there is a 10cm (4”) threshold to navigate.

The toilet facility measures 115cm wide x 160cm long.

A standard toilet and a urinal are provided. As this is a composting toilet all users of the standard toilet are required to sit down in order to use the facilities. The toilet itself is 45cm high and the urinal is 54cm high. The toilet is fitted with a grab rail. PIR lighting and a battery operated smoke and CO alarm is fitted.

Kitchen / Cooking Area

From the main entrance to this area, there is level access.

The kitchen area is accessed via an access ramp. There is a 2 inch threshold to navigate. The width of the door is 200cm. A stool is provided for seating if required. the communal cooking area is at ground level with no step for access.

The Snug

From the main entrance to this area, there is level access.

An indoor seating / communal area is provided.

This is located approx. 40 metres from the main accommodation and is reached via untarmacked footpath.

Door is 110cm wide and a single 10cm step needs to be negotiated for access.

Facilities include dining table and 6 chairs, a 6 seater corner sofa and a dartboard.

Suitable ceiling and floor lamp lighting is provided.

Area is fitted with a mains operated smoke alarm.

Getting around outside

Games field

From the main entrance to the gardens, there is level access.

The route is sloped.

A large field area is provided for guests to enjoy together with a selection of outdoor games. Because of the nature of the site there are some steep gradients and woodland hazards (e.g.tree roots, rabbit holes etc) so care should be taken, however the field area is open to visitors to roam. The site is mainly grass with some borders and woodland.

Alice In Wonderland Seating Area and Fire Pit.

From the main entrance to this area, there is level access.

A communal fire pit area with covered shelter is also provided. This is also accessed from ground level with no step.

Customer care support

Accessibility equipment

Shower chairs and raised toilet seats are available on request from reception.

There is a large wooded area next to the campsite that can be used as a toilet area for assistance dogs. Distance from accommodation is approx 100m.

We have an area to charge mobility scooters and battery powered wheelchairs.

These can be charged at reception on request.

You can hire mobility equipment from Charterwood Mobility by calling 01622 631511.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.

Staff are available 24 hours a day.

We have other services for people with accessibility requirements.

Please ask either Ami or Mark for any special access requirments. If your request is possible and practical we will be more than happy to do whatever to accommodate our guests.