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Accessibility Guide for KIDZ TOWN role-play ltd

Contact for accessibility enquiries: Jennifer Stirling

email addressInfo@kidztownroleplay.com phone number07423 274237 websitehttp://kidztownroleplay.com/
KIDZ TOWN role-play

Guide last updated: 24 September 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

KIDZ TOWN is an imaginative fun filled role play town for children up to 9 years . There are 14 individually designed play areas filled with exciting equipment and costumes to stimulate the young imagination. Sessions are timed and numbers restricted to allow the children space to free play .

Our cafe serves delicious home cooked food with allergen options available and all home baking including our allergen free cakes are prepared by our award winning chef . The play area and cafe are on the ground level and there is disabled access and designated accessible parking bays.

There are two themed party rooms and a sensory room located on the first floor.

 

KIDZ TOWN image showing fire station , construction area , sensory room and play hospital
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access.

There is level access from the main entrance to:

Play town areaReception deskKidzy's kitchenSmall soft play baby area
We have a viewing area for wheelchair users.

Access with steps

There are steps from the main entrance to:

Sensory room / party rooms

Hearing

Some staff have disability awareness training.

Visual

We have display information in audio.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
35 Colquhoun street
Behind Acrewood nursery
Stirling
FK7 7 PX

Travel by public transport

You can get to KIDZ TOWN role-play ltd by bus and train.
There is a bus stop on Valleyfield place , which services the number 51 and C48 .From this stop KIDZ TOWN is a few minutes walk away . From the bus stop walk toward the roundabout , then turn down right onto Valleyfield place , turn left at the bottom onto Colquhoun Street and KIDZ TOWN is a few meters along Colquhoun street , in behind Acrewood nursery. The bus stop is 0.2 miles / 0.3 km from KIDZ TOWN role-play ltd.
The nearest train station is Stirling. The train station is 0.9 miles / 1.4 km from KIDZ TOWN role-play ltd.

From the railway station turn left onto Goosecroft road , turn right towards Wellgreen then turn slightly right at Colquhoun Street . KIDZ TOWN is in behind Acrewood nursery.

There is a taxi rank located at the railway station and also you can order an Uber . Journey time approx 6mins. The number 51 bus which leaves from Sherriff Court will take you to Colquhoun Street also.

Travel by taxi

You can get a taxi with SKY CABS by calling 01786 818284. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Stirling taxis by calling 01786 343434.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1940mm wide, or more.
We have a transport service, to take visitors from the car park to the main entrance. Photo of bistro , ice cream truck and kids playing

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1800mm wide, or more.

Main entrance

The main entrance has level access.
The door is 900mm wide.
The main door is side hung and manual.

Getting around inside

Ticket/ information desk

Reception desk

From the main entrance to the desk, there is level access. The route is 900mm wide, or more.

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have display information in: audio.
We have a sensory room.

Play town area

From the main entrance to this area, there is level access. The route is 900mm wide, or more. The door is 900mm wide.
Some display information is low, for wheelchair users.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
We have a viewing area for wheelchair users.

view from cafe into play town

From the main entrance to the viewing area, there is level access. The route is 900 wide, or more. The door is 900 wide.
The wheelchair spaces are sheltered. Personal assistants and friends can sit with wheelchair users.
Stewards can bring food and drink to wheelchair users.

Place to eat and drink

Kidzy's kitchen

From the main entrance to the dining area, there is level access. The route is 900mm wide, or more. The door is 900mm wide.
To get to a table, there are no steps.
There is background music sometimes.
We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat, vegan specific diets.
Most allergens can be catered for including soya free , dairy free, wheat free, oat free etc. Some items would need to be ordered in advance , for example allergen free pancakes .

We have an allergen free menu and can cater for most people. Very specific dietary requirements or large quantities of allergen items would need to be ordered in advance.

Small soft play baby area

From the main entrance to this area, there is level access. The route is 900mm wide, or more.
The door is 500mm wide.

This is a small soft play area for children under 2 , situated at the rear of the cafe . It is not large enough for wheelchairs to access inside the play area .

Sensory room / party rooms

From the main entrance to this area, there are 14 steps. There is no lift and no ramp.

sensory room and party rooms are on the first floor of the building

sensory room image Party room pirate / mermaid room Rooftops room for parties / events with giant playhouse

Getting around outside

Customer care support

Accessibility equipment

There is a park area a short walking distance from KIDZ TOWN , where dogs can be exercised.
We have an area to charge mobility scooters and battery powered wheelchairs.

We have power points in our reception area

You can hire mobility equipment from Mobility Stirling by calling 01786 451163.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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