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Accessibility Guide for The Kensington

Contact for accessibility enquiries: Reception

email addressfrontdesk@kensington-hotel.co.uk phone number01493 844145 websitewww.kensington-hotel.co.uk
The Kensington

Guide last updated: 10 September 2020

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

On the seafront, The Kensington guest accommodation has a licensed bar, a popular restaurant and a large car park. All rooms have free Wi-Fi and a flat-screen TV.

Many rooms have superb sea views and all have tea/coffee facilities. All bedrooms at The Kensington are individually designed and furnished to give maximum comfort.

A traditional full English breakfast is served each morning from 7:00.

When visiting Great Yarmouth you can be assured of a warm welcome at The Kensington, where the staff make extra effort to ensure your stay is comfortable and enjoyable

  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms
  • Level access bedrooms icon Level access bedrooms
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

ReceptionLoungeBarToiletNo. 29 Bar and Kitchen

Access with steps

There are steps from the main entrance to:

GardenSmoking Area

Bedrooms

We have non-allergic bedding.

Level access bedrooms

The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.

Hearing

The (bedroom) TVs have subtitles.

Visual

Some parts of the venue have low lighting.

General

Staff are available 24 hours a day.
We have emergency evacuation procedures for disabled visitors.

Getting here

29 North Drive
Great Yarmouth
NR30 4EW

Travel by public transport

You can get to The Kensington by bus and train.
We have a seasonal bus service which runs from the end of June until the end of September0.0 The bus stop is located just outside the front of the building The bus stop is 0.1 miles / 0.2 km from The Kensington.
The nearest train station is Great Yarmouth . The train station is 1.2 miles / 1.9 km from The Kensington.

Travel by taxi

You can get a taxi with Albies by calling 01493 331111. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The main door is side hung and manual.

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.

Lift

We have 1 lift.
You can get a lift to some floors.

Lift to first floor

The lift is a platform lift.
The lift door is 1000mm wide.
The lift is 1130mm wide. The lift is 1440mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.

Reception

From the main entrance to reception, there is level access. The door is 850mm wide.
You can sit down at reception.

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, wall lights, bedside lamps and natural daylight.
Lights are LED and energy saving. Some lights can be controlled independently.
TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can move the bedroom furniture, to improve accessibility.

Lounge

Lounge

From the main entrance to the lounge, there is level access. The route is 850mm wide, or more. The door is 850mm wide.

Bar

Bar

From the main entrance to the bar, there is level access. The route is 850mm wide, or more.
The door is 850mm wide.

Public toilet

Toilet

From the main entrance to the public toilet, there is level access. The route is 700mm wide, or more.
The toilet door is 700mm wide.
The direction of transfer onto the toilet is to the front only.
There is 500mm in front of the toilet. The toilet seat is 400mm high.

Place to eat and drink

No. 29 Bar and Kitchen

From the main entrance to the dining area, there is level access. The route is 850mm wide, or more. The door is 850mm wide.
To get to a table, there are no steps.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is background music.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

Getting around outside

Garden

From the main entrance to the gardens, there are 2 steps. There is no lift and no ramp.

Smoking

Smoking Area

From the main entrance to the smoking area, there are 3 steps.

Customer care support

Accessibility equipment

We have an area to charge mobility scooters and battery powered wheelchairs.
You can hire mobility equipment from Broadland Mobility by calling 01493 330455.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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