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Welcome

The Inn On The Moor is a charming country hotel in the village of Goathland, at the heart of the North York Moors National Park, where visitors are assured the warmest of Yorkshire welcomes.

Feel instantly relaxed and enjoy a comfortable stay in our characterful and unique guest bedrooms with fine views of the surrounding fields and moorland, including our newly refurbished accessible bedroom with en-suite wet room. 

From this hidden gem visitors can explore the famous village of Goathland right from the doorstep, along with the North Yorkshire Moors heritage railway, the 'Rail Trail' and the Jurassic coastline of nearby Whitby. 

 

 

The Inn on the Moor hotel

Level access bedrooms

From the main entrance to the bedroom, there is level access.
The route to the bedroom is 750mm wide, or more.
The bedroom door is 750mm wide, or more.
There is unobstructed floor space 1200mm by 900mm, or more.
The bathroom has a level access shower.
The bathroom has a level access shower.

Hearing

The (bedroom) TVs have subtitles.
Some staff have disability awareness training.

Visual

Glass doors have contrast markings.
The walls and the doors have high colour contrast.

General

There is a public toilet for disabled visitors.
Staff are available 24 hours a day.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

The Mill Green Way
Goathland
Whitby
Y022 5LZ

Travel by public transport

You can get to Inn on the Moor by bus and train.
The nearest bus stop to the Inn on the Moor is in the centre of Goathland village along a level access route. The bus stop is 0.1 miles / 0.2 km from Inn on the Moor.
The nearest train station is The nearest railway station is Goathland station, which is part of the North Yorkshire Moors heritage railway. This is located 150 guards away at the bottom of a steep gradient and may therefore be a challenge for many wheelchair users.. The train station is 0.1 miles / 0.2 km from Inn on the Moor.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 1500mm wide, or more.

The Inn on the Moor Hotel is situated in Goathland, accessible from the A169 Whitby to Pickering Road. The Hotel itself is set back from the main road, opposite The Goathland Hotel, only 150 yards from Goathland Railway Station.
When travelling to The Inn on the Moor Hotel we recommend you treat your Sat-Nav or Google Maps Directions with caution as the postcode can sometimes lead customers and guests down 'The Mill Green Way' and to the back of the property. We advise remaining on the main village road until you reach the Goathland Hotel and you will find The Inn on the Moor Hotel directly opposite.

For further assistance please call 01947 896296.

Large car park in front of main entrance at the hotel Drop off point at the front of the hotel

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1500mm wide, or more.

Main entrance

The main entrance has level access.
The door is 750mm wide.
The main door is side hung and manual.

There are two entrances to the hotel. At the front of the hotel on the right, there is a door which leads to the reception area. This has an internal door which has a 50mm threshold over the entrance. The doorway to the left of the conservatory is the bar entrance and is 1400mm wide. This has a level threshold and leads to further door which is 750mm wide and gives access through the bar to the hotel reception. It is therefore advisable for wheelchair users to enter the hotel through the bar entrance.

For visitors requiring additional space to access the hotel, staff are able to open the adjacent conservatory doors to provide a wider route of 1400mm into the reception area. 

Double doors at the Bar entrance with single internal door showing level access Alternative wider entrance through conservatory doors.

Getting around inside

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.
Open plan, cosy lounge with real fire.

Reception Desk

From the main entrance to reception, there is level access. The door is 1400mm wide.
The check-in desk has a low section for wheelchair users. You can sit down at reception.

There is a lowered counter at the main reception desk.

Main reception desk showing lowered counter for wheelchair users

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps and natural daylight.
Lights are LED. TVs have subtitles.
All bedrooms are non-smoking.
All bedrooms have fitted carpets.
We can move the bedroom furniture, to improve accessibility.
We have bed blocks.
From the main entrance to this area, there is level access.
King size zip and link bed

Accessible bedrooms

Accessible bedroom Accessible bedroom with wheelchair accessible, en-suite wet room

The route to the bedroom is 880mm wide, or more. The bedroom door is 775mm wide. There is 900mm at the side of the bed. The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 800mm wide.
The bathroom has a level access shower. The level access shower has handrails.
The toilets have handrails. The direction of transfer onto the toilet is to the left. There is 600mm at the side of the toilet.
There is 630mm in front of the toilet. The toilet seat is 480mm high.
The basin is 700mm high. The taps are lever operated. There is space under the basin, with no pedestal or boxing.
The walls and the bathroom fittings have high colour contrast.

This beautiful en-suite bathroom, designed by Motionspot, has relatively narrow dimensions, but the innovative products provided maximise the space. The sink has integral holes for gripping and grab rails can be added or removed from the wet room to suit individual visitor requirements. There is also a glass shower screen which folds completely back to provide maximum space.

Wetroom showing the doorway and position of the toilet and sink Wetroom showing the folding shower screen and wheelchair accessible basin Bedroom with zip and link king size bed and two armchairs in the background Wetroom doorway viewed from the bedroom

Accessible bedrooms

Accessible bedroom Accessible bedroom with smaller en-suite wetroom

The route to the bedroom is 825mm wide, or more. The bedroom door is 825mm wide. There is 950mm at the side of the bed. The bed is 600mm high. The bedroom is flexible (either double or twin). The bathroom is ensuite. The bathroom door is 680mm wide.
The bathroom has a level access shower. The toilet seat is 430mm high.
The basin is 700mm high. The taps are lever operated. There is no space under the basin.
The walls and the bathroom fittings have high colour contrast.

The en-suite wetroom within this bedroom has smaller dimensions than our other accessible bedroom and therefore may not be suitable for guests who are permanent wheelchair users. 

Wetroom with narrow dimensions Space at the side of the bed leading into the wetroom Wetroom shower area

Lounge

Lounge

From the main entrance to the lounge, there is level access. The route is 1400mm wide, or more. The door is 1400mm wide.

There are double doors with a width of 1400mm which lead into the conservatory area which can be opened on request to provide wider access into the hotel reception and lounge area. 

Hotel lounge

Bar

The Hydro Bar

From the main entrance to the bar, there is level access. The route is 1400mm wide, or more.
The door is 1400mm wide.

On the ground floor of the hotel there is an open plan lounge, bar and reception area. The bar offers a wide selection of drinks as well as bar food which visitors can enjoy in relaxed and comfortable surroundings. Also within this space is a games area with pool table, dart board and plasma screen tv. 

There are numerous dog beds around the hotel, to ensure that our four legged friends also have a relaxed stay.

Bar with dining tables in the background.

Public toilet

Accessible toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 1400mm wide, or more.
The toilet door is 800mm wide.
The direction of transfer onto the toilet is to the left.
There is 800mm at the side of the toilet. There is 1920mm in front of the toilet. The toilet seat is 490mm high. The toilets have handrails.

The sink is at a height of 700mm and there are lever operated taps together with an electric hand dryer. This facility also houses a baby changing trolley.

Accessible toilet showing toilet, grab rails, sink and automatic hand dryer. Baby changing trolley in accessible toilet.

Place to eat and drink

The Dining Conservatory

From the main entrance to the dining area, there is level access. The route is 1000mm wide, or more. The door is 1000mm wide.
To get to a table, there are no steps.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs) and vegan specific diets.

There are a number of areas for dining in the hotel. Choose from the conservatory at the front of the hotel, the relaxing lounge, the dining tables around the bar area or the more formal dining experience in the conservatory at the rear of the hotel.

Rear conservatory dining room

Getting around outside

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is 1000mm wide, or more.

There is a beautiful garden in front of the hotel which is accessed from the carpark via a gateway leading to the upper terrace. There is a gentle, sloping, grassed area which then leads down to an outdoor dining area with tables, chairs and parasols.

Wide gate leading from car park to upper garden area. Outside dining area in the hotel garden.

Customer care support

Behind the hotel is a lane next to open countryside which can be used as a toilet area for assistance dogs.
We have an area to charge mobility scooters and battery powered wheelchairs.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Staff are available 24 hours a day.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.