Accessibility Guide for Hydrangea House

Travel by public transport

You can get to Hydrangea House by bus and train.

The nearest bus stop is 0.1 miles, from our main entrance, on Seabrook Rd. Numerous buses run frequently in both directions along the coast to and from Folkestone Central Bus Station which is 0.4 miles from Folkestone Train Station. The bus stop is 0.1 miles / 0.2 km from Hydrangea House.

The nearest train station is Folkestone Central Train Station. The train station is 4 miles / 6.4 km from Hydrangea House.

Alterntively Sandling Station is just 2 miles from the house.

Travel by taxi

You can get a taxi with Folkestone Taxis by calling 01303 252000. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Premier Taxis by calling 01303 270000. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the parking to the main entrance, there is 1 step. There is no ramp and no lift.

Path to main entrance

From the street to the main entrance, there is 1 step. There is no ramp and no lift.

Main entrance

The door is 725mm wide.

The main entrance has 2 steps.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, bedside lamps and natural daylight.

Lights are LED. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

Complimentary toiletries: Bramley Products do not contain harmful or unethical ingredients such as petrochemicals, sulphates, artificial colours, artificial fragrances, parabens, microbeads, silicones, propylene glycol or phthalates., Bedding: Hypnos beds with wool & silk mattress toppers along with 'Woolroom' duvets, approved by Allergy UK, are naturally hypoallergenic ensuring a peaceful nights sleep. , Cleaning Products: We are still trailing a range of eco-friendly products. Please call for further advice. and Hot Tub: Sanitation is an essential to keep the hot tub clean and clear of bacteria, we use Bromine which is gentler on the skin than Chlorine.

We can move the bedroom furniture, to improve accessibility.

No bedrooms have level access. The bedroom nearest the main entrance has 13 steps.

All bedrooms are ensuite.

We have bathrooms with a separate shower.

The walls and the fittings have high colour contrast.

The direction of transfer onto the toilet is to the left and right.

Laundry Cupboard

From the main entrance to the laundry, there is level access. The route is 740mm wide, or more. We have an iron and ironing board. You can use the ironing board sitting down.

Tumble Dryer stacked on Washing Machine with basket shelf to hold washing whilst loading/emptying.

Adjustable ironing board that can be combined with desk chair

Self catering kitchen

Home kitchen

We have an open plan kitchen.

From the main entrance to the kitchen, there is level access.

The route is 740mm wide, or more.

The work surface is available with clear underspace and available at a height between 650mm and 900mm.

The hob is available at a height between 650mm and 900mm.

The sink is available at a height between 650mm and 900mm.

The oven is available at a height between 650mm and 900mm.

Lounge

Home Lounge

From the main entrance to the lounge, there is level access. The route is 740mm wide, or more. The door is 765mm wide.

Home Gardens

From the main entrance to the gardens, there are 3 steps. There is no lift and no ramp.

Low threshold steps within property out to decked terrace.

Deeper steps down to lawn area

Terrace

Home Decking/Terrace with Hot Tub

To get to a table, there is 1 step.

From the main entrance to the terrace, there are 3 steps.

As detailed before to access Garden

Fire Pit Seating Area

From the main entrance to the area, there are 3 steps.

Low Theshold separating Garden to Fire Pit area

Accessibility equipment

If there is a simple amendment we can make to the property that would make a difference to your stay, please just ask,  if we can we will.

For a list of more items, please go to https://cinqueportsmobility.com/.

The home garden is astro turfed which may be used by dogs for toileting. It can be easily hosed down for cleanliness. Alternatively there is a grassed area just on the other side of Twiss Rd. Dog Poo bags available along with Pet Bed & Cool Mat, bowls & throws. Dog Crate also available if required. Accessible walks, suitable for wheelchairs or scooter, within 50m of home along canal path in both directions into Hythe and toward Folkestone . The canal path links to Promenade on seafront just 500m away.

We have an area to charge mobility scooters and battery powered wheelchairs.

Depending on size, various socket points on ground floor. External socket for front area scheduled.

You can hire mobility equipment from Cingque Ports Mobility Centre by calling 01303 850760.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has flashing lights.

Customer care support

All staff have disability awareness training.

Keys are normally obtainable using a lock box but we are happy to meet and greet. Alternatively we are always available by phone for any queries, however small. If there is anything we can do to help plan your stay at Hydrangea House please just get in touch.