Skip to main content

Accessibility Guide for Hydrangea House

Contact for accessibility enquiries: Jo Couch

email addressenquiries@hydrangeahousehythe.com phone number07841633344 websitewww.hydrangeahousehythe.com
Hydrangea House

Guide last updated: 10 May 2020

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
Download this guide as docx
Share this guide

Welcome

Hydrangea House is a peaceful getaway, perfect for families or groups of friends. We want to make everyone's stay as enjoyable as possible and are committed to providing suitable access for all our guests, whatever their individual needs. We are constrained by the age and style of the building, we therefore aim to accurately describe our facilities and services to give you the confidence to assess if it suitable for your individual needs.

Please don't hesitate to call if we ommitted some detail; to discuss your specific needs or request an adjustment that would make the world of difference to your stay - if we can then we will.

Hydrangea House Front Entrance
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms
  • Hearing icon Hearing
  • General icon General

Level access

The main entrance has 2 steps. There is no lift and no ramp.

There is level access from the main entrance to:

Laundry CupboardHome LoungeHome kitchen

Access with steps

The main entrance has 2 steps. There is no lift and no ramp.

There are steps from the main entrance to:

BedroomHome GardensHome Decking/Terrace with Hot TubFire Pit Seating Area

Bedrooms

We have non-allergic bedding.

Hearing

The fire alarm has flashing lights.
The (bedroom) TVs have subtitles.
All staff have disability awareness training.

General

All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

17 Twiss Road
Hythe
CT21 5PB

Travel by public transport

You can get to Hydrangea House by bus and train.
The nearest bus stop is 0.1 miles, from our main entrance, on Seabrook Rd. Numerous buses run frequently in both directions along the coast to and from Folkestone Central Bus Station which is 0.4 miles from Folkestone Train Station. The bus stop is 0.1 miles / 0.2 km from Hydrangea House.
The nearest train station is Folkestone Central Train Station. The train station is 4 miles / 6.4 km from Hydrangea House.

Alterntively Sandling Station is just 2 miles from the house.

Travel by taxi

You can get a taxi with Folkestone Taxis by calling 01303 252000. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Premier Taxis by calling 01303 270000. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the parking to the main entrance, there is 1 step. There is no ramp and no lift. Drop Off Point Path to Entrance Main Entrance

Arrival

Path to main entrance

From the street to the main entrance, there is 1 step. There is no ramp and no lift.
The path is sloped.

Main entrance

The door is 725mm wide.
The main entrance has 2 steps.
The main door is side hung and manual.

The steps are 10cm deep or under

Main Entrance

Getting around inside

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, bedside lamps and natural daylight.
Lights are LED. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
Complimentary toiletries: Bramley Products do not contain harmful or unethical ingredients such as petrochemicals, sulphates, artificial colours, artificial fragrances, parabens, microbeads, silicones, propylene glycol or phthalates., Bedding: Hypnos beds with wool & silk mattress toppers along with 'Woolroom' duvets, approved by Allergy UK, are naturally hypoallergenic ensuring a peaceful nights sleep. , Cleaning Products: We are still trailing a range of eco-friendly products. Please call for further advice. and Hot Tub: Sanitation is an essential to keep the hot tub clean and clear of bacteria, we use Bromine which is gentler on the skin than Chlorine.
We can move the bedroom furniture, to improve accessibility.
No bedrooms have level access. The bedroom nearest the main entrance has 13 steps.
All bedrooms are ensuite.
We have bathrooms with a separate shower.
The walls and the fittings have high colour contrast.
The direction of transfer onto the toilet is to the left and right.
Ensuite connected to bedroom nearest stairs Bunk Room connected to Master Bedroom via Jack n Jill Ensuite

Laundry Cupboard

From the main entrance to the laundry, there is level access. The route is 740mm wide, or more. We have an iron and ironing board. You can use the ironing board sitting down.

Tumble Dryer stacked on Washing Machine with basket shelf to hold washing whilst loading/emptying.

Adjustable ironing board that can be combined with desk chair

Ironing board with desk chair

Self catering kitchen

Home kitchen

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 740mm wide, or more.
The work surface is available with clear underspace and available at a height between 650mm and 900mm.
The hob is available at a height between 650mm and 900mm.
The sink is available at a height between 650mm and 900mm.
The oven is available at a height between 650mm and 900mm.
Kitchen table doubles as work surface with accessible plugs on floor

Lounge

Home Lounge

From the main entrance to the lounge, there is level access. The route is 740mm wide, or more. The door is 765mm wide.
Open plan living room Joins open plan study area

Getting around outside

Home Gardens

From the main entrance to the gardens, there are 3 steps. There is no lift and no ramp.

Low threshold steps within property out to decked terrace.

Deeper steps down to lawn area

Kitchen to Decked Terrace View Low threshold onto decked terrace, removable floor mats View of steps down onto lawn

Terrace

Home Decking/Terrace with Hot Tub

To get to a table, there is 1 step.
From the main entrance to the terrace, there are 3 steps.

As detailed before to access Garden

Hot Tub

Fire Pit Seating Area

From the main entrance to the area, there are 3 steps.

Low Theshold separating Garden to Fire Pit area

Threshold Garden to Fire Pit Area Close up of threshold separating Garden to Fire Pit area

Customer care support

Accessibility equipment

If there is a simple amendment we can make to the property that would make a difference to your stay, please just ask,  if we can we will.

For a list of more items, please go to https://cinqueportsmobility.com/.
The home garden is astro turfed which may be used by dogs for toileting. It can be easily hosed down for cleanliness. Alternatively there is a grassed area just on the other side of Twiss Rd. Dog Poo bags available along with Pet Bed & Cool Mat, bowls & throws. Dog Crate also available if required. Accessible walks, suitable for wheelchairs or scooter, within 50m of home along canal path in both directions into Hythe and toward Folkestone . The canal path links to Promenade on seafront just 500m away.
We have an area to charge mobility scooters and battery powered wheelchairs.

Depending on size, various socket points on ground floor. External socket for front area scheduled.

You can hire mobility equipment from Cingque Ports Mobility Centre by calling 01303 850760.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

All staff have disability awareness training.

Keys are normally obtainable using a lock box but we are happy to meet and greet. Alternatively we are always available by phone for any queries, however small. If there is anything we can do to help plan your stay at Hydrangea House please just get in touch.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
Visit England logo Visit Scotland logo

Copyright © 2017 VisitEngland | VisitScotland

  • Website Accessibility
  • Contact Us
  • Cookies
  • Terms & Conditions