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Welcome

Steeped in history, Holkham Hall is an unforgettable part of a visit to North Norfolk, surrounded by rolling parkland rich in wildlife. Take in a spot of culture at the magnificent 18th century hall. Discover more with the Field to Fork Experience, which tells the story of Holkham’s unique farming history -  with smells to sniff, buttons to press and drawers to open you’ll really enjoy discovering farming without having to put your wellies on! Explore the six acres of tranquil walled garden and venture further with cycle and boat hire. Let off steam in the Woodland Adventure Play Area and treat yourself at the Courtyard Café and Gift Shop. 

Watch the video: A preview of Holkham Hall
Holkham Hall in north Norfolk

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Holkham HallThe Field to Fork ExperienceTicket OfficeCourtyard LavatoriesCourtyard CaféCourtyard Gift ShopThe Walled GardenStables courtyard

Hearing

We have a hearing loop in The Field to Fork Experience.
Some staff have disability awareness training.

Visual

Glass doors and full-height windows have contrast markings.
Some parts of the venue have low lighting.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Holkham Hall
Holkham Estate
Wells-next-the-Sea
Norfolk
NR23 1AB

Travel by public transport

You can get to Holkham Hall by bus and train.
The local Stagecoach bus service stops in Holkham village. The bus stop is 1 miles / 1.6 km from Holkham Hall.
The nearest train station is Sheringham. The train station is 20 miles / 32.2 km from Holkham Hall.

Travel by taxi

You can get a taxi with Estate Cars by calling 01328 711307. You can get a taxi with Alan’s Taxis by calling 01485 540329. The taxi company has a wheelchair accessible vehicle.
We have a transfer service for visitors.

We operate a free buggy service from near the Ticket Office to the Walled Garden for visitors who would prefer not to walk. 

Parking

We have a car park. There are accessible parking spaces. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
We have a transport service, to take visitors from the car park to the main entrance.

We provide a golf-buggy style service to and from the Walled Garden from the main visitor area and can include pick-ups/drop-offs to other areas on request.

Buggy service Access ramp and parking outside Holkham Hall

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The main door is side hung and manual.
The door is 820mm wide.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and contrast markings on all full-height windows.
Some parts of the venue have low lighting.

Ticket/ information desk

Ticket Office

From the main entrance to the desk, there is level access. There is a permanent ramp. The door is 820mm wide, or more.
The desk has a low section.

Things to See and Do

We have a complimentary ticket policy for personal assistants.

Holkham Hall

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 820mm wide, or more. The door is 820mm wide.
Some display information is low, for wheelchair users. There are seats.

Visitors with particular access requirements to the hall can be dropped off outside on the gravel driveway. The driver will be asked to re-park in the nearest accessible car parking bay. The main entrance can be accessed by an all-weather metal ramp. Once inside visitors are able to gain access to the first floor State Rooms by using an innovative new stair lift. Assisted by hall staff, the ‘Jolly Stairclimber’ can take most types of manual wheelchair up the staircase in the Marble Hall. The equipment, which works like a mini-tank, climbs up the stairs using a self-propelled mechanism and rubber tracks. Once you have visited the state rooms, you will be brought back down to the Marble Hall using the same process. Elsewhere in the hall there is full access. Please be aware that there is a weight limit of 20 stones/137 kilograms (person and wheelchair) when using this apparatus.

We apologise, but the stairclimber is not suitable for electric wheelchairs. Where this is a problem, we are happy for visitors to transfer into one of our two wheelchairs, if this is possible, to be taken up the staircase and continue their visit.

The Jolly Stairclimber

The Field to Fork Experience

From the main entrance to this area, there is level access. The door is 1500mm wide.
Some display information is low, for wheelchair users. There are seats.
There is a hearing loop.
Videos have subtitles.
The Field to Fork Experience

Public toilet

Courtyard Lavatories

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The toilet door is 900mm wide.
The direction of transfer onto the toilet is to the front only.
There is 1270mm in front of the toilet. The toilet seat is 480mm high. The toilets have handrails.

The lavatory complex is accessed via the courtyard or from inside the café. External access from the
courtyard is via double wooden doors. Each door is 62cm wide and opens inwards. Additional access to the
lavatories is via the café where there is a width of 107cm entering into a corridor space. 
The courtyard lavatories are accessed from the courtyard which is made up of cobbles.

Accessible lavatory interior

Shop

Courtyard Gift Shop

From the main entrance to the shop, there is level access. The door is 1200mm wide.
The route through the shop is 800mm wide, or more.
The interior of the Courtyard Gift Shop

Place to eat and drink

Courtyard Café

From the main entrance to the dining area, there is level access. The door is 1040mm wide.
To get to a table, there are no steps.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
The table and plates have high colour contrast.
We cater for sugar free (diabetic), vegetarian and gluten free (celiacs) specific diets.

For any other specific dietary requirements please speak to a member of the cafe team who will be able to advise. 

The interior of the Courtyard Café The courtyard exterior The till-point area of the Courtyard Café

Getting around outside

The Walled Garden

From the main entrance to the gardens, there is level access.
The route is sloped.

The walled garden is situated to the west of the hall, approximately ¼ mile following the hardcore road and grassed parkland. Car parking is limited and is only available for visitors with access requirements.

We operate a free buggy service from near the Ticket Office for visitors who would prefer not to walk.

The terrain is accessible but is uneven in places. There are lavatories (portable-style) at the walled garden.

Entrance to the Walled Garden The Walled Garden

Designated Walking Trail

Nature Trail

The trail is 5954metres long. Some of the trail has a loose surface. Tree roots The trail is sloped. The trail has seats.

Our fascinating Nature Trail and Quiz features 28 stops explaining interesting facts about the diversity of the flora and fauna in the Park, from dragonflies to barn owls.

Stables courtyard

From the main entrance to this area, there is level access.

Our visitor services area, including the Field to Fork Experience, Courtyard Café and Courtyard Gift Shop, is situated in the old Stables Courtyard which is cobbled and can been uneven under foot.

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.
We have a hearing loop in The Field to Fork Experience.
You can hire mobility equipment from Sheringham Mobility by calling 01263 822900.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.