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Welcome

Welcome to Hinnies 

Hinnies is a relaxed, warm and friendly neighbourhood restaurant serving comfort food we all like to eat - i.e., rustic and hearty Geordie-influenced classics made properly from scratch using local and seasonal produce to give a real taste of our beloved North East. Service is relaxed, informal and friendly yet professional with consistent attention to detail. We aim to provide access to people of all abilities as far as is practicable and possible.

Hinnies Interior

Level access

The main entrance has level access.

There is level access from the main entrance to:

Restaurant toilets Dining TableGarden Terrace

Hearing

All staff have disability awareness training.

Visual

The walls and the doors have high colour contrast.
The menu is in large print.
We have information in large print.

General

All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

https://maps.app.goo.gl/to6SeKfakvTs9zNz6
10 East Parade
Whitley Bay
NE26 1AP

Travel by public transport

You can get to Hinnies by bus and metro.
The nearest bus stops to Hinnies located on Whitley Bay Promenade are Whitley Road-Victoria Avenue, Whitley Bay and Park View-Countess Avenue, Whitley Bay. The closest one is a 2 min walk away. The bus stop is 0.1 miles / 0.2 km from Hinnies .
The nearest underground station is Whitley Bay Metro Station . The underground station is 0.4 miles / 0.6 km from Hinnies .

Travel by taxi

You can get a taxi with East Coast Taxis by calling 0191 253 3777. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. There are accessible parking spaces. Parking is not free.
The nearest drop off point to Hinnies entrance is located 1 min away on the side street-Ocean View road next to Fisherman's Bay restaurant. Our nearest car park is 100m away next to Spanish City and has 8 disabled parking bays. From the parking to the main entrance, there is 1 step. There is no ramp and no lift.

The step is a curb to cross the road which is 10cm, the curb drops outside the entrance to Hinnies and the pavement is 2200mm wide

Pavement from drop off point at Ocean View Road to Hinnies Restaurant

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1120mm wide, or more.

Main entrance

The main entrance has level access.
The door is 750mm wide.
The main door is side hung and manual.

There is access from street level through a door which opens inwards with a clear width of 750mm, this leads to a small lobby then another door with a width of 750mm.The wooden floor is wheel chair friendly and the chairs and tables can be easily arranged to accommodate wheel chairs or walking aids. This area is well lit inside & out.

Path to Hinnies entrance and outdoor seating area

Getting around inside

We have high colour contrast between walls and doorframes.
Hinnies interior Hinnies interior

Public toilet

Restaurant toilets

From the main entrance to the public toilet, there is level access. The route is 950mm wide, or more.
The toilet door is 650mm wide.
The direction of transfer onto the toilet is to the left and right.
There is 700mm at the side of the toilet. There is 900mm in front of the toilet. The toilet seat is 450mm high.

The toilet cubicle doors push inwards and are 700m wide.There is one female toilet and one male toilet.

Place to eat and drink

From the main entrance to the dining area, there is level access. The route is 950mm wide, or more. To get to a table, there are no steps.
The menu is offered in large print.
The route through the dining area is 800mm wide, or more.
There is background music.
The table and plates have high colour contrast.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat, low sodium, high fibre and vegan specific diets.

Most dishes can be adapted to cater for necessary dietary requirements. Whilst we try to avoid cross-contamination we cannot guarantee any dish is completely allergen free. 

Although we dont provide Halal or Kosher meat we do have a good range of vegetrian options. 

Route from entrance to dining room and toilets

Getting around outside

From the main entrance to this area, there is level access. The route is 750mm wide, or more. The entrance is 750mm wide.
Hinnies outdoor area

Customer care support

Reading glasses

Hinnies is dog friendly and the nearest toilet area is the promenade opposite the main entrance.
We have an area to charge mobility scooters and battery powered wheelchairs.

There is a socket in the floor near the window seating area where mobility scooters or battery powered wheelchairs can be charged.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

Customer care support

All staff have disability awareness training.
We have information in large print.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.