Accessibility Guide for Heritage House Apartments

Welcome

Heritage House is the perfect start to your holiday - a beautiful period property, tastefully refurbished and set in the heart of Blackpool’s top attractions. Heritage House can provide accommodation for families or larger groups. There are 2 ground floor apartments with step-free access.

With the seating and dining area available for 6-8 people, each two bedroom apartment has between 60-80 square meters of space. Each benefits from front and rear aspects, some views even of the iconic Blackpool Tower which add to this properties charm. Fully equipped kitchens, central heating, bathrooms with toiletries, digital TV, bed linens and towels are all standard.

Front View of Heritage House Apartments Blackpool

Level access

The main entrance has level access. There is a portable ramp.

There is level access from the main entrance to:

Bedroom: Swing and Bolero Apartments There are washing machines in both ground floor apartments Both ground floor apartments have an open plan dining and living room Both ground floor apartments have a fully fitted kitchen Private courtyard garden

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.

The route to the bedroom is 750mm wide, or more.

The bedroom door is 750mm wide, or more.

There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

The (bedroom) TVs have subtitles.

Some staff have BSL and disability awareness training.

General

Staff are available 24 hours a day.

Some staff have disability awareness training.

Getting here

31-33 Hornby Road

Blackpool

FY1 4QG

Travel by public transport

You can get to Heritage House Apartments by bus, train and tram.

Turn left out of Heritage House apartments and continue 50 yards to Central Drive. Bus stop on Central Drive at the bottom of Hornby Road. The bus stop is 0.1 miles / 0.2 km from Heritage House Apartments.

The nearest train station is Blackpool North Train Station. The train station is 0.4 miles / 0.6 km from Heritage House Apartments.

The nearest tram station is Central Pier. The tram station is 0.2 miles / 0.3 km from Heritage House Apartments.

Travel by taxi

You can get a taxi with C Cabs by calling 01253 292929. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Premier Taxi by calling 01253 401000. The taxi company has a wheelchair accessible vehicle.

You can get a taxi with Blackpool 24 7 Taxi by calling 01253 777222. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is not free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. There is a portable ramp.

The path is sloped.

The route is 2000mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

There is a portable ramp.

The path is 2000mm wide, or more.

Main entrance

The main entrance has level access.

There is a portable ramp.

The door is 950mm wide.

The main door is side hung and manual.

When you arrive, we can help carry your luggage.

Getting around inside

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps, desk or table lamps and natural daylight.

Lights are energy saving and traditional filament. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

We can give details of all cleaning products on request, Guests are welcome to bring items from home, We use non-allergenic pillows and duvets in all bedrooms and Guests can contact us to make special arrangements prior to arrival

We can move the bedroom furniture, to improve accessibility.

From the main entrance to this area, there is level access.

The direction of transfer onto the toilet is to the left.

Accessible bedrooms

Accessible bedroom Swing and Bolero Apartments

The route to the bedroom is 950mm wide, or more. The bedroom door is 800mm wide. There is 1500mm at the side of the bed. The bed is 800mm high. There is 0mm under the bed.

There is a low clothes rail. You can use the rail sitting down.

The bedroom is flexible (either double or twin). The bedroom has an interconnecting room. The bathroom is separate. It is not an ensuite.

The bathroom door is 800mm wide.

The bathroom has a bath with an overhead shower. The direction of transfer onto the toilet is to the left. There is 1000mm at the side of the toilet.

There is 900mm in front of the toilet. The toilet seat is 650mm high.

The basin is 900mm high. The taps are lever operated. There is space under the basin, with no pedestal or boxing.

There are washing machines in both ground floor apartments

From the main entrance to the laundry, there is level access. The route is 1000mm wide, or more. The door is 800mm wide.

We have an iron and ironing board. You can use the ironing board sitting down.

Self catering kitchen

Both ground floor apartments have a fully fitted kitchen

We have a separate kitchen and dining room. From the main entrance to the kitchen, there is level access.

The route is 1000mm wide, or more.

The door is 800mm wide.

The table and plates have high colour contrast.

From the main entrance to the dining room, there is level access. The route is 1000mm wide, or more. The door is 800mm wide.

Lounge

Both ground floor apartments have an open plan dining and living room

From the main entrance to the lounge, there is level access. The route is 1000mm wide, or more. The door is 800mm wide.

Getting around outside

From the main entrance to this area, there is level access. The route is 800mm wide, or more. The entrance is 800mm wide.

Customer care support

We provide wheelchairs. There is a charge for wheelchairs.

Toilet area for assistance dogs is outside the property or in the private courtyard gardens.

We have an area to charge mobility scooters and battery powered wheelchairs.

Plug sockets are available in the apartments and communal areas.

You can hire mobility equipment from Millercare Blackpool by calling 01253 764054.

You can hire mobility equipment from Blackpool Mobility by calling 01253 405457.

Customer care support

Some staff have disability awareness training.

Some staff have BSL training.

Staff are available 24 hours a day.

We have other services for people with accessibility requirements.

Guests are invited to contact us prior to arrival to discuss requirements and make arrangements accordingly. We endeavour to accommodate any requests we can.