Accessibility Guide for Grosmont Station

Welcome

The North Yorkshire Moors Railway (NYMR) is a heritage railway in North Yorkshire, England. Join us to enjoy a family day out and experience the magic of steam and heritage diesel trains. Relax in one of our vintage carriages as we take you on a scenic journey through the beautiful North York Moors National Park.

Step back in time at Grosmont station to the 1950's, with pretty tearooms, gift shop and 1950s themed displays. It's also home to our elegant Pullman Dining train and engine sheds where our steam and diesel locomotives are maintained and restored.

You can head through the historic tunel built by George Stephenson in 1835 and visit the Engine Sheds and shop.

Level access

There is level access from the main entrance to:

Accessible Carriage Ticket Office Accessible Toilet in Accessible Railway Carriage Accessible Toilet in Ladies Toilet Accesible Toilet in Gents' Toilet Grosmont Gift Shop Waiting Room

There is level access from the car park to:

Picnic area

Access with steps

There are steps from the main entrance to:

Grosmont Tearooms

Hearing

Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

We have a complimentary ticket policy for personal assistants.

There is a public toilet for disabled visitors.

Some staff have disability awareness training.

Getting here

Grosmont Station

Grosmont

Whitby

YO22 5QE

Travel by public transport

You can get to Grosmont Station by bus and train.

Arriva buses (the 95 service) operate a service from Whitby to Grosmont every 30 minutes and every hour on Sundays. There is no service on an evening. The nearest train station is Grosmont. The train station is 0.3 miles / 0.5 km from Grosmont Station.

Northern Rail services go to Grosmont Station. There are infrequent trains to Whitby, Danby, Middlesbrough and other locations.

Travel by taxi

You can get a taxi with White Rose Taxis, Whitby by calling 01947604604.

Parking

We have a car park. There are accessible parking spaces. Parking is not free.

The car park is level and in the top corner there is a gentle slope which leads up to the platform. From the car park to the entrance, there is level access. The path is sloped.

Arrival

Path to main entrance

The path is sloped.

Main entrance

The main entrance has 0 steps.

The pavement from the car park leads around the station building to the main entrance. There is a dropped kerb by the front roadside entrance but this leads onto cobbles, up a slight ramp then on to the platform. It is only a short distance a slightly and is a slightly bumpy surface for wheelchair users to navigate over. There is level access over a smooth surface available from the main car park near to the accessible parking bays.

Getting around inside

Some parts of the venue have low lighting.

Ticket/ information desk

Ticket Office

From the main entrance to the desk, there is level access. There is a portable ramp. The door is 1130mm wide, or more.

The desk has a low section.

There is a small window to purchase tickets which is 900mm high.

Things to See and Do

We have a complimentary ticket policy for personal assistants.

Accessible Carriage

From the main entrance to this area, there is level access. Some display information is low, for wheelchair users. There are seats.

There are four new, wheelchair accessible railway carriages available at the railway. There is a designated space on board for wheelchair users with adjacent pull down seats to accommodate accompanying passengers. Additional wheelchair accessible space is available in the previously used cycle storage carriage, although this does not have seating provided for accompanying passengers for whom a portable seat is provided, if required.

There is a portable ramp which provides easy access into the carriages for wheelchair users and others with mobility needs and staff are on hand to assist, when needed.

There is restricted leg room in the seating areas within all of the carriages. Any visitors requiring additional leg room are advised to contact the station to reserve one of the limited number of seats where this is available.

Public toilet

Accessible Toilet in Accessible Railway Carriage

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. There is a portable ramp.

The route is 800mm wide, or more.

The toilet door is 800mm wide.

The direction of transfer onto the toilet is to the left.

There is 840mm at the side of the toilet. The toilet seat is 530mm high. The toilets have handrails.

This accessible toilet is an unusual shape in order to accommodate the facility within the carriage design. The toilet is situated at an angle to the entrance door, within easy reach of the sink and the several grab rails. There is one drop down horizontal grab rail on the transfer side of the toilet and a wall mounted grab rail on the opposite side, as shown in the photographs.

A baby changing table is also located in this toilet facility.

On board accessible toilet facility showing toilet, sink, grab rails and toilet layout

On board accessible toilet facility showing wheelchair transfer space and wall-mounted baby changing facility

Public toilet

Accessible Toilet in Ladies Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access.

The accessible toilet is accessed via the Waiting Room and the main door entering the toilet is 820mm wide. The door into the toilet itself measures 860mm wide. The room size is 1380mm by 1680mm and door opens outwards. A space of 1080mm is available in front of the toilet.

Public toilet

Accesible Toilet in Gents' Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access.

The entrance doorway to the Gents’ toilet measures 903mm wide and there is a doorway of 940mm into the accessible toilet. There is space of 1700mm in front of the toilet and the room measures 1900mm by 1700mm.

Shop

Grosmont Gift Shop

From the main entrance to the shop, there is level access. The route is 800mm wide, or more. The door is 1100mm wide.

The route through the shop is 800mm wide, or more.

Our gift shop sells a variety of charming railway and Yorkshire gifts for you to remember your visit or give to a loved one. The door to the shop is manually operated but it's kept open during the day for your convenience. The counter measures 900mm high.

Place to eat and drink

Grosmont Tearooms

From the main entrance to the dining area, there is 1 step. There is no lift and no ramp.

To get to a table, there are no steps.

The dining area is self-service. If you need table service, staff can help you.

The route through the dining area is 800mm wide, or more.

There is background music sometimes.

The table and plates have high colour contrast.

We cater for gluten free (celiacs) specific diets.

Our cosy tearoom caters for most dietary requirements and our friendly staff can prepare meals and bring them to your table. The cafe door has a clear opening width of 870mm and it's propped open. The counter height is 800mm.

There is flexible furniture in the tearoom with tables, benches and small wooden seats, both of which measure 450mm to the top of the seats, non have arm rests. There is 700mm to the underside of the tables in the tearoom.

Outside, there is a little picnic area on gravel.

Waiting Room

From the main entrance to this area, there is level access. The route is 800mm wide, or more.

The door is 800mm wide.

Our 1940s style waiting room offers a cosy place to sit if the weather in inclement.

Please note there is no weather protection over the doorway to the waiting room, our friendly station staff can help with the wooden door if it has not been proped open. There is a gap of over 1000mm to move around and there is no space currently to park a wheelchair. There is a variety of seating with seat heights between 450-500mm, some with arm and back rests.

Getting around outside

Picnic area

From the car park to the picnic area, there is level access. You can bring your own food to the picnic area.

The little picnic area is on gravel and has no covered area.

Customer care support

Some staff have disability awareness training.